If you have the same under-sink set-up shown in the Water2 adverts, then I can see why they say installation is easy. However, if you have an older under-sink set-up like I do, it can be a bit o... See more
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Review summary
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Great item water tastes so much cleaner ! Fitting wise it’s simple enough if you have correct tool’s such as two adjustable spanner’s . Is simple to a competent person or a plumber . But over all it’s... See more
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Home Bundle purchased including drinking water filter, fluoride filter and shower head. All fantastic the drinking water no longer smells like a swimming pool and tastes great. Shocked at how di... See more
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The water2 blue filter is easy to fit, and you can taste the difference in the quality of the water. This is my third filter. It is fitted to our kitchen sink. We benefit from high water pressure of... See more
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Company details
Written by the company
Water2 is a water technology brand headquartered in London, England. Operated under the Gelcard Group, Company No. 12565198.
Contact info
2 Television Centre, W12 7FA, LONDON, United Kingdom
- hello@water2.com
- water2.com
4.3
Excellent
6K reviews
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This is a great way to clean your water…
This is a great way to clean your water but the install is not as easy as they like to make out if your taps are not easily accessible. Ten out of ten for water quality. Six out of ten for installation in my house.
25 August 2026
Reply from Water2
Hi Eddie,
We're so pleased to hear you're enjoying the excellent water quality! We understand that installation can sometimes be tricky depending on tap accessibility, and we appreciate your honest feedback on that aspect.
Best Regards,
Amy
Head of Water2 Customer Support
Get one, you won't regret it.
Well happy. This was our second capsule. It arrived promptly and extremely well packaged. It took 10mins to install and prep for use. Product does what it says on the tin with negligable pressure loss. Water tastes better and safe in the knowledge that the microplastics are filtered (as well as a whole host of other nasties). We had a local burst pipe after install of the original unit. Our neighbours water was brown and almost muddy, certainly undrinkable. Ours remained crystal clear and fresh tasting.
23 February 2026
Reply from Water2
Hi Chris,
We are absolutely thrilled to hear how happy you are with your second capsule! It's wonderful to know that the installation was quick and easy, and that you're experiencing such great results, especially with the improved taste and clarity of your water. Your experience with the burst pipe really highlights the effectiveness of our product.
Best Regards,
Amy
Head of Water2 Customer Support
Really improved the taste of our water…
Really improved the taste of our water which, to be frank, was awful! Easy to fit.
29 August 2026
Reply from Water2
Hi Jeff,
We're delighted to hear that our filter has significantly improved the taste of your water and that you found it easy to install. Thank you for your wonderful feedback!
Best Regards,
Amy
Head of Water2 Customer Support
The product and quality is perfect
The product and quality is perfect
Thank you very much
29 August 2026
Reply from Water2
Hi there!
We're so pleased to hear that you found the product and its quality to be perfect. Thank you for your wonderful feedback!
Best Regards,
Amy
Head of Water2 Customer Support
Amazing!
I have been using the water2 shower filter for under a month and have noticed a considerable difference to the feel and texture of my hair and skin. After moving to an area with very hard water my skin started to break oit and my hair felt heavy and thick due to the residue buildup from the minerals in the water. After replacing my shower head with the water2 shower head I no longer have that thick, buildup in my hair and my skin feels noticeably softer.
22 August 2026
Reply from Water2
Hi Nidda,
We are so pleased to hear about the significant difference our shower filter has made for your hair and skin, especially after moving to an area with hard water. It's wonderful to know that you're no longer experiencing buildup and that your skin feels noticeably softer. Thank you for sharing your positive experience!
Best Regards,
Amy
Head of Water2 Customer Support
My old water 2 filter has done its job
My old water 2 filter has done its job. Within the year. Have to replace ours twice a year due to the london water being so clogged up with nasties.
29 August 2026
Reply from Water2
Hi Robert,
Thank you for your review!
