Banner for QuasarMD

QuasarMD Reviews 

114
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and long-lasting durability of the therapy devices, noting that these products help effectively reduce chronic body pain and significantly improve skin appearance. Consumers also deeply appreciate the responsive support team and the highly intuitive, user-friendly design of the equipment. Some reviewers were not happy with the delivery process, mentioning that shipping times took entirely too long or experienced frustrating transit delays. A few customers additionally noted ongoing difficulties with tracking packages, missing deliveries, or struggling to get prompt updates when their orders stalled.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items are well-made, durable, and feel like... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the manufacture,... See more

User experience

Consumers find user experience to be positive, highlighting that the device is easy to use, comfortable, and... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting mixed experiences regarding shipping... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting flawless support, top-notch... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received the mat and enjoy using it. Time will tell if I see results. My only issue at this point is better communication regarding shipping status. Status was at label created and was never updated... See more

Company replied

Rated 5 out of 5 stars

My Quasar Plus started to malfunction after a couple years of use. So, I sent it back to Quasar to repair. Somehow, the package got lost in their system. It took several weeks of emails to resolve.... See more

Company replied

Rated 5 out of 5 stars

I bought the QuadarMD full body red light & infrared therapy bag. It has been a game changer. After taking cancer medication for a year I have aesteo arthritis & joint pain. The QuesarMD bag along wi... See more

Rated 5 out of 5 stars

So far the bag is great. I am more thing than most, and it covers me, but larger people may have less direct contact without moving. I have already noticed a difference in skin tone and maybe a bit... See more

Company replied


Company details

  1. Medical Equipment Supplier
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. e-Commerce Service
  5. Health and Beauty Shop
  6. Skin Care Clinic

About QuasarMD

Written by the company

QuasarMD Banner

QuasarMD is a wellness technology brand focused on medical-grade light therapy designed for skin care, recovery, and daily comfort. Our FDA-cleared devices are built for safe, convenient at-home use—helping customers maintain consistent wellness routines with science-inspired technology.

We are committed to product quality, transparent service, and long-term customer satisfaction. Every purchase is backed by dedicated support and a 100-day return policy, so you can shop with confidence.

  • Medical-grade light therapy technology
  • FDA-cleared devices for safe home use
  • 100-day risk-free return policy
  • Trusted by customers worldwide

Visit Official Website

Face Mask

Therapy Mat

Therapy Mat

Therapy Bundle

View Collection

Tip: Tap the button above to explore products, support, and FAQs.

Shop With Confidence — Satisfaction Guaranteed

Free U.S. Shipping · Fast Dispatch · 100-Day Returns

Shipping & Returns

We are committed to providing a reliable and worry-free shopping experience. Most orders are processed and shipped within 1 business day, and a tracking number is provided once your order is dispatched. We offer free shipping within the United States, and delivery times may vary depending on the carrier and destination. We also ship worldwide to most international locations.

Your satisfaction is our priority. We provide a 100-day return policy with a full refund, even if the product has been opened or used. For quality-related issues, we cover the return shipping cost to ensure a smooth and hassle-free process. For other returns, customers are responsible for return shipping fees.

All orders are delivered through trusted carriers such as USPS, DHL, and FedEx to ensure safe and timely delivery.

View Shipping Policy

Track Your Order


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(114)

112 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using the product for about…

I have been using the product for about 6 months. I use it after a workout while I strecth/cool down and when I meditate. I have noticed I recover a little faster. It is easy to use, easy to store, and is something I will keep using as I focus on wellness.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Update

I was notified last week that the replacement blanket had been sent to the courier. I have yet to get any shipment number which indicates the blanket has actually been sent. Our blanket quit working over a month ago and it has taken that long for a replacement. Whatever the procedure is that Quasar uses to replaced. damaged. articles is absolutely terrible. I am still waiting for my replacement blanket.

UPDATE: My earlier review focused mostly on the shipping delays for my replacement blanket, not on the customer service itself. In fairness, the customer service team was consistently responsive and attentive to every issue I raised.

