American Golf Reviews 

181,878
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 21,237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and patient staff for providing exceptional guidance during club fittings and personalized product selections. Shoppers also deeply appreciate the welcoming store atmosphere, reasonable pricing, and the great opportunity to test equipment comfortably without feeling pressured to buy expensive items. Visitors find that staff members go out of their way to deliver friendly and efficient assistance every single time. However, some people mentioned communication delays and a lack of follow-up regarding online orders or store deliveries. A few reviewers expressed frustration over high prices and occasional service mistakes when purchasing goods.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting helpful, patient, and knowledgeable service... See more

Product

Consumers find product to be positive and consistently praise the great selection and reasonable prices... See more

Service

Clients share positive opinions on service, highlighting friendly, fast, and highly professional staff.... See more

Price

People report positive experiences with price, highlighting great value and reasonable costs across a wide... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the staff for going out of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited to purchase a new trolley. The Team member promptly pointed me in the right direction and stated he would be over with me shortly. When he arrived he asked what exactly i wanted, passed on... See more

Company replied

Rated 5 out of 5 stars

I had a fitting on Wednesday with Tom at the New Malden branch. As a high handicapper I was a little bit nervous, however Tom was both patient and allowed me to warm up, try out various options I felt... See more

Company replied

Rated 5 out of 5 stars

I went in for a club fitting and was assisted by Harley. He was absolutely brilliant, knowledgeable and guided me with the right club selection. Nothing was too much trouble and his insights helped me... See more

Company replied

Rated 5 out of 5 stars

Staff member and more senior person were professional and excellent with their customer service and help. I am annoyed I forgot to ask their names. They should be easily tracked as I was in the East K... See more

Company replied



Company details

  1. Golf shop
  2. Golf Club
  3. Sporting Goods Store

Written by the company

Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.

Free Custom Fitting In-store

Written by the company

Visit one of our American Golf stores to receive a free Custom Fitting
Every player is different and their swing characteristics are unique. By using our personal golf club fitting service and state-of-the-art technology, we can improve your game to lower scores and allow you to develop as a golfer. Custom Fitting is just one of a range of complementary expert and personal services we offer in-store. So whether you'd like to 'Try Any Club' from our extensive range, Ask our PGA's for advice or have a 'Custom Fitting' we have the right solution to help you improve your game and with 88 stores across the UK there's sure to be one near you.
Trade-in
Transform your game and trade-in your old clubs for the latest equipment on the market. Simply bring your current clubs to any American Golf store for a valuation.

85 Stores Nationwide

Order online and collect in-store for free

Order online and collect in-store for free
Choose our 'deliver to store' option and collect your parcel at your nearest American Golf store for free! Whilst you are there why not book in for a free custom fitting?

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

182K reviews

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4.7

All reviews

(181,878)

20,039 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivered on time

Delivered on time, it’s a birthday present for my son next week I’m sure he will love the polo shirt and club cover 🇬🇧 which both items look good quality , Packing was excellent.

1 September 2026
Rated 5 out of 5 stars

Found what I wanted

Found what I wanted, then had a look around the store, out of curiosity, tried a few putters, had a good chat with the assistant, without any pressure or influence, completed my original purchase, all in all a pleasant visit

5 September 2026

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