Project Cloud Reviews 

2,199
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,238 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible comfort and wonderful quality of the footwear, noting that shoes fit nicely, look very stylish, and feel amazing from the very first wear. Many regular buyers also deeply appreciate the remarkably fast delivery service, very helpful customer support options, and completely seamless purchasing process online. Some people were dissatisfied with noticeable sizing inconsistencies, as a few buyers found the footwear either too large or too small for their feet. A few consumers also mentioned encountering frustrating delivery delays, missing orders, or experiencing unexpected difficulties when attempting to process online exchanges and returns.

What people talk about most

Product

Clients share positive opinions on product, highlighting that consumers find the footwear exceptionally... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the shoes are exceptionally... See more

Delivery service

Users describe positive interactions with delivery service, noting that orders were shipped immediately and... See more

Order

Reviewers highlight positive aspects of ordering multiple pairs, noting that the process is easy, deliveries... See more

Return policy

People report ambiguous experiences with return policy, as some reviewers describe the process as seamless,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shoes were great quality and very reasonably priced. The purchase and return processes were absolutely fantastic, super easy and free of ANY HASSLE. The only thing is - those shoes were made for t... See more

Company replied

Rated 4 out of 5 stars

I just got a pair, my friend got them for my birthday, she ordered the pair to small, so she returned for correct size I hope they fit, just seeing a few ppl had issues w sizing? But I love the shooe... See more

Company replied

Rated 5 out of 5 stars

The customer service is outstanding!! I had a pair of shoes arrive looking used- they immediately sent me a replacement pair! There’s not a lot Of companies that are willing to make something right!... See more

Company replied

Rated 5 out of 5 stars

I had not heard of Project Cloud before this purchase but decide to take a chance given the fair price and easy return policy. BUT, I did not have to return because they were very good quality, adorab... See more

Company replied



Company details

  1. Shoe Store
  2. also in
  3. Fashion Accessories Store

Written by the company

At Project Cloud, we create high-quality, stylish, and ultra-comfortable footwear designed for everyday wear. Our shoes feature premium materials, memory foam insoles, and ergonomic support, ensuring all-day comfort at an affordable price. With a strong presence on Amazon, Walmart, and our official store, we are committed to delivering exceptional craftsmanship and customer satisfaction. Whether you're looking for casual sneakers, cozy clogs, or versatile sandals, Project Cloud is your go-to brand for comfort without compromise.

Our Promise: Comfort, Quality, and Style in Every Step

Written by the company

Unmatched Comfort, Timeless Style – Step Into Project Cloud
At Project Cloud, we promise exceptional comfort, premium quality, and effortless style in every pair. Designed with memory foam insoles and superior craftsmanship, our shoes provide all-day support at an affordable price. Step into comfort today!

Our Guarantee: Comfort, Quality, and 100% Satisfaction

Love your shoes or your money back – guaranteed comfort in every step!

We stand by the quality and comfort of Project Cloud shoes. If you're not completely satisfied, we offer a hassle-free return or exchange. Experience the perfect blend of style, support, and durability—risk-free!

Contact info

Promotion box for Project Cloud

Step Into Comfort - Project Cloud

Experience all-day comfort with Project Cloud’s memory foam shoes!

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(2,199)

1,132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My new favorite shoe company

My new favorite shoe company! Even though some styles are just not my cup of tea, I’ve found that the comfort and styling are so good I’ve ordered a couple of pairs and intend to buy more.

26 October 2026
Rated 5 out of 5 stars

My purchase came nicely packaged

My purchase came nicely packaged. Unfortunately the shoes were a little snug on me. So I returned them. I love this style. And the quality.

26 October 2026
Project Cloud logo

Reply from Project Cloud

Hi Karyn, thank you so much for sharing your feedback! We're glad to hear you loved the style and quality, and we'd be happy to help you find the right fit next time.

— The Project Cloud Team

Rated 5 out of 5 stars

Slippers were wonderful

Slippers were wonderful, but sadly too large. The shipping and return policy made the process easy.

26 October 2026
Project Cloud logo

Reply from Project Cloud

Hi, thank you so much for the review! We're glad to hear our return and shipping policies made the process easy for you.

— The Project Cloud Team

Rated 5 out of 5 stars

My third pair, but not my last pair.

