⭐⭐⭐⭐⭐ Great experience with 365Rider! I’m very happy with my running shoes. The quality is excellent, the price was very good, and the whole shopping experience was smooth. I definitely recommend 3... See more
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I bought the shoes and returned them because the size was too small, but my return was rejected on the grounds that the shoes were not clean. However, they had never been worn at all. I also had to pa... See more
Company replied
I have bought a pair of running trainers from 365 Rider. I could no longer find my size here in UK. They arrived in 7 days, which, considering shippment from Spain is perfectly reasonable. My second p... See more
Was unsure first as the prices were so low, but delivery arrived without any issues. Took a little longer then I'm used from other dealers like Amazon, but still all arrived well and no hidden costs.... See more
Company replied
Company details
Written by the company
Welcome to our online store specialized in running, cycling or swimming. Here you will find a wide variety of sports products and equipment from the best brands on the market to improve your performance and enjoy your favorite sport to the fullest. Our website is designed to offer you an easy and secure shopping experience, with detailed information about each product and reliable payment options. In addition, our customer service team is available to answer any questions you may have and provide personalized advice on which products best suit your needs and sports goals. Browse our online catalog and discover everything we have to offer. We are here to help you achieve your sports goals!
Shipping Guarantee and personalised customer service.
Free shipping in 24/48 hours.
Free shipping in 24/48 hours. Easy and secure payment. 30 days returns.
Contact info
Calle La Costera 2 Bajo Izquierda, 46015, Valencia, Spain
- +34 665695356
- info@365rider.com
- www.365rider.com
4.2
Great
18K reviews
Asks customers to review
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Very good experience
Very good experience, bought running shoes on offer, and got them delivered very quickly.
5 September 2026
Unprompted review
The product is as described
The product is as described, no problem. But the delivery time was a bit long.
20 August 2026
Unable to return for some reason
Unable to return for some reason, not allowing me and postage all over the place
21 August 2026
Price is unbeatable and everything else…
Price is unbeatable and everything else is fine.
21 August 2026
All good
All good, love the shoes, great to have such a selection of PUMAs in range of sizes, colours and with significant discounts, when I buy PUMAs, this is the first and usually only site you need
17 August 2026
Competitive prices and a good selection…
Competitive prices and a good selection of products. The products I ordered have arrived. I'll continue to shop here.
18 August 2026
Good prices and quick shipping
17 August 2026
Do not order from abroad
Don’t use them if you’re ordering from outside of Spain. They do not handle VAT! Not only that they do NOT take off the Spanish VAT from your order. You end up paying the VAT twice plus handling fees.
A nightmare that does not gloss over the seemingly good prices of their online channel.
19 August 2026
It’s not acceptable and I don’t recommend this online shop.
I ordered the shoes
Yes he arrived today but when I open only one shoe so how I used the shoe if only one shoe arrived. Where the other shoe. I paid 103€ and I’m not happy to this kind of ordered. I already called but it’s takes long to replace it. It can helped we paid nicely we bought online. And arrived only one shoe
This is not acceptable
1 September 2026
Unprompted review
May use AI-assist with repliesRead more
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stain on the fabric and the logistics…
stain on the fabric and the logistics took a while. Good price!
18 August 2026
Reply from 365Rider
Dear customer,
Thank you for your review, and we're glad the price met your expectations.
We're sorry to hear about the stain on the fabric and the delay in the logistics process. If you'd like, please contact us directly so we can look into this and find a solution.
Kind regards,
365Rider Team
This company knowingly deceive…
This company knowingly deceive customers by giving delivery dates that cannot be met. After placing the order they tell you that the item was not available for immediate delivery, but this is not stated anywhere on the page or on any order acknowlwdgement.
The same delivey date is given and when you enquire about your order they say "sorry" and try to tell you that you already knew the product was not in stock.
They will then be very vague about when the product will be delivered with no actual delivery date given.
Complete deception on the part of this comapny and it is totally uinacceptable.
UPDATE
I have had no response in over 24 hours regarding when I will receive my order. Using the contact form again, I receive this reply
"Dear Customer,
Thank you for writing to us.
Your order is within the expected preparation time. Our team is managing it and moving forward in the last stages of the process. We'll let you know as soon as it's ready to leave and you'll receive the tracking number by email.
We appreciate your patience and remain at your disposal for any further queries.
Best regards,
365Rider Team"
The date for delivery is tomorrow, 03 September and I have no tracking number or confirmation it has been despatched - When the lies do not work, they ignore.
Further Update
The response once again misses the facts. When questioned on the facts there has been no reply. The ignorance and arrogance you display is incredible. If you do not like to be referred to as a Fascist then don't act like one, it is that simple.
I have submitted complaints to both EU and Spanish Trading Standards so we will let them be the judge of your actions.
To date I have not received a reply to my questions on the facts of the matter. But 365rider consider it closed as they have run out of lies. What arrogance! Thank you for admitting your deception, you gave me a final delivery date, took my money, then checked (2 days later) to see you you could fulfill the order. The contract was made at the point of payment and I was misled into making that purchase. After 48 hours, I could not order from elsewhere to get the delivery in time.
Thanks also for demonstrating the level of professionalism you believe is acceptable.
31 August 2026
Unprompted review
Reply from 365Rider
Dear customer,
We'd like to clarify the situation with the facts of your specific order.
The estimated delivery window shown for this item at the time of purchase was accurate based on the information available then. Once we checked with our warehouse, we provided you with a dispatch estimate, which has been met: your order was dispatched on the day indicated. Every one of your messages was answered — you were not ignored at any point. You were also offered the option to cancel your order and receive a full refund, which you declined.
We would also like to note that, throughout this exchange, we received messages containing insults, including being called "fascists," unfounded accusations, and a demand for €500 in compensation, based in part on the claim that our responses were AI-generated. To clarify: some of the replies you received were automated messages triggered by keyword detection, a standard practice used across the customer service industry, while all other responses were reviewed and sent directly by our team. This does not constitute deception on our part. 365Rider categorically rejects this kind of language and does not consider it an acceptable way to communicate with our team. We will not be responding to demands made in this manner.
We're sorry the experience wasn't a positive one, but we stand by the accuracy of the information provided and the way this case was handled.
Kind regards,
365Rider Team
Everything went so smoothly and I would…
Everything went so smoothly and I would recommend getting running shoes,amazing stock,from 365Rider.
27 August 2026
Unprompted review
Reply from 365Rider
Dear customer,
Thank you for your review! We're glad everything went well.
We hope to see you again soon at 365Rider.
Kind regards,
365Rider Team
Fast delivery
Fast delivery, good price, got the size and color that were hard to find.
14 August 2026
Excellent service
Excellent service, I made a mistake with the size I ordered and it was cancelled and changed within 20 minutes of me letting the company know through an email, quick delivery as well excellent price
14 August 2026
Quick arrival
Quick arrival, good price ,notifications for your packages and constant email to help you know the procedure.
Thank you
11 August 2026
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