Mercedes Benz Reviews 

Very good cars.Ithink all ol them i drive a Merceds Benz sprinter at work to transport mixed good after a couples if years a truck named Mercedes Benz actors and 2 years ago i buy a Mercedes benz a class 180 Diesel Amg.i was always happy with these cars vans and trucks i recomand 100% 👍👍👍👍👍

Dear Mercedes-Benz of Georgetown Texas,

I am writing to express my extreme disappointment regarding the service I received at your dealership on 10/23/2024. Your service department recommended and performed repairs that, after consulting with two independent automotive shops, proved to be unnecessary.

These independent shops confirmed that the original service performed at your facility should have covered the subsequent repair, as the initial work was completed less than 90 days prior and was still under warranty.

I attempted to resolve this matter amicably by contacting Adam, the Service Manager, on multiple dates including the latest date of 11/13/2024 while I was traveling in Central America on business. Despite three emails outlining my concerns, I have received no response. This lack of communication is unacceptable and further reinforces my dissatisfaction.

The unnecessary repairs resulted in a $900 expense that I believe was unwarranted. The lack of response from your service department suggests a disregard for customer satisfaction and a lack of accountability for the services provided.

Due to this experience, I will not be returning to Mercedes-Benz of Georgetown for any future service or purchases, nor will I recommend your dealership to others.