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Written by the company
16 Avenue Thiers, 06000, Nice, France
4.8
481 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Promocroisiere.com
Bonjour,
Merci beaucoup pour votre retour.
Nous sommes heureux de savoir qu’Adel a su vous accompagner dans votre projet de croisière.
N’hésitez pas à nous contacter pour toute demande.
Cordialement,
L’équipe PromoCroisière
Such a bad experience - will never use them again.
Counselor will first chase you everyday to sell the cruise . Once booked , they are so hard to reach for any clarification.
Then, making payment is so painful. They only give card payment - with links generated like it was done in 2005. Horrible experience
Reply from Promocroisiere.com
We're truly sorry to hear about your recent experience. We understand your frustration and appreciate you bringing these issues to our attention. Your feedback is valuable, and we are committed to improving our services.
Please reach out to our customer service team directly at clients@vacances-croisiere.com, and we'll do our best to address your concerns and assist you further.
Thank you for your patience and understanding.
Best regards,
Léa
Promovacances
No response whatsoever after many emails. Shame on you.
Perfect. My first trip organised with them and they explained me everything.
Only bad point, they “offered” 2 excursions in the negociation but I understood that it was included for everyone afterall.
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