I purchased my third pair of Project Cloud sandals this fall, as I had just about walked out of my last pair. Unfortunately, the sole on my newest pair started coming undone and unwearable. I contacted Customer Service and they gave me two options - a refund or a new pair of sandals. I opted for a replacement pair, free of charge. That's why I'll be a fan of Project Cloud for the rest of my life. Plus, the sandals are affordable and extremely comfortable.

25 October 2026
Project Cloud logo

Reply from Project Cloud

Hi Scott, thank you so much for your loyalty and for sharing your story! We're so glad our team could take care of you quickly, and we appreciate being your go-to footwear.

— The Project Cloud Team

Rated 5 out of 5 stars

Great shoes

Love my shoes

26 October 2026
Project Cloud logo

Reply from Project Cloud

Hi Jonna, thank you so much for the love! We're thrilled to hear you're enjoying your new shoes.

— The Project Cloud Team

Rated 5 out of 5 stars

Recommend

Good selection, easy ordering and returns, and super fast shipping.

26 October 2026
Project Cloud logo

Reply from Project Cloud

Thank you for your feedback! We're glad to know you're happy with your purchase.

— The Project Cloud Team

Rated 1 out of 5 stars

The shoes don't fit..

The shoes don't fit..

26 October 2026
Project Cloud logo

Reply from Project Cloud

We're truly sorry about your experience. Please reach out to our customer service team for assistance with your case as soon as possible.

cs@projectcloudshoes.com
+1 888 915 9474

— The Project Cloud Team

Rated 5 out of 5 stars

So comfortable and cute

So comfortable and cute. Im a nurse and they are great!

25 October 2026
Project Cloud logo

Reply from Project Cloud

Thank you for your feedback! We're glad to know you're happy with your purchase.

— The Project Cloud Team

Rated 2 out of 5 stars

Original order not delivered to my…

Original order not delivered to my home. Sent back and then refunded. Ordered again (appreciated the discount code to ensure that I had the same price from my original order) and estimated delivery date has been pushed out or delayed without notification on issues.

25 October 2026
Project Cloud logo

Reply from Project Cloud

We are so sorry for the delay you've experienced with your order. If you need any further assistance, please feel free to reach out to our Customer Service team, and we will be happy to help you.

- The Project Cloud Team

Rated 5 out of 5 stars

The quality of the leather is very…

The quality of the leather is very good.
The e-service was excellent as well.

24 October 2026
Project Cloud logo

Reply from Project Cloud

Hello Christina,

Thank you for your lovely review! We are so glad to hear you love the leather quality and your experience with our e-service.

- The Project Cloud Team

Rated 1 out of 5 stars

My package never arrived and was sent…

My package never arrived and was sent back tk the sender

24 October 2026
Project Cloud logo

Reply from Project Cloud

Hi Adrian! We're truly sorry about your experience. Please reach out to our customer service team for assistance with your case as soon as possible.

cs@projectcloudshoes.com
+1 888 915 9474

— The Project Cloud Team

Rated 5 out of 5 stars

I love your shoes

I love your shoes! They are very comfortable and great prices!!

24 October 2026
Project Cloud logo

Reply from Project Cloud

Hi Jennifer! Thank you so much for your kind words! We are thrilled to hear you love our shoes and that you're happy with the comfort and prices. We truly appreciate your support!

— The Project Cloud Team

Rated 5 out of 5 stars

Customer Service is Amazing

Every time I have to interact with customer service they are very helpful and very accomodating. Sweet girls.

24 October 2026
Project Cloud logo

Reply from Project Cloud

Hi Debbie! Thank you so much for your kind words and for choosing us. We truly appreciate your support!

— The Project Cloud Team

Rated 5 out of 5 stars

Perfect

Perfect, I would buy them again. 100% recommended.

24 October 2026
Project Cloud logo

Reply from Project Cloud

Thank you for your feedback! We're glad to know you're happy with your purchase.

— The Project Cloud Team

Rated 5 out of 5 stars

Sooo comfortable!!

I love everything about Project Cloud!!

23 October 2026
Project Cloud logo

Reply from Project Cloud

Hi Tiffinee! Thank you so much for your kind words and for choosing us. We are so glad to hear you love everything about Project Cloud and find them so comfortable. We truly appreciate your support!

- The Project Cloud Team

Rated 5 out of 5 stars

Perfect

Perfect fitting and very comfortable! Plus stylish!

23 October 2026
Project Cloud logo

Reply from Project Cloud

Hi Linda! Thank you so much for your wonderful review and for sharing how much you love the fit and style!

- The Project Cloud Team

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