While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
About Nettraelasten
Written by the company
Vi tilbyder et bredt sortiment inden for bl.a. tagsten, træ, isolering, byggematerialer og tilbehør – med fokus på kvalitet, konkurrencedygtige priser og nem online bestilling.
Vores mål er at gøre det enkelt og trygt at handle byggematerialer online, uanset om du står over for et mindre projekt eller en større renovering. Vi lægger vægt på god kundeservice, pålidelig levering og klare informationer, så vores kunder altid ved, hvad de kan forvente.
Contact info
Østervang 97D, 7441, Bording, Denmark
- 86862550
- salg@nettraelasten.dk
- www.nettraelasten.dk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks for a Great service
Thanks for a Great service, a very Quick delivery. Nice tone and communication on the phone and best prices . What more could We ask for !
Reply from Nettraelasten
Super service
Think twice
Delivery and help with the order, 2 years back, were all fine! Nothing there
And it can happen that materials don't have the right quality and break after 2 years (komposit terrace), it can also happen that there is a mistake in the product, fair enough. It can even happen that you try to take the warranty of a product, while you state on your website that all products have warranty according to the Danish law.
But that 's where customer service comes in. Helping your customer finding a solution in what ever way. And that's where Nettrælasten is just missing the point completely. Instead of offering the helping hand, they are rude and avoid all responsibility.
I hope that they will figure it out one day!
Reply from Nettraelasten
Super service
Fin kommunikation
Fin kommunikation, god service og hurtig og nem levering. Alt i alt godt sted at handle.
Super godt sted at handle
Super godt sted at handle, billigt og hurtigt levering 👏👍😀
Super hurtig ekspedition og levering.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.