Banner for Milk & Blush

Milk & Blush Reviews 

1,057
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 314 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, highlighting the hair's softness, shine, and seamless blend, often noting its impressive longevity. The customer service and staff receive frequent commendation for being helpful, quick to respond, and providing excellent support, including accurate color matching. However, some customers noted concerns regarding product quality after washing, describing it as becoming thin or matted, and experienced order issues due to misleading shade listings or confusing website information, sometimes resulting in incorrect items or non-delivery.

What people talk about most

Product

People report positive experiences with the product, highlighting the incredible quality, softness, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the hair as amazing, thick, soft, and... See more

Customer service

Customers had positive experiences with customer service, often describing it as amazing, excellent, and... See more

Order

Customers consistently note ambiguous experiences with order, with some praising quick responses and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Milk & Blush enough. I’ve tried multiple clip-in extension brands, and none come close to this quality. The hair is unbelievably soft, shiny, and silky, and it blends perfectly with... See more

Company replied

Rated 5 out of 5 stars

I ordered clip-in extensions from Milk & Blush almost three years ago, and I’m genuinely impressed. I chose the dark brown shade, which matched my natural hair perfectly and blended seamlessly. Yo... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Milk & Blush customer for a while now and the quality has always been amazing. My first set lasted me a FULL year with proper care, which is why I came back for my next one. There was... See more

Company replied

Rated 5 out of 5 stars

The BEST hair extensions i have ever tried. I love hair extensions and ive tried a variety of different kinds from Amazon to top quality brands. I did not know what having quality hair was like until... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Hair Extension Technician
  3. Hair Product Store

About Milk & Blush

Written by the company

For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.

Award-Winning Hair Extensions

We’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.

Shop Clip In Hair Extensions Shop Professional Hair Extensions

We're Here to Help

Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.

Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.

We offer worldwide delivery and free express delivery to our UK customers with orders over £50.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,057)

311 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Milk and blush team where excellent

Milk and blush team where excellent! I had an issue which was my fault and they where very understanding and resolved it straight away.

22 July 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Sophie!

Thank you so much for your lovely review!

We're so pleased to hear you had a great experience with our team. It was our pleasure to help, and we're delighted we could get everything resolved for you.

Thank you again for your kind words and for choosing Milk & Blush! 🤍

Rated 5 out of 5 stars

The customer service is great

The customer service is great! Very quick and helpful!

15 July 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Anna!

Thank you so much for your kind review! 🤍

We're so pleased to hear you had a great experience with our customer service team. We always aim to be as quick and helpful as possible, so it means a lot to know we could assist you.

Thank you for your support, and we hope to welcome you back again soon! ✨

Love the M&B Team xx

Rated 5 out of 5 stars

Fantastic

Fantastic. Cannot recommend Milk and Blush enough. The quality of these extensions are fabulous. The customer service is very efficient. The lady is spoke to Jess, was very friendly and helpful.
Thank you 😊

14 July 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Bethan!

Thank you so much for your wonderful review! 🤍

We're so happy to hear you're loving the quality of your extensions and that you had such a positive experience with our customer service. We'll be sure to pass your lovely feedback on to Jess, she'll be delighted to hear she was able to help!

Thank you for your recommendation and support. We can't wait to have you shop with us again soon! ✨

Love the M&B Team xx

Rated 5 out of 5 stars

Seriously impressed with the quality , customer service and helpfulness of this company as a first time buyer 😄

Absolutely amazing customer service ! First time ever buying from this company and I must say the quality of the products , customer service and helpfulness are incredible . I purchased 24” classic clip ins (280g) and I must say as someone who has worn extensions for over 8 years these are definitely something I would buy again and also encourage friends and family to purchase too . They were so helpful with a colour match and gave me the best advice alongside quick replies and amazing quality products , the packaging it arrives in screams “Luxury” and that’s exactly what they delivered when I received this product . Seriously impressed with this company and cannot find a single fault ! Thank you ☺️

10 July 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Elise!

Thank you so much for taking the time to leave such a lovely review! 🤍

We're absolutely thrilled to hear how impressed you were with your first Milk & Blush experience. It means so much to us that, as someone who has worn extensions for over 8 years, you love the quality of your 24" Classic Clip-Ins. Knowing you'd recommend us to your friends and family is the biggest compliment we could ask for!

We're also so pleased our team could help you find the perfect shade match and that you loved the packaging too. Thank you again for your kind words and support. We can't wait to welcome you back again soon! ✨

Love the M&B Team xx

Rated 5 out of 5 stars

Best quality around, by far!!!

Best quality around, amazing colour range and first class customer service makes me a repeat shopper at Milk and Blush.

26 June 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Lisa!

Thank you so much for your lovely review! 🤍

It means the world to us that you continue to choose Milk & Blush. We're so pleased to hear you love the quality, our colour range and our customer service.

Thank you for your continued support. We can't wait to have you back again soon!✨

Love the M&B Team xx

Rated 5 out of 5 stars

Really awesome hair lasts a long time…

Really awesome hair lasts a long time reused them several times the quality is amazing

25 June 2026
Milk & Blush logo

Reply from Milk & Blush

Hey,

Thanks so much for your lovely feedback!

We’re so happy to hear you love your hair and that it’s been holding up beautifully with long-lasting use!

We really appreciate your support 😊

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Fantastic customer service!!!

7 July 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Rutinca,

Thanks so much for your feedback!

We’re so happy to hear that our team was able to help you and you're happy with the service!

