Nordax Bank AB Reviews 

772
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Shocking that they are repeatedly sending post when you have never been a customer. I did not give my consent to this. Even if you did purchase through whatever database you found, you should not... See more

Company replied

Rated 1 out of 5 stars

Keep sending scummy junk mail ads disguised as important mail, complete with a security pattern and a big exclamation mark in the middle. You'd think I owe them money or something, but nope, just an a... See more

Company replied

Rated 5 out of 5 stars

I was in contact with Julia , the loan administrator . She was well structured and guided me through the process . Kept me update for the next step and collected all the information ahead in a predict... See more

Company replied

Rated 5 out of 5 stars

Thank you nordax bank , for offering lowest interest rate and free one month payment. its not big amount its sutainable . Not easy to get loan on well known bank where i live . I try nordax bank and... See more

Company replied

Company details

  1. Bank

Written by the company

Oavsett om du behöver balans i din vardagsekonomi, hjälp med sparkontot eller bolån så hjälper vi dig. Välkommen till Nordax Bank.


Contact info

3.9

Great

TrustScore 4 out of 5

772 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(772)

133 reviews in the last 12 months

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Rated 1 out of 5 stars

So much high interest

1 May 2025
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hej tack för att du lämnar feedback, om det är något vi kan hjälpa dig med är du välkommen att kontakta vår kundservice på 08-508 808 00.

Med vänliga hälsningar
Eva
Nordax Bank

Rated 1 out of 5 stars

Scummy junk mail

Keep sending scummy junk mail ads disguised as important mail, complete with a security pattern and a big exclamation mark in the middle. You'd think I owe them money or something, but nope, just an ad.

4 December 2025
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hello Volodymyr Sereda,
Thank you for your feedback.
To unsubscribe from future marketing mailings, the easiest way is via our website: https://www.nordax.se/dm-sparr
If you would like assistance with this, you are welcome to contact our customer service at +46 8 508 808 00.

Kind regards,
Eva,
Nordax Bank

Rated 5 out of 5 stars

Smooth and elegant process towards a…

Smooth and elegant process towards a mortgage! Very well done

13 October 2025
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hej tack för din feedback och vad trevligt att höra att du är nöjd med val av bank. Trevlig dag! Med vänliga hälsningar Eva, Nordax Bank

Rated 5 out of 5 stars

mortgage at Nordax

I just applied for a mortgage at Nordax after other banks said no to me, and I am really happy that I tried them! The people there were very quick to answer and professional all the time. Their communication was clear, so the whole process felt easy.
They gave me the approval when no one else did, which made me feel so much better and gave me the security I was looking for. The only downside is the interest rate is a bit higher than at some other places, but in my situation, it is totally worth it because of how reliable and helpful they are.
I strongly suggest Nordax to anyone who is in the same position—they really help more than you expect! 5 stars.

5 October 2025
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that our team could support you and make the process smooth and clear. Your feedback means a lot to us, and we’re glad we could provide the help you needed. Thank you for recommending Nordax!

Best regards,
Eva, Nordax Bank

Rated 5 out of 5 stars

Awesome Service

I was in contact with Julia , the loan administrator . She was well structured and guided me through the process . Kept me update for the next step and collected all the information ahead in a predicted approach so that things doesn't get delayed . I'm super happy with the service and would recommend Nordax to my peer.

3 June 2025
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Thank you so much for your kind feedback!

We’re delighted to hear that we provided you with clear guidance and kept you well informed throughout the process. It’s great to know that you’re happy with our service and that everything went smoothly. We truly appreciate your recommendation and are always here to help if you need any further assistance in the future.

Best regards,
Eva,
Nordax Bank

Rated 5 out of 5 stars

Thank you nordax bank .

Thank you nordax bank , for offering lowest interest rate and free one month payment. its not big amount its sutainable . Not easy to get loan on well known bank where i live . I try nordax bank and iget loan and lowest interest rate. Nordax bank are easy transaction Customer service are friendly . Tusentakk svenska ❤️😇

15 May 2025
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hi!

Thank you so much for your kind words and for choosing Nordax Bank! We are delighted to offer you a solution that meets your needs and that you are satisfied with our service. Our goal is always to make the process simple and smooth for our customers, and we're thrilled to hear that you appreciate our efforts.

Thanks again, and we look forward to continuing to be your banking partner.

Best regards,
Eva, Nordax Bank

Rated 1 out of 5 stars

Malpractice - Repeated spam not given consent for, purchase (legally?) personal details, requires you sharing security ID information to be able toopt out

Shocking that they are repeatedly sending post when you have never been a customer. I did not give my consent to this.

Even if you did purchase through whatever database you found, you should not require people to fill in their personal details such as personal number when they never shared these details with you in the first place. It should be a simple unsubscribe button with email+/address. Please update this, otherwise you are simply wasting paper, people's time and creating a negative word of mouth.

5 February 2025
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Thank you for your feedback. We apologize for any inconvenience caused by receiving mail without being a customer. Your input is valuable.

Best Regards,
Eva, Nordax Bank

Rated 5 out of 5 stars

A very nice experience with Nordex

A very nice experience with Nordex. Everything went well with them. They were very clear and responsive. Sara H helped us a lot with every single question we asked.
I'm super happy with my experience with Nordax.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Sending paper spam should be illegal.