Although the overall process felt lengthy, they were actively working to resolve my concerns in the most expedited way possible—first by replacing the controllers, and ultimately by having me return the entire unit so they could send a full replacement. The time involved was really due to shipping the blanket and components back and forth, not a lack of support.

Customer service addressed each and every one of my emails promptly and professionally, and I appreciate how diligently they worked to make things right.

20 August 2026
Rated 5 out of 5 stars

I love my red light bed

I love my red light bed, I use it for pain and anti-aging for the entire body, combined with yoga I’ve noticed softer skin and less pain in my lower back. I love the relaxation side of this bed too. I can lay down and know I am doing productive work for my body !

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Quick results

Soon after we started using the blanket I noticed things like being able to walk down stairs with less pain.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Extraordinary service and quality

Extraordinary service and quality of items. I have purchased many different devices and they all exceed expectations in what they are designed to do. I have trusted QuasarMD with my skin health for years and highly recommend them and their products. Delivery is prompt and well packaged and customer service and support are flawless!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Huge fan of QuasarMD & its lights

I'm a huge fan of QuasarMD & its products! I bought its smaller handheld red light years ago now when I first heard of red light therapy & Quasar was the only red light device I found available to buy at a reasonable price. My older device from Quasar still works after about a decade! I now several other products from Quasar & use Quasar's larger handheld red light daily (bought in 2021.) I'm 61 and get compliments on my skin. I also have their blue light, which I find it helpful with treating my family's acne flare-ups and a red-light mat too which I bought most recently last December.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is top notch

Customer service is top notch. My questions about my Quasarmd red light therapy mat were answered promptly and completely. Information about red light therapy tends to be general in nature so personal help was appreciated.

I normally use the mat by laying on it for 20 minutes and then covering with it for 20 minutes so entire body is covered except head. I am still experimenting with which power level is best for me. I bought an inexpensive mat on Amazon before I purchased this mat. It gets warmer than this mat which indicates superior LEDs were used by Quasarmd. Using any power setting including the most powerful only gets mildly warm which is good, but that may be because I am laying on it for 20 minutes.

I have been using the mat for just over a month a find I am more relaxed and have a better sense of well-being. My original motivation to try red light therapy was to see if it will help with chronic tenseness in all my muscles - neck to feet. This may be happening but it is hard to tell at this point. I will continue to use the Quasarmd mat as I read that it takes time and consistency of use - at least 3 times a week.

I am satisfied with quality of manufacture. The mat comes with a long sturdy cord so can be used anywhere. Overall I am pleased with my purchase and can recommend this mat to others.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

I love my Quasar red light therapy bag and great customer service.

I have been using the Quasar Red Light Therapy Mat for a few months now. The 660 red light has helped to improve the tightness of my skin. The 850nm red lights penetrate deeper into the muscles and joints. I have chronic fatigue and fibromyalgia. I can see a difference in my inflammation and a general overall improvement in body pain. The mat feels good and relaxing to be inside of and can be very meditative. There are 5 different intensity levels for the lights. You can control having only the 850nm or only the 660nm on. It also has different flashing modes. 10Hz has 10 flashes per second to support body relaxation and meditative state. 40Hz has 40 flashes per second. Some research suggest this frequency supports mental focused and relaxed state. The H is a gradient mode so the lights slowly dim and brighten. It is supposed to mimic breathing rhythm. The mat unfortunately didn't come with a lot of information on what the different modes were for. The customer service is good and will answer any questions through email but do not answer questions over the phone. I also noticed the lights were out in a few rows on one of the mats I received. I contacted customer service. They were quick to replay. I will be sending back the mat I have to get a replacement. YAY. I am happy with my purchase and I think I will continue to see improvements with use. Thank you Quasar!!!

3 August 2026
Unprompted review
Rated 5 out of 5 stars

A great gift for a person with inflammation

This was the best gift I could have gotten my mom for Christmas! To start it was easy to order, their updates were prompt and we received the product well packaged and swiftly. When she started using it, it was so convenient that she could simply lie on top of it or lay down and put it over her. It’s helped with her inflammation a lot and has become even more vital in day to day things as she starts PT and it was something that her physical therapist was going to recommend she buy! Great service and a great product.

1 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look