We really appreciate your support 😊

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Really helpful team

Really helpful team. I ordered the shade they reccommended and it was perfect. Got my mum a set a couole weeks later too. Packaging is beautiful, delivery is fast and quality of product us flawless. Thank you x

22 June 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Jessica,

Thanks so much for your feedback!

We’re so happy to hear that our team was able to help you find the perfect shade and that you loved everything about your order. We’re also so pleased that you came back to order a set for your mum too!

We really appreciate your support and hope you both love your new hair! 👱‍♀️

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Excellent service

Excellent service, fast efficient and responsive. Sorted out a delivery lost in the post and issued an immediate refund and reorder
Thank you Jess (and everyone)

7 July 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey,

Thank you so much for your lovely review!

We’re so glad to hear that you had such a positive experience with our service and that our team was able to quickly resolve your delivery concerns.

We'll be sure to pass your comments on to our advisor Jess 😊

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

A good selection of shades provided and…

A good selection of shades provided and quick delivery. Love it

29 June 2026
Milk & Blush logo

Reply from Milk & Blush

Hi Faye,

Thank you so much for your lovely review!

We’re delighted to hear that you enjoyed our shade range and that your order arrived quickly.

We really appreciate your support and hope you love your order!

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Great match

Great match, excellent correspondence and wonderful product.

26 June 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Julia,

Thank you so much for your feedback!

We’re really happy to hear you’re pleased with the colour match, our communication, and the quality of the product. It’s great to know you had such a positive experience with us.

We look forward to helping again with any future orders 🙏🏻

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Best extensions out there!

I absolutely love this company!!! Best extensions that I have ever used! Great quality and fast shipping.

26 June 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Luv,

Thank you so much for your lovely feedback!

We’re really happy to hear you’re loving your extensions and that you’re pleased with the quality and fast shipping. It means a lot to know we’ve been your best experience so far.

We look forward to helping again soon 🙏🏻

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Amazing 🤍

Amazing 🤍
If I could give more stars I would 🤩
Customer service was amazing from start to finish!
The hair, wow, perfect colour match! The quality is amazing, and I can’t wait to wear them again!
Thank you Milk & Blush 🤍🌸

27 June 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey HB,

Thank you so much for your wonderful feedback!

We’re really happy to hear you had such a great experience from start to finish and that you’re loving the colour match and quality of your hair extensions. It means a lot to know our customer service made a positive impression, too.

We look forward to helping again soon 🙏🏻

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Great customer service 👏

Great customer service 👏

2 July 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Tegan,

Thanks so much for your feedback regarding our customer care team!

We're always happy to help with anything you need 😊

Best wishes,
M&B Team 🤍

Rated 1 out of 5 stars

Absolute joke

Absolute joke. The hair extensions clip ins were super thin and sparse. £55 for these and they wouldn’t accept refunds because I opened the packet. I told them I had to check also the colour was so different than on the website. I have sent them photos of how different it looks in the package. I bought x2 other hair extensions from Temu and I am so happy with them. Don’t buy from this brand they are an absolute rip-off and not very helpful at all!!! 👎🏻 👎🏻 I don’t usually bother to write reviews but they put me in the mood.

20 June 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hi CJ,

Thank you for your feedback.

Unfortunately, we couldn't find any correspondence linked to you as you didn't provide any details when we requested information.

Please contact us with your order details so we can assist further.

- Milk & Blush

Rated 5 out of 5 stars

Beautiful hair extenstions

Beautiful hair extenstions! Such fast shipping

24 April 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Tara,

Thank you so much for your lovely feedback!

We’re really happy to hear you love your hair extensions and that your order arrived so quickly.

We look forward to helping again with any future orders 🙏🏻

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Customer service 100% attentive

Customer service 100% attentive
Placed an order and part order was out of stock. So delivery was held up contacted by email with a resolution the next day. One happy customer I now have my order and my niece now has beautiful hair.

15 June 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Amanda,

Thank you so much for your lovely feedback!

We’re really pleased to hear that our team was able to quickly resolve any issues and keep you updated throughout. It’s great to know everything arrived safely in the end and your niece is enjoying her new hair 😊

We really appreciate your support and hope to be of help again in the future 👱‍♀️

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Fab experience using the colour match…

Fab experience using the colour match service. I was torn on which shade to purchase, sent photos and was contacted straight away in response to multiple queries. I have now got a choice of 2 blonde shades and a perfect length to order suited to my hair. Great customer service, would highly recommend. Hopefully the extensions are as good as the service.Thanks again.

16 June 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Saz,

Thank you so much for your wonderful feedback! 😊

We’re really pleased to hear you had a fab experience with our colour match service and that our team could support you in finding the perfect blonde shades and length for your hair.

We look forward to helping again with any future orders 🙏🏻

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Love the extensions

Love the extensions! Good quality and their customer service is amazing.

18 June 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Ana,

Thank you so much for your feedback! 😊

We’re really happy to hear that our team was able to help you and that you're enjoying your newest set.

We look forward to helping again soon 🙏🏻

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Great experience they helped me choose…

Great experience they helped me choose my right shade.Very quick to respond and helpful!!!!🙏🏻

15 June 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Liza,

Thank you so much for your lovely feedback!

We’re really happy to hear you had a great experience and that our team was able to help you find the right shade quickly.

We look forward to helping again with any future orders 🙏🏻

Best wishes,
M&B Team 🤍

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look