360training Reviews 

11,397
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 870 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating the smooth navigation and clear course materials that help them advance in their careers. Many people also mention that the online training allows them to learn at their own comfortable pace, making it convenient to fit education into busy schedules while successfully gaining useful knowledge for their jobs. Some reviewers were not happy with customer service, stating that support inquiries often went completely unanswered or took far too long to resolve. Others mentioned frustrating website interruptions, such as annoying countdown timers and unexpected session timeouts during crucial exams.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers found the platform... See more

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions on the platform. Some... See more

Customer service

People report negative experiences with customer service, highlighting extreme frustration and long waiting... See more

Service

Clients share ambiguous opinions on service. While some reviewers expressed extreme frustration regarding... See more

Website

Users describe ambiguous interactions with website, reflecting a wide divergence in customer sentiment. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

What should have been a 2 hour experience turned into a six hour ordeal. Each time something was wrong, probably due to my computer needing to be set on something I was not aware of I had to go to th... See more

Company replied

Rated 4 out of 5 stars

Took the 30 Hour OSHA Construction Training Course and was able to get the online training completed within the year requirement. However, the course is not 30 hours long. It is more like 40 or more h... See more

Company replied

Rated 4 out of 5 stars

It was easy to read and learn. As I recall there were some things that could have been taken a little deeper. Also, I would like to see a portion or a separate module for use of gloves, why, how, w... See more

Company replied

Rated 4 out of 5 stars

The video lessons were easy to follow and it's great to be able to go back and watch individual videos.

Company replied



Company details

  1. Educational Institution
  2. Association or Organization

Written by the company

Get certified for your job and easily meet employer and government regulations with online courses from 360training.


Contact info

3.5

Average

TrustScore 3.5 out of 5

11K reviews

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3.5

All reviews

(11,397)

833 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thieving ass company

They are thieves ordered a replacement card paid overnight shipping been a month with nothing no one answers on customer service until the 72 hour mark pass so they can’t refund you

18 August 2026
Unprompted review
Rated 5 out of 5 stars

The over all coarse

The over all coarse. Informative and everyday application. Not dragged out and the content was critical.

27 August 2026
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Reply from 360training

We're happy to hear that you found the course informative and applicable to everyday life. We appreciate your positive feedback on the content.

Rated 1 out of 5 stars

Very Disappointing Experience with…

Very Disappointing Experience with 360training

I’m extremely disappointed with my experience with 360training. The amount of time given to complete the course is not reasonable, especially for people who have work and other responsibilities.

What is even more frustrating is that after already paying by the course, the system expects you to pay again for the exact same course simply because the access period expired. There should be a reasonable option to extend access or continue where you left off without having to purchase the entire course again.

I understand that courses may have expiration dates, but charging customers the full price again for a course they have already paid for and completed is extremely frustrating and feels unfair.

I would strongly recommend that 360training reconsider this policy and provide customers with a more reasonable extension or renewal option.

1 September 2026
Unprompted review
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Reply from 360training

Hi Andre,

Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email CustomerCare@360training.com with the best way to reach you? We look forward to assisting you further.

Rated 5 out of 5 stars

Clear, well-structured, and easy to navigate

The course content on 360 was well-organized, thorough, and easy to complete at my own pace. The platform is user-friendly and made going through the safety material straightforward and efficient. Highly recommend it for anyone looking for reliable online safety training!

1 June 2026
Unprompted review
360training logo

Reply from 360training

We're so glad to hear that our 360 course content was well-organized and allowed you to learn at your own pace. We appreciate your positive feedback on our user-friendly platform and its efficiency for safety training. Thank you for recommending us!

Rated 2 out of 5 stars

This course takes too long

This course takes too long. It took me more than 4 hours to complete the food handlers course.

30 August 2026
Unprompted review
360training logo

Reply from 360training

We appreciate you sharing your experience. We understand that the course duration was longer than you anticipated, and we are always looking for ways to optimize our content.

Rated 1 out of 5 stars

Customer service is pitiful

Customer service is pitiful, if you need help your e-mail can go unanswered for days, can NOT talk to live person and the chat is down every time. I wont be using them again.

31 August 2026
360training logo

Reply from 360training

Hi Edward,

Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email CustomerCare@360training.com with the best way to reach you? We look forward to assisting you further.

Rated 5 out of 5 stars

They do not send out the first card…

They do not send out the first card upon completion of course. Then they try saying it was shipped out so you can pay $90 for a replacement card. Not good business at all. It happened with my osha 10 and osha 30 cards

31 August 2026
360training logo

Reply from 360training

We appreciate you sharing your experience and feedback with us. We understand your frustration regarding the card delivery and the replacement fee for both your OSHA 10 and OSHA 30 cards. We are actively looking into our shipping and replacement card processes to prevent similar issues in the future.

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