Protest Sportswear Reviews 

I ordered a pair of flip flops (PRT BERGEN) and a cap.
The right flip flop broke after 2 weeks. So I wrote to support... and nothing, they didn't bother ever replying in more than a week. I wrote them again, still no reply.

I ordered a jacket for an upcoming holiday on the 18th of January. I leave tomorrow and no sign of it. I paid 230 euro not only for the item but for what the website ensures is quick delivery. (3-5 working days for Ireland) . So I have to ask why on earth I still don't have my package? Why do protest use one of if not the most disreputable and unreliable carrier in existence?
I have never had an experience like this. This order is useless to me now. . I have spent hours cooirnating with GLS their workers try their best with terrible resources etc. I cannot fathom why you would do business with this carrier when it reflects so negatively in Protest's reviews. This is beyond disappointing and so much of my time has been wasted on what is supposed to be a painfree and smooth process (online ordering an item well in advance). I also have read reviews that returning with this company is incredibly awkward and your customer service is under resourced so I look forward to never hearing them about this issue. GLS is so substandard I cannot fathom why Protest uses them when this is clearly not an isolated incident and the reviews reflect this.

Horrendous company. Clothes didn’t arrive. Had to go down the bank route. Avoid!

Horrific company that exploits their workers. Awful management.Please stay away from them and don't purchase their products.

Ordered an item online, payment taken. No confirmation email received. I contacted them via WhatsApp after 7 days to be simply told ‘we have received your order’. I contacted again via WhatsApp we requesting to know a delivery date to be told ‘it may get shipped today’. I asked for a refund with no response. I’m still waiting for communication, item or refund 13 days after placing. The service is shocking to say the least.

I am writing to file a complaint regarding the misleading return shipping cost information provided by Protest Sportswear.

I recently purchased an item from their website, and according to their terms and conditions, the return shipping was stated to cost approximately €4.95. However, upon researching available shipping services, I found that the actual return shipping cost from my location is more than €20, which is significantly higher than the amount indicated on their site.

Due to this discrepancy, I have been unable to proceed with the return of the product, as the actual shipping cost exceeds what was advertised and is unreasonably expensive.

I have contacted Protest Sportswear customer service to clarify the situation and requested either a prepaid return label or another solution, but I have yet to receive a response. I believe this situation constitutes misleading commercial practices under EU consumer protection laws, and I would appreciate your assistance in resolving this matter.

Horrible hiring practives they have a predatory approach to new candidates. horrible quality ski wear as well, zipper broke with one use and have send dozens of emails to customer service to be ignored.DO NOT BUY ANYTHING OR INTERVIEW WITH THIS COMPANY

On the second day of wear, my protest lullaby ski trousers tore on the inside seam. Very disappointing quality and customer service effectively ‘ghosted’ the conversation thread and stopped replying. Totally avoid this brand.

After purchasing a ski jacket from Protest in 2023, I have only been able to use it for 10 days of skiing before the main zip failed. I contacted customer service and as they only offer a 1 year warranty on their jackets, they're unable to offer any support and just recommended I take the jacket to a tailor. For a ski jacket zip to completely fail after only 10 days of use is completely unacceptable, which is made even worse by the complete lack of support from Protest!

The customer service is super. They respond very fast and correct, and gave a good solution for my problem.

I got for Christmas a Fanny Pack that in the website and their IG pictures looked super nice and Fluffly turns out the fabric is not at all as described and has holes in the fleece. I am never buying again from this brand and I would not reccomend it to anyone PROTEST Sportswear.

Had a stock issue during black friday weekend. I received the notification of this issue after the black friday sale was over. Had a quick response from customer service letting me know that I could adjust my purchase and would receive the same initial discount after the sale was over. The new atricle was also sent for delivery on the same day of my query.

Would shop again!

Placed order and received trousers within 3 working days. Based in UK.

Excellent company!

I’m impressed with the quality for the price. I would definitely purchase again!

Quick shipping.

Only the top half of the bikini set I ordered arrived. Took a while to get the other half. I then returned as it was too big, and reordered a smaller size. I still haven't had a refund for the return. Customer service doesn't seem to exist! No reply to the WhatsApp assist and the email is not much better.
I would not buy from here again! Avoid!!

I wish I had read the reviews before ordering with them. I ordered ski trousers on 25th August, and despite chasing I have not received anything. Their WhatsApp support did respond quickly, but they just keep saying the item is on its way.

It is concerning that there was no email confirmation of purchase, however they took my money immediately

It wouldn't take much to build a code into their ordering programme to send an email

APPALLING CUSTOMER SERVICE. Item arrived, wrong size. I was told to return it and that I could not exchange it. I did return it and found they had not refunded me. I have proof of postage. I have chased my refund up by email, whattsapp and phone calls. The whattsapp reply said they would get back to me and needed to ask someone else....no reply despite me chasing it. I spoke to one of their very smug team in the Netherlands last week who told me that there had been a problem with returns and they would forward my request for a refund to the UK office. They cannot give the UK number out apparently. When I said that I would appreciate some acknowledgement that this had been done so I did not need to keep chasing, she laughed and said that she would do it. When I asked if she had my contact details, she realised she did not and had to take them again. If there has been a problem with refunds, this should have been a priority for protest to sort out.
If I could give them a '0' rating here I would, they are useless and I really hope they sort out their team and customer service.

Items out of stock after confirming and paying for order. It was a bikini set but they still sent the other half of the order. They should have asked if I still wanted it. I was promised a refund initially for the missing stock which has not been received. I returned the second item at my own cost and again no sign of refunds and no further responses.

I have been shopping at Protest Uk for swimwear for nearly 20 years. As someone who is incredibly critical about the quality and durability of bikinis, they used to stand apart from other retailers on both of these points. I honestly have no idea what has happened to this company in the past year. I can’t speak for the quality and durability of their recent swimwear because I am not willing to part with my money for such horrendous designing and styles. I am a 39 year old women, who has a body she is proud to put into a swimsuit, but even I am unwilling to swim and relax on the beach with the constant risk of my private’s flashing to the general public. I have been buying the same size every year for nearly 20 years, and suddenly that size is unable to decently cover my body enough to avoid a criminal record for indecent exposure, not to mention how insanely uncomfortable this style is to be active in the water.

As you can imagine, this recent decline in product quality has resulted in multiple returns being made to Protest, but also emails after orders have been made, informing me that items are now sold out so refunds will be automatically processed. Weeks have passed with no sign of refunds and no responses whatsoever to my customer service enquiries. If it wasn’t for eventually getting a reply from Tamara in the Netherlands, asking for my bank details so she could refund me manually, I don’t think I would have ever received it(thank god for Tamara!) A refund that wasn’t due to a return remember, due to the company not realising they had run out of stock before accepting the order. Refunds from returns are even worse and again require constant reminders and emails before any money reappears.

I don’t know what’s happened to this company but I’m so sorry to say I cannot trust their service or products again in the future. Which is a shame because they were the only bikini’s I would ever consider buying. Avoid at all costs, or until they do some serious rethinking and improve their customer service & styling.

I ordered a blue and brown ski jacket and brown ski trousers which protest sold (linked) as matching each other. However, they didn‘t as the one brown colour was different from the other. This was not not be seen from the description of the two parts from the web site.
Upon reclamation customer support just stated „we delivered what you ordered“ and charged more than 10 Euro for sending the goods back from Germany to The Netherlands.
Very disappointing experience!