Oponeo Reviews 

13,751
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently note the exceptionally fast delivery times and highly competitive prices that easily beat other local dealerships. Consumers also deeply appreciate the remarkably smooth online ordering process, helpful recommendations, and seamless communication throughout the entire transaction. However, some people mentioned experiencing frustrating delivery delays, missing tracking details, or occasional issues with local couriers. A few reviewers also noted problems with receiving their items significantly later than expected or facing unexpected logistical hurdles. Some other shoppers felt dissatisfied when shipments took far longer to arrive than the initial estimates originally suggested.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting super quick shipping times... See more

Price

Reviewers mention positive feedback about price, consistently highlighting very competitive rates and great... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in pristine condition and... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. Some consumers... See more

Service

People report positive experiences with service, highlighting brilliant communication and competitive prices.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a set of four tyres. The ordering online was a doddle. Straight forward and I was able to pay in monthly installments through Klarna. The tyres arrived in very good time. Ordered Sunday eveni... See more

Rated 4 out of 5 stars

I have orderd 5 tyes from Oponeo (opver 3 seperate orders september and october 2025), all were for my Jaguar XF R Sport, delivery was good, and they looked great. " have been fitted, one has been g... See more

Rated 5 out of 5 stars

The price, was a key factor. But then the personal service, the communication and the follow up service were all impeccable. A lot of other sellers could learn this business model and use it. It... See more

Rated 5 out of 5 stars

Two of my four tyres got lost in transit. Oponeo didn't ask me to wait, they immediately dispatched replacements and got them to me in time. They were easy to contact and always responded promptly. I'... See more


Company details

  1. Tire Shop

Written by the company

Shop at Oponeo.co.uk to save time and money. We offer such a wide range of products that you are sure to find the tyre that’s right for you. We have many years of experience in the tyre business. When you buy from us, you get expert advice and the highest standards of professional service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(13,751)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful customers service tyres arrived…

Awful customers service tyres arrived so dirty that the tyre fitter refused to fit them, spent around 1 hour cleaning them so they could be fitted not what you expect from a brand new tyre sent pictures but customer service didn’t care. Buy elsewhere as they don’t care!

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service as always

I actually paid less now than the identical tyre I got from OPONEO a few months ago which was a bonus.
Arrived at my door 2 days after order and looking forward to getting both fitted on my car ready for the wet season.
Hope they do their job as good as OPONEO does.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Tyres received were old stock,one was 2…

Tyres received were old stock,one was 2 years old but sold at price indicating fresh stock.
Don't bother phoning unless you want to listen to music for the rest of the day and then get and cut off.
Wish I'd gone to Demon Tweeks on ebay.

1 September 2026
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

We are sorry to see that you were dissatisfied with your experience, however, we would like to clarify several points in your review.

You received two brand-new motorcycle tyres that were delivered within the advertised delivery timeframe. The DOT codes on the tyres are 1425 and 4524 respectively. This means that both tyres are just over one year from their production date.

Importantly, DOT age does not make a tyre used or second-hand. Both tyres were supplied as new, had been stored appropriately and remain fully within the industry standards for new tyre stock. Our policy allows tyres to be sold as new when they are up to 36 months from production, provided they have been correctly stored. The tyres supplied to you therefore clearly meet these requirements.

There is also no basis for suggesting that the price indicated that you should have received tyres manufactured more recently. The price was for new tyres, and that is exactly what you received. In fact, within the UK tyre market, it is not unusual for new tyres to be supplied from stock several years from their production date, with many retailers accepting and selling stock of up to five years, subject to proper storage and condition.

We would also like to address your comments regarding our telephone service. You contacted us several times and were successfully assisted by at least two members of our Sales and Claims teams, who explained the above points regarding the DOT dates and the status of the tyres. We understand that you may have disagreed with the explanation, but it is not accurate to suggest that you were simply left waiting on the telephone without assistance.

Nevertheless, we fully appreciate that you may personally prefer tyres with a more recent production date. For this reason, and despite the tyres being brand new and compliant with our standards, we agreed to arrange their collection, as you were informed during the telephone conversations.

Regarding your comment about being disconnected, during particularly busy periods our telephone lines can become unavailable due to the volume of incoming calls. Where our consultants are unable to answer a call, we also return missed calls to customers whenever possible. We would therefore kindly ask customers to contact us during the published opening hours and, if the line is temporarily unavailable, allow us the opportunity to return the call.

We are always happy to assist, but we believe it is important that the circumstances are presented accurately. We regret that the tyres did not meet your personal expectations regarding production date, but they were new, correctly supplied, properly stored and within industry stated standards for new stock.

Kind regards,
Oponeo Team

Rated 5 out of 5 stars

Excellent Response

Two of my four tyres got lost in transit. Oponeo didn't ask me to wait, they immediately dispatched replacements and got them to me in time. They were easy to contact and always responded promptly. I'll be using them again and would recommend them based on my experience.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service and communication…

Brilliant service and communication excellent price for my tires,used recommend fitter slight downside was had to wait a week to get them fitted,but they were very good so overall I’m very pleased,would definitely recommend them to friends and family.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

After much consideration I ordered a…

After much consideration I ordered a tyre from the uk website, it was coming from Poland so a bit anxious !...
From hitting the button the communications were fantastic including a product tracker !.
The porsche tyre arrived a few days later & on time with DPD. I will definitely use OPONEO UK again.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

It couldn’t have been simpler

It couldn’t have been simpler. My usual Tyre depot could not get the brand and type I wanted. Opined not only had the exact tyre I needed but delivered it free within a couple of days. The tyre depot fitted it for £30 so it was cheaper than them supplying and fitting the tyre. I will definitely use them again

12 August 2026
Unprompted review

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