Tried upon recommendations from an money and time saving option for busy women. After some reservations I decided to try them out for the family. Love the variety of healthier carb options. So far eve... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Started with Wildrain because I saw them on daytime TV (maybe The View?) and ordered a T'giving box. Love that I can bake one roll, biscuit, bun, cookie or donut at a time. Great ingredients. Slow fer... See more
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The food is amazing! I love the fresh baked aroma - brings back wonderful memories. On the rare occasion when FedEx delivered to the wrong house or behind my vehicle, WildGrain reps went above and be... See more
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Delicious food sent and it's so convenient to bake it when I need it. I finally gave away my bread machine because I come nowhere close to Wildgrain's deliciousness. The few times items have arrived... See more
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Company details
About Wildgrain
Written by the company
Hi there,
Thanks for checking out our TrustPilot page!
Wildgrain is the first bake-from-frozen subscription box for sourdough breads, fresh pastas, and artisanal pastries.
We're Johanna and Ismail, Co-Founders of Wildgrain. We started Wildgrain because we were looking for clean and high-quality carbs for our family. We spent months replacing stale supermarket breads, pastas, and pastries with our own homemade recipes. These recipes focused on clean ingredients and artisanal processes that provide important nutrition benefits.
Along the way, we learned that so many others were looking for clean carbs as well - and Wildgrain's delivery service was born!
We’re now proud to partner with small bakers and pasta makers across the country to keep the tradition of artisanal and nutritious food alive in our broken food system.
xo,
Johanna + Ismail
Contact info
48 Grove St. Suite 303, 02144, Somerville, United States
- hey@wildgrain.com
- wildgrain.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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excellent issue resolution
The issue I had with a recent shipment was quickly and easily resolved over email. The whole experience was very pleasant. I will continue to use Wildgrain.
4 September 2026
Unprompted review
The bread arrived well packed and…
The bread arrived well packed and frozen and the first two loaves I’ve baked have been delicious. Customer service is excellent too.
7 August 2026
Unprompted review
Reply from Wildgrain
Thank you so much, Janet ! We’re delighted the loaves baked up deliciously and arrived perfectly. We’ll pass your praise to our customer service team. Can’t wait for you to try more! 🍞
Reply from Wildgrain
Thanks so much, KristiT ! We're thrilled our team could help. If you need anything else, we're here for you 😊
Excellent customer service!
My box arrived damaged & items missing. I was reimbursed right away. Luckily, the items my husband wanted were all there so he was quite happy! Their products are always excellent! We love doing the last half of the baking - the kitchen just smells wonderful!
2 September 2026
Unprompted review
Reply from Wildgrain
mmking Hi there! So sorry your box arrived damaged, but we're glad the refund sorted it and your husband enjoyed the items! Thanks for the kind words. This means a lot to us! Thank you 🧡
Having celiac disease as does my…
Having celiac disease as does my daughter I decided to order her a one time box while visiting her in California . we baked our first sourdough loaf this evening , very good when I get back to Texas I will be ordering some for myself. Good bread is so hard to find looking forward to trying the others she got
Mike D
2 September 2026
Unprompted review
Reply from Wildgrain
mike Thanks so much, Mike! We're thrilled your daughter and you enjoyed the sourdough. This means a lot to us! Thank you 🧡
You can tell everything about a company…
You can tell everything about a company when an issue arises (pun intended). Product and now customer service is why I'm going to be a lifetime customer.
31 August 2026
Unprompted review
Reply from Wildgrain
Steve Steve, thanks so much! Glad we could make things right. Welcome to the family. This means a lot to us! Thank you 🧡
I am addicted to the yummy breads
I am addicted to the yummy breads, pastas, treats, sauces, and grass fed pure butter. I keep extra in the freezer. These items are made fresh and delivered frozen to my door. I baked a loaf of Sourdough Harvest bread in 19 minutes and it was absolutely delicious. Customer service is top notch. I can't say enough good things about Wildgrain!
18 August 2026
Unprompted review
Reply from Wildgrain
Vicki Vicki, thank you! We're thrilled our breads, pasta, butter, and sauces hit the spot. Love that your Sourdough Harvest baked in 19 minutes, wow! We’re grateful for your kind words and for keeping Wildgrain in your freezer. This means a lot to us! Thank you 🧡
Products are very flavorful.
Products are very flavorful.
UPS crushed my box and some of the products had thawed; water was leaking from box. I contacted Wildgrain and they replaced my thawed products -- no charge. They honor their word.
27 August 2026
Unprompted review
Reply from Wildgrain
Buddy Thanks so much for the kind words, Buddy, we’re sorry UPS crushed the box but glad we could make it right. Appreciate you noticing we stand by our promise! This means a lot to us! Thank you 🧡
Homemade bread’s equal!!
