I was scammed by this website. They didn't pay me the full amount and provided no customer care. This website is a fraud.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great casino and great games 🥳😦
Great slots 5 stars
Very excellent
Company details
Written by the company
RACE96, powered by 96group.com and licensed by the Curaçao Gaming Control Board, RACE96 brings you a safe and secure online gaming experience you can trust. From exciting slot games and live sports betting to massive exclusive jackpots, RACE96 is built for players who want speed, action, and real rewards.
Contact info
Australia
- race96.com
Breach of guidelines
I was scammed by this website
I was scammed by this website. They didn't pay me the full amount and provided no customer care. This website is a fraud.
Bonus cleared fast, then withdrawal got stuck
Thought I'd give race96 a go after seeing ads about their welcome offer, so I threw in 240 australian dollars mid-July and the 150 dollar bonus landed in my account the same day, which was honestly quicker than I expected. Thing is, I started playing some of the slots they had on there, thinking the bonus would roll through like it normally does on other sites, but when I actually read the terms properly after a week of mucking around, turns out there was a 500 dollar withdrawal cap on anything I won from that bonus money, and it wasn't mentioned anywhere obvious when I signed up. I ended up grinding for about ten days, got my balance up to around 680 dollars total, went to cash out 340 of it, and that's when support told me the cap meant I could only pull 500 max from the bonus winnings, which basically ate into what I thought was mine. The withdrawal itself took thirteen days to go through after that, and I spent half that time going back and forth with their support team who kept saying the same thing each time I asked for an update, like they were just copying and pasting responses. Don't get me wrong, the app was smooth enough and signing up took about five minutes, but the gap between what felt like a generous offer and what actually happened in the fine print left me pretty sour about the whole thing. Would've been fine with a smaller bonus if they'd just been upfront about the limits from the start.
Bonus terms weren't what I expected
Joined on June 19th and threw in 250 australian dollars with a bonus offer that looked straightforward on the site. Cleared the wagering in about ten days playing slots, thought I had roughly 680 to withdraw based on what I calculated, but when I went to pull it out the cap was 300 australian dollars max. Turns out the fine print said winnings from bonus funds were capped at three times the bonus amount, not the deposit. I'd missed that line when signing up. Support replied within a few hours when I asked about it, at least they explained the rule clearly without fobbing me off, but by then the damage was done. The app interface is clean and I didn't have login issues, but learning the withdrawal limit the hard way after I'd already played through everything left a sour taste.
Document verification went on forever
Put 520 australian dollars in on June 18th and managed to build it up to around 1850 over a couple weeks, mostly playing the slots in the afternoon when I'd get home from work. Had some decent runs, lost some too, you know how it goes. Anyway I went to cash out 680 australian dollars on July 2nd and they asked for my driver's license, which I sent straight away, but then three days later they said they needed a utility bill as well, so I uploaded that, then another week passed and suddenly they wanted my bank statement from the last three months. At this point I was starting to wonder if they were just stalling because I actually had a decent win, so I emailed support asking what the hold up was and got a generic message saying verification could take up to ten business days. Ten days later, nothing, so I emailed again and got the exact same reply word for word, which made me think nobody was even reading what I sent. The whole thing dragged on for nearly three weeks while my withdrawal just sat there, and in the meantime the bonus money I'd won off had basically disappeared from the account balance, so I'm not even sure what I was actually allowed to pull out anymore. Lost interest after that, haven't been back.
made an account in february with one…
made an account in february with one hundred and sixty euros, got the welcome bonus credited straight away which was nice, played some slots for a few days and managed to build it up to around two hundred and eighty euros. thought i was doing alright, you know. then when i tried to withdraw ninety euros to see if it actually worked, the whole thing just... stopped. kept getting errors on their app, support took like five days to reply and basically said i needed to play through some wagering thing again even though i'd already done it. lost motivation after that, ended up blowing the rest on spins just to get it over with. shame cause the first week felt genuine
Minimum deposit $5
Minimum deposit $5. Fast osko withdrawals. All the best games. what more could you ask for?
Very happy with games and service 5…
Very happy with games and service 5 stars ⭐️⭐️⭐️⭐️⭐️
Great casino and great games 🥳😦
Quick friendly customer service
Quick friendly customer service. Received withdrawal with the free bonus money on sign up. Good range of bonuses and games alike.
Loads of fun to be had
Has been loads of fun and great service. Entertainment all year round who complain.
Race96 is best by far 5stars out of 5…
Race96 is best by far 5stars out of 5 recommend to all safe secure
Great company for winning!!
Great gaming experience and good communication!! ⭐⭐⭐⭐⭐
Excellent good casino
Smooth and Reliable Experience
I’ve had a great experience with this casino. The site’s easy to use, withdrawals have come through smoothly with PayID, and the support team has been polite and quick to respond when I’ve had questions. I like that the games run without issues and the overall setup feels reliable. So far everything’s been transparent and consistent, which gives me confidence to keep playing here.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.