Account limited for no reason, provided proof of identity/funds, compliance team ignores my emails for over 1 month. Absolute lack of transparency regarding my personal funds. UPDATE: after 2 mon... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Who doesn't love making money on things they were going to purchase anyways?? I've saved hundreds of Euros on this app. It's a little more work when buying something, but in the long run, it's absolut... See more
I find useful to have an overview of my expenses and make use of the discounts and cash backs available. The app is mostly intuitive, so I don't need to spend too much time to understand the features
Doesn’t really work with apps, a lot of cashbacks are missed or take ages to be confirmed, but in the end I already paid out a few times which is better then nothing!
Company details
Written by the company
Save money on everyday purchases with Woolsocks Woolsocks is a free financial & cashback app designed to help you save money effortlessly on your everyday spending. One of the easiest ways to save is by buying gift cards for popular brands directly in the app and earning instant cashback on your purchase. Users often buy vouchers for brands like Amazon, Zalando, IKEA, H&M and many more. You can use these vouchers immediately at your favourite stores while automatically getting a portion of your money back. Woolsocks also lets you earn cashback in other ways. You can receive cashback on groceries by scanning your receipts, and you can earn rewards when shopping online by clicking through Woolsocks so your purchase is automatically tracked. With the Woolsocks browser extension, you’ll also get reminders to activate cashback when visiting supported online stores. In addition to cashback, Woolsocks helps you reduce your monthly expenses. The app can help you save money on subscriptions and compare better deals for energy, internet and insurance, often with extra cashback when you switch. If you choose to connect your bank account, Woolsocks can automatically organise your spending, show your subscriptions, and give you a clear overview of your finances in one place. Connecting your bank account is optional, and many users simply use Woolsocks for cashback and savings. You can also store and scan your loyalty cards in the app, replacing physical cards with one convenient digital wallet alongside your vouchers. For users who want to go even further, Woolsocks offers the opportunity to earn Stockpoints, which can be converted into real investments when opening an investing account. With optional investing plans, you can even automate small monthly deposits and start growing your money over time. Our mission is simple: to make saving money easy, rewarding and accessible for everyone.
How Woolsocks helps you save money
Written by the company
- Instant cashback on vouchers (gift cards)
- Buy gift cards for popular brands in the Woolsocks app and receive instant cashback. Use them immediately in-store or online while saving money.
- Earn cashback on your everyday shopping
- Get cashback on groceries by scanning receipts and earn rewards when shopping online through Woolsocks. Our browser extension even reminds you to activate cashback while browsing.
- Lower your monthly expenses
- Woolsocks helps you find cheaper deals for subscriptions, energy, internet and insurances. Switch to better offers and receive extra cashback on top.
Your data stays yours
Woolsocks is designed to help you save money while keeping you fully in control of your data.
If you choose to connect your bank account, the connection is a licensed PSD2 connection from our partner Budgetbakers. This is very secure and used only to analyse your subscriptions and spending so we can help you discover savings opportunities. Your personal banking data is never shared or sold to third parties.
Connecting your bank account is optional. Without it you can still benefit from cashback on gift cards, groceries and online shopping.
Contact info
Neustadtstrasse 7, 6003, Luzern, Switzerland
- See support.woolsocks.eu
- support@woolsocks.eu
- woolsocks.eu
Never miss a online saving!
4.4
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Carte Decathlon
Attention les carte cadeau Decathlon ne peuvent plus être utilisées en France, il faut aller au Pays-Bas!!!
21 July 2026
Unprompted review
Improve the app for the future
I didn’t like that the app block the cash back feature and i have to unblock it by buying vouchers. I wish there are vouchers for Zara and Mango
18 July 2026
Great app and easy to use!
16 July 2026
Amazing app
13 July 2026
App super con tanti cashback
13 July 2026
Its helpful
12 July 2026
I knew connecting my bank was a mistake! Blocked the second I tried to get a €66 Zara voucher.
I’ve always been super skeptical about cashback apps, especially when they demand direct access to your actual bank account. I barely used Woolsocks because I just didn't trust them with my financial data. Turns out, my gut feeling was 100% right.
The very first time I finally decided to withdraw my small available balance to get a EUR66 Zara gift card, BAM. They immediately froze my account. And not just mine - they blocked my partner's account at the exact same minute! It really feels like a trap that snaps shut the moment you actually try to take your money out.
It's been almost two months of a total support nightmare. At first, they asked if we knew some random list of Dutch names. We obviously didn't. We both offered multiple times to send our passports and complete a proper KYC verification to clear this up. They completely ignored our offers. Instead of actually reading our messages or answering our questions, we just get an automated bot reply once a week saying "we are working behind the scenes." It's incredibly insulting.
I only have about 60 euro stuck there, but they have illegally frozen over 1000! of my partner's money. I have immediately revoked their access to my bank account and honestly, I feel so much safer now. We've completely stopped using their service.
If Woolsocks thinks they can just ignore us until we give up, they are very wrong. My partner has already initiated legal action. We are officially reporting them to the Swiss FINMA, the ECC-Net, and the Dutch Data Protection Authority. We will fight this until our funds are released.
Do not trust them with your bank details!
Tickets: #3647236 and #3647365.
17 May 2026
Unprompted review
Sometimes can’t update
9 July 2026
I like that it works well and fast
I like that it works well and fast. But I miss some information here and there. About the cashback payouts, about the auto rewards, etc.
9 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible service! They do not pay out earned cashback.
An absolute nightmare and a highly disappointing experience. Woolsocks owns ShopBuddies, yet they refuse to take responsibility for fulfilling payments. I have accumulated €60 in cashback through their platform, but after requesting a payout, the money never reached my account. Customer support has provided zero help, and my funds remain blocked without any valid explanation. It is completely unacceptable for a company of this scale to withhold money that is rightfully owed to its users. Avoid this service; you risk wasting your time without ever seeing your money!
6 May 2026
Unprompted review
Reply from Woolsocks
Hi,
Thank you for sharing your experience — we're truly sorry to hear that your cashback payout hasn't reached you. We completely understand how frustrating this must be, and we want to make it right.
We'd really like to look into this for you. If the payout was sent from our side, we can provide you with a proof of payment, which you can then use to follow up directly with your bank.
Please reach out to us at support@woolsocks.eu with your account details, and our team will investigate this as a priority.
We hope to resolve this for you quickly.
Team Woolsocks
Its a very nice all
5 July 2026
Love it its so cool
4 July 2026
Scammers on Vinted
Scammers on Vinted. They present you to offer free money to shop on vinted, but you will end up in their spam-machine with no easy opt-out. No remove account or unsubscribe buttons. The only way is probably per app on a smart phone, but if you don't use a smartphone you are in limbo, receiving messages "Je ontvangt deze e-mail omdat je gebruik maakt van Woolsocks. ". That is NOT OK woolsocks. Include a link to unsubscribe. And I filed an official GDPR info removal request, but waiting 2 weeks now for a response.
4 July 2026
Unprompted review
Reply from Woolsocks
Hi! First of all, we're sorry for the inconvenience — this is definitely not the experience we have in mind.
We understand it's frustrating when it's not immediately clear how to unsubscribe or delete your account. The good news: our support team is ready to help you with this straight away! Just reach out to us and we'll make sure you're removed from the mailing list as soon as possible.
We're happy to help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.