Nettraelasten Reviews 

650
TrustScore 4.5 out of 5

4.7

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Company details

  1. Lumber Store
  2. Building Materials Supplier
  3. Construction Machine Dealer

About Nettraelasten

Written by the company

Nettraelasten.dk er en dansk online trælast og byggemarked, hvor både private og erhvervskunde kan købe byggematerialer til hus, have og større byggeprojekter.

Vi tilbyder et bredt sortiment inden for bl.a. tagsten, træ, isolering, byggematerialer og tilbehør – med fokus på kvalitet, konkurrencedygtige priser og nem online bestilling.

Vores mål er at gøre det enkelt og trygt at handle byggematerialer online, uanset om du står over for et mindre projekt eller en større renovering. Vi lægger vægt på god kundeservice, pålidelig levering og klare informationer, så vores kunder altid ved, hvad de kan forvente.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

650 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(650)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Fino levering

20 May 2022
Nettraelasten logo

Reply from Nettraelasten

Kære Kunde.

Tusind tak for 5 flotte stjerner og din feedback, vi er glade for at du har oplevet en god levering.

Ha´ en super fredag.
Venlig hilsen Nettrælasten.

Rated 5 out of 5 stars

Thanks for a Great service

Thanks for a Great service, a very Quick delivery. Nice tone and communication on the phone and best prices . What more could We ask for !

6 May 2021
Nettraelasten logo

Reply from Nettraelasten

Hi Francesca

Thank you for your fine review, we appreciate it.
We are pleased to hear that you are satisfied with our products and services.

Best regards Nettrælasten

Rated 1 out of 5 stars

Think twice

Delivery and help with the order, 2 years back, were all fine! Nothing there

And it can happen that materials don't have the right quality and break after 2 years (komposit terrace), it can also happen that there is a mistake in the product, fair enough. It can even happen that you try to take the warranty of a product, while you state on your website that all products have warranty according to the Danish law.

But that 's where customer service comes in. Helping your customer finding a solution in what ever way. And that's where Nettrælasten is just missing the point completely. Instead of offering the helping hand, they are rude and avoid all responsibility.

I hope that they will figure it out one day!

22 June 2018
Unprompted review
Nettraelasten logo

Reply from Nettraelasten

Du har købt en partivarer for over 2 år siden uden reklamationret, og det betyder selvfølgelig det ikke er reklamationsret på dit køb.

Nettrælasten A/S

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