12 March 2024
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hej George,
Tack för din kommentar! Precis som alla företag vill vi nå potentiella kunder och postutskick är ett sätt för oss att nå ut med våra erbjudanden. Vi tar ingen kreditupplysning på de vi skickar dessa utskick till. Adressen får vi från en databas som heter IDM Adress, mer information om den adresskällan finns på www.idm-adress.se.
Om du inte vill ha fler postutskick kan du maila info@nordax.se eller ringa in till oss på nummer 08-508 808 00 så hjälper vi dig direkt.

Önskar dig en trevlig dag!
Med vänliga hälsningar
Eva, Nordax Bank

Rated 1 out of 5 stars

Trying hard to lure more people into taking loans

Today and out of nowhere Nordax Bank (in Norway) sent us - by mail - marketing material to my wife for refinancing loans, even though my wife has never before applied for a loan or even taken a loan in Norway.

I don't quite get this kind of practices, moreover how the heck this bank found her address and her name to send out this material!!!

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Thanks Alex for the Great service

Great service and very helpful. Accurate in asking for the documents that were needed and very quick to give an answer when I needed. Thanks Alexander for all your help

18 January 2023
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hi Suad, thankyou for your comment.

It makes us very happy to hear that you are satisfied with our service and the help you got from Alexander.

Wish you a nice day!
/Eva, Nordax Bank

Rated 5 out of 5 stars

Samuel was very nice

Samuel was very nice. He helped me with the mortgage. He was also able to meet up at the office for signing of the papers because it would take to long time for waiting with for postnord. Samuel is a very polite and handsome man and we are very happy with his service.

22 November 2022
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hello and thank you for your review.
We are glad that you had the opportunity to speed up the processing of your loan yourself when the post sometimes takes a long time to deliver.
You are welcome to come back if you need more help from us in the future and we are glad that you are satisfied with what we have been able to help you with.

Sincerly
alexandra
Nordax Bank

Rated 5 out of 5 stars

After 2 weeks of up & down situation

After 2 weeks of up & down situation, finally Michelle Fernberg helped us with our house loan! I am so grateful and thankful to her for everything that we have been through! It was just like a roller coaster, tears and insomnia are involved in my life these past two weeks 😣

Thank you Michelle Fernberg for everything you have done! You are an angel <3

Nordax bank is one of the best bank !!

E. T

4 April 2022
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hey, Thank you for your comment.
We are so grateful that you can finally sleep at night and that we were able to help you. :)

Thanks for your kind words.
Sincerly
Eva
Nordax Bank

Rated 2 out of 5 stars

Cannot recomment Nordax bank.

Cannot recomment Nordax bank.
It takes way to long before savings are transferred to your bank account. Still waiting 4 working days and not yet received the payment.

30 March 2022
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hi, thank you for your feedback on how you experience Nordax Bank
It really sounds like you've run into a problem, it's not going to take that long time. Please call us so we can help you further.
You can reach us between 9-17 on 08 508 808 80
Vänliga hälsning
alexandra
Nordax Bank

Rated 5 out of 5 stars

BIG thanks to NORDAX BANK

BIG thanks to NORDAX BANK
all staff specially Lovisa Sjobeck as Mortgage Administrator she is the super helpful kind and very cooprative i have a good experience with nordax
my full recmmandation great service great people

3 March 2022
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hi, thanks for your review. We are happy to hear that you are satisfied with us and our Mortgage Administrator Lovisa.

We wish you a good day!

Best regards,
Eva, Nordax Bank

Rated 1 out of 5 stars

Awful company

14 December 2021
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hello, Sad to hear your opinion about us.
Unfortunately, we do not have the opportunity to go into customer-specific matters via this channel. You are very welcome to send us a message at info@nordax.se and describe your case in a little more detail so that we get a clearer picture of what happened.
Sincerly
Eva, Nordax Bank

Rated 5 out of 5 stars

Happy to be your client

I have great experience and only positive words for Nordax Bank.

I was the only one working in the family with unemployed wife and 2 kids and from all of the Banks in Sweden they were the one who gave me the highest mortgage and I was finally able to buy my own apartment. The rate is a bit higher but any way the total costs are lower then renting apartment in Stockholm.

Thank you for your service!

8 December 2021
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hello Dragan, I'am glad to read that you are happy with our services and that we had the opportunity to help you.

It is true that our interest rates are a little higher than for example, traditional banks. This is because we are a specialist bank that is here for you who may not be able to get loans from traditional banks or want more loan than they can offer.

Best regards,
Eva, Nordax Bank

Rated 5 out of 5 stars

Very Thankful to Christoffer Asplund

Very Thankful to Christoffer Asplund, He has given lots of information and support for housing loan application. He helped through out the loan process. I feel Nordax is better bank to get smooth and confirmed housing loan. I recommend Nordax Bank if you are not getting loan elsewhere.

Thanks
David SK

30 September 2021
Unprompted review
Nordax Bank AB logo

Reply from Nordax Bank AB

Hej David! Vad kul att du är nöjd med Nordax! Vi är jätteglada att du blivit kund hos oss och hoppas du får stor glädje av ditt lån. // Eva på Nordax bank

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