We're pleased to hear your Water2 filter has served you well and that you're happy with the results. We really appreciate your continued support and feedback.
If you ever need any assistance, please reach out to us at hello@water2.com, and we'll be happy to help.
Best wishes,
Amy
Head of Water2 Customer Support
I haven’t been able to fit the pieces
I haven’t been able to fit the pieces; so not yet used.
I will give my review when I have used it for at least 3 months.
Thank you for asking.
2 December 2025
This is our 2nd Water 2 and the water…
This is our 2nd Water 2 and the water tastes so much better
29 August 2026
Reply from Water2
Hi Margaret,
Thank you for your lovely review!
We're really pleased to hear you're enjoying your Water2 system and the difference it has made to the taste of your water. We really appreciate your continued support.
If you ever need any assistance, please reach out to us at hello@water2.com, and we'll be happy to help.
Best wishes,
Amy
Head of Water2 Customer Support
Great product
Great product, delivered quickly, easy set up for great tasting water. Recommended.
26 August 2026
Reply from Water2
Hi Mark,
Thank you for your lovely review!
We're really pleased to hear you found the setup straightforward and are enjoying great-tasting water. It's also great to know you were happy with the delivery.
We really appreciate your recommendation and support.
If you ever need any assistance, please reach out to us at hello@water2.com, and we'll be happy to help.
Best wishes,
Amy
Head of Water2 Customer Support
Really impressed with my Water2…
Really impressed with my Water2 filters. Installation was straightforward, and I noticed a difference in the water almost immediately. The water tastes noticeably cleaner and fresher, and strangely enough it even seems to feel a little softer.
It’s reassuring knowing that the water we use every day for drinking, cooking and making tea or coffee is being properly filtered before it reaches the tap.
The system itself is neat, unobtrusive and doesn’t take up loads of space. So far I’m extremely pleased with it and wish I’d fitted one sooner.
Definitely recommended if you’re looking to improve the quality and taste of your tap water.
28 August 2026
Reply from Water2
Hi Gary,
Thank you for your fantastic review!
We're really pleased to hear you're enjoying your Water2 system and have noticed such a positive difference. It's great to know you found the installation straightforward and are happy with the overall design and experience.
We really appreciate your recommendation and support.
If you ever need any assistance, please reach out to us at hello@water2.com, and we'll be happy to help.
Best wishes,
Amy
Head of Water2 Customer Support
Top product backed up by top service
The new filters are even better then the old ones giving higher flow. They're slightly wider though so the old cover doesn't fit. Not a problem as it doesn't really need a cover but I thought I would let them know just in case it was an issue. Within 30 seconds of sending an email they sent me a code to order the new cover for free and 2 days later it arrived. Top product backed up with top customer service.
28 August 2026
Reply from Water2
Hi Sam,
Thank you for your fantastic review!
We're really pleased to hear you're enjoying the updated filters and that our team was able to assist so quickly. It's great to know you were happy with both the product and the service you received.
We really appreciate your feedback and support.
Best wishes,
Amy
Head of Water2 Customer Support
Water filters and shower arrived…
Water filters and shower arrived quickly, easy to install.
Shower head broke after a few weeks, so emailed customer service who responded very quickly and sorted the issue.
Thank you
28 August 2026
Reply from Water2
Hi Hannah,
Thank you for your lovely review!
We're really pleased to hear you were happy with the delivery and that our team was able to respond quickly and get everything sorted for you. We really appreciate your feedback and support.
Best wishes,
Amy
Head of Water2 Customer Support
Great good value product
Great good value product. Thanks for the.2 filter unit upgrade as I had the.1
28 August 2026
Reply from Water2
Hi Falcon,
Thank you for your lovely review!
We're so pleased to hear you're enjoying the Water2 filter and that you appreciated the upgrade to the Pod 2.0. We really value your continued support and are glad you're happy with the product.
If you ever need any assistance, please reach out to us at hello@water2.com, and we'll be happy to help.