When I had to quit making my own bread after a serious wrist injury, I checked around for a supplier that was like what I grew up with; fresh baked breads from either a bakery or the home. Wildgrain was it!!! Unbelievably awesome!!! Been with them for several years now & plan to keep it that way!!!
27 August 2026
Unprompted review
Reply from Wildgrain
Mickey Hi Mickey, thank you so much for the kind words! We're sorry about your wrist injury but honored Wildgrain could bring back those bakery memories. Grateful to have you with us for years! This means a lot to us! Thank you 🧡
Excellent customer service every time
Excellent customer service every time. Packaging and items are always well done. The cookies are fabulous and I love getting sourdough hamburger buns!! I'm thankful my friend told me about Wildgrain, she uses the service as well. It's so wonderful to know that a business is focused on making and having available to order healthier breads, desserts, and other yummy things for others to enjoy! Thank you! So thankful for you!
31 August 2026
Unprompted review
Reply from Wildgrain
Abby Abby, thank you so much! We're thrilled you love the cookies and sourdough buns, and that your friend shared us. This means a lot to us! Thank you 🧡
Bread is fantastic
Bread is fantastic. We’ve been looking for a gluten free option that doesnt have a bunch of additives for 10 yrs. We all do really well with this. And they have satisfaction guarantee, we got a full replacement box when there was a mistake. Highly recommend!
20 August 2026
Unprompted review
Reply from Wildgrain
Daphnie Thanks so much, Daphnie! We’re thrilled our bread fits your needs after such a long search. Glad our satisfaction guarantee sorted the mix-up. Appreciate the recommendation! This means a lot to us! Thank you 🧡
Reply from Wildgrain
Judy Hi Judy, thank you for the 5 stars! We're so glad we could take care of your issue immediately. This means a lot to us! Thank you 🧡
Wildgrain provides excellent bakery goods
Wildgrain provides excellent bakery goods. We are very satisfied with the products we receive. Also, we sent a package of bakery goods, including sour dough bread, muffins and cookies, to our son and daughter-in-law, who bakes her own sour dough bread, and they were impressed. All and all, the service and product are outstanding.
31 August 2026
Unprompted review
Reply from Wildgrain
Tim Thanks so much, Tim! We’re thrilled you and your family enjoyed the sourdough, muffins and cookies! It means a lot that your daughter‑in‑law (a baker!) was impressed. This means a lot to us! Thank you 🧡
Wild Grain Listens!
Wild Grain does a good job of responding to its customers in a personal way, showing their appreciation for our communication with the company, and making a genuine effort to listen to and respond to customer needs. Plus their products are quite delicious!
14 August 2026
Unprompted review
Reply from Wildgrain
Virginia Thanks for the kind words! We're thrilled to have you as a member 😍
Their service is world-class and the…
Their service is world-class and the quality of their products is as good as anything I've ever had.
26 August 2026
Unprompted review
Reply from Wildgrain
Steve We could not be happier to hear this! Thank you :)
Love the GF items
Love the GF items! They are so GOOD! Any issues are corrected very quickly! Recommend for everyone including Celiac disease suffers like me!
30 August 2026
Unprompted review
Reply from Wildgrain
Nicole Thanks for the kind words! We're thrilled to have you as a member 😍
I’ve received the boxes almost monthly…
I’ve received the boxes almost monthly for two years. Never Disappointed!
Great quality of products combined with friendly customer service!
David Hare
18 August 2026
Unprompted review
Reply from Wildgrain
David We could not be happier to hear this! Thank you :)
Always great service
Always great service. Very helpful and accommodating. Great customer service. Products are excellent.
29 August 2026
Unprompted review
Reply from Wildgrain
We appreciate you sharing with us 🥰
I have only dealt with you for a few…
I have only dealt with you for a few months and in that short time you have earned my loyalty and respect. I have called several times when I haven’t received a product or have needed to pause my order and you have made it right!!! I will tell all of my friends and family about your excellent customer service!!! I’m also very pleased with all of the products I have ordered. It’s so nice to have your products available when unexpected company arrives!
25 August 2026
Unprompted review
Reply from Wildgrain
Mary Thank you so much for the kind words and loyalty! We're thrilled our team could help and that you love the products. 🧡
Great products and service
Great products and service. We look forward to each box of goodies. Everything is delicious.
28 August 2026
Unprompted review
Reply from Wildgrain
customer-GJ Thank you so much! We're thrilled you enjoyed your wildgrain Box! Hearing that everything is delicious makes our day!😊
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