Waster.com.au Reviews 

290
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We signed up for Waster's sanitary bin service for our office, and the quality has been outstanding. The timely bin clean-ups keep our washrooms neat, clean, and organised. If you're looking for waste... See more

Rated 5 out of 5 stars

Reliable and Trustworthy. The drivers we encounter are all polite and courteous and they have access to sensitive parts of the building and we all feel completely comfortable when we bump into the... See more

Company replied

Rated 5 out of 5 stars

I had an issue where the council didn’t service my business, so I had to reach out to Waster to organise my waste collection. They were fast, efficient, and handled everything quickly without any hass... See more

Rated 5 out of 5 stars

Waster is the best way to manage waste disposal for businesses. Uncomplicated prices published online, no lock-in contracts, affordable rates and no hidden fees. We experienced straight forward, hassl... See more

Company details

  1. Waste Management Service

Information provided by various external sources

Waste Management & Recycling Services For Smart Small & Medium Businesses. Low Cost / Cheap, Flexible, Reliable Collections & Disposal. No Lock-In-Contract. Waster Is A Revolution In Waste Management And Recycling For Small And Medium Australian Businesses. Low Cost Waste And Recycling - On Flexible 30 Day Agreements - With No Hidden Fees. We Provide All Recycling Services In The Australian Market - So You Can Really Boost Your Recycling Performance.

Waster.com.au Helps 1000's Of Small Businesses Save Lots Of Money By Recycling More

Written by the company

Contact Us Today For A Quote On Your Waste And Recycling Services - To See How Much We Can Save You!
Waster Works With Thousands Of Small And Medium Businesses Throughout Australia To Deliver Better Waste Management And Recycling. We Operate On Flexible 30 Day Agreements - So You Are Never Locked In To A Long Term Contract That Does Not Suit Your Business. Contact Us Today On 1300 927 837 To See How We Can Help!

Our Double Service Guarantees!

As we are so confident of our pricing and service quality to our customers - we provide two guarantees.

As we are so confident of our pricing and service quality to our customers - we provide two guarantees.
1. Our service guarantee - if you are unhappy with our service for any reason - you can cancel at any time on 30 days notice. You will never be locked into a service that does not work for you. 2. Our price match guarantee - we will match any written or emailed "like for like" quote for the services as described above. You can be confident that you are receiving excellent pricing from Waster as well as excellent service.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

290 reviews

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No recent history of asking for reviews

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4.6

All reviews

(290)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable and Trustworthy

Reliable and Trustworthy. The drivers we encounter are all polite and courteous and they have access to sensitive parts of the building and we all feel completely comfortable when we bump into them. They are bright and cheerful.
Have no trouble recommending them to people dealing with classified and sensitive materials

We have been using them for almost 4 years and would never go back to previous contractors

28 May 2026
Unprompted review
Waster.com.au logo

Reply from Waster.com.au

Thanks so much Taslysha for your review. It really means a lot to the team.

Rated 5 out of 5 stars

The Best Commercial Waste Partner for Local Businesses

The best commercial waste partner in the area. Reliable, punctual, and very competitive pricing. They make waste management the easiest part of our business. Thank you for the fantastic service!

7 May 2026
Unprompted review
Waster.com.au logo

Reply from Waster.com.au

Thanks very much for your kind feedback

Rated 1 out of 5 stars

I’d never use this company again

I’d never use this company again. They charge for over weight charges unjustifiably.

8 October 2025
Unprompted review
Waster.com.au logo

Reply from Waster.com.au

Hi Theodore - we are unable to locate your account number. Can you pleae email us etc so we can rectify any issue.

Waster seeks to avoid overweight charges on general waste whenever possible - as we know it ads to pricing volatility for customers. We seek to categorise sites by waste density - i.e. expected weight when we start services - and if the bin is consistently heavier we seek to move to a higher category.

As bins are weighed on pickup by the truck - when excess weights are recorded to a large extent i.e. more than small differences or consistently each pickup - we do need to charge excess weight fees. We always seek to reduce this - by adjusting the weight category to a more accurate weight - or changing collection schedule etc.

As we operate on flexible 30 day agreements - it certainly is not in our interest to charge excess weight fees without measurements or justification.

Please reach out to us so we can rectify this issue.

Rated 5 out of 5 stars

Waster are a fantastic company.

Waster are a fantastic company.
Our bins are always emptied on time and placed back in the correct position.
The staff are great to deal with and always happy to help.
The best prices in Australia.

24 April 2026
Unprompted review
Waster.com.au logo

Reply from Waster.com.au

Thanks for feedbck Marc. Greatly appreciated

Rated 5 out of 5 stars

The timely sanitary bin services keep our washrooms clean and organized

We signed up for Waster's sanitary bin service for our office, and the quality has been outstanding. The timely bin clean-ups keep our washrooms neat, clean, and organised. If you're looking for waste services in Australia, Waster should be your go-to choice. Once you sign up, you can rest easy knowing your waste services are in reliable hands. I highly recommend Waster for anyone seeking dependable waste solutions backed by excellent customer service.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service and they do their best to try and resolve any discrepancies.

19 March 2026
Unprompted review
Waster.com.au logo

Reply from Waster.com.au

Hi Mark. We are very sorry to hear this. We acknowledge that there were services issues over last few months for your cardboard bin - where pickup reliability had dropped. We were working to change this to another trucking operator but recognise your patience had run out. In terms of any incorrect charges - please reach out to us and we will get it rectified immediately. Thanks.

Rated 5 out of 5 stars

I had an issue where the council didn’t…

I had an issue where the council didn’t service my business, so I had to reach out to Waster to organise my waste collection. They were fast, efficient, and handled everything quickly without any hassle. Great customer service and very reliable. Highly recommend Waster for any business waste needs!

1 September 2025
Unprompted review
Rated 4 out of 5 stars

Great service

There were a few attempts to clean our bin on our one day out of the office, however, this issue has now been resolved. Otherwise, the service has been great.

20 November 2025
Unprompted review

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