Best wishes,
Amy
Head of Water2 Customer Support
Reply from Water2
Hi Paul,
Thank you for your kind review!
We're really pleased to hear you feel you've made a great choice with Water2. We really appreciate your support.
Best wishes,
Amy
Head of Water2 Customer Support
Like the advertisement said it was so…
Like the advertisement said it was so easy to install and now i love how much difference it’s made to the taste especially in my cuppa tea.
Definitely a good choice made.
27 August 2026
Reply from Water2
Hi Jamie,
Thank you for your lovely review!
We're really pleased to hear you found the installation so straightforward and are enjoying the difference Water2 has made to the taste of your water, especially in your tea. It's great to know you're happy with your choice.
If you ever need any assistance, please reach out to us at hello@water2.com, and we'll be happy to help.
Best wishes,
Amy
Head of Water2 Customer Support
Excellent service
Prompt delivery. Good value. A whole year of filtered water for £99.
20 August 2026
Reply from Water2
Hi Shiela,
Thank you for your lovely review!
We're really pleased to hear you were happy with the delivery and feel you've made a great choice with Water2. We really appreciate your support.
If you ever need any assistance, please reach out to us at hello@water2.com, and we'll be happy to help.
Best wishes,
Amy
Head of Water2 Customer Support
Trust, Taste and Environment- the three good reasons for my choice
I do not trust the water coming out my tap unless I know it’s been filtered. It tastes so much better! And having a filter is so much better for the environment than buying large plastic bottles of water.
27 August 2026
Reply from Water2
Hi Sue,
Thank you for your lovely review!
We're really pleased to hear you're enjoying the improved taste and feel good about making the switch to filtered water. We really appreciate your support and recommendation.
If you ever need any assistance, please reach out to us at hello@water2.com, and we'll be happy to help.
Best wishes,
Amy
Head of Water2 Customer Support
Good experience so far
Good experience so far!
I have had my new water 2 shower head for about 3 weeks now, and it was pretty easy to install. Came in gorgeous packaging.
I love that the pressure has not been compromised, which I was worried about!
I can certainly tell the difference in my skin not being as dry, so I am sure my hair is feeling similar benefits.
Only downside and why I have not given 5stars is that the direction of stream has started to go a bit sideways - and I thought that happened due to limescale build up and blockage of shower head holes - If so it’s filter replacement might be frequent and costly, but I will stick with the suggested time for replacement for now.
16 August 2026
Reply from Water2
Hi Jennifer,
Thank you for taking the time to share your feedback.
We're really pleased to hear you're enjoying your Water2 shower head and have noticed a positive difference. We'd love the opportunity to look into the issue you've experienced and see how we can assist.
Please reach out to us at hello@water2.com, and our team will be happy to help.
Best wishes,
Amy
Head of Water2 Customer Support
Great product
Great product, easy to fit! They have a quality feel and come well packaged with easy instructions. I found the bracket to be handy as well if you have the fluoride filter. Flow rate is reasonably good compared to my previous filter.
21 August 2026
Reply from Water2
Hi Curtis,
Thank you for your lovely review!
We're really pleased to hear you're happy with the product and found it straightforward to install. It's great to know you've been impressed with the quality and overall experience.
If you ever need any assistance, please reach out to us at hello@water2.com, and we'll be happy to help.
Best wishes,
Amy
Head of Water2 Customer Support
Water filter system is great and easy…
Water filter system is great and easy to install. f I had complaint it's regarding the automatic option in into buying a filter annually I fell into that trap however I'll keep an eye out for it next year.
27 August 2026
Reply from Water2
Hi Michael,
Thank you for your review!
We're really pleased to hear you're enjoying the Water2 system and found it easy to install.
If you ever need any assistance, please reach out to us at hello@water2.com, and we'll be happy to help.
Best wishes,
Amy
Head of Water2 Customer Support
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