Caught fire after one year!
I purchased an HP printer from PrintAbout at the end of 2024. In February 2026, I encountered a problem with the printer. A sheet of paper got stuck. I removed the paper, but afterwards the printer stopped working. It even produced some smoke and was close to catching fire.
I requested warranty support, but I was told that the warranty is limited to one year for professional customers. However, I mainly use this printer for personal purposes and print fewer than 20 pages per month.
PrintAbout refused to honor the warranty or offer any commercial gesture.
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