Prescription Hope Reviews 

546
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and patient advocates for being exceptionally kind, knowledgeable, and supportive throughout every single step. People note that representatives always listen carefully, answer questions thoroughly, and ensure medications are delivered on time. Consumers frequently highlight how affordable their prescriptions become, which significantly eases daily financial stress. Some reviewers were not happy with occasional delays in receiving their initial medications or experienced disappointment when not qualifying for specific assistance programs. A few people also mentioned unexpected application fees or expressed frustration when coverage could not be secured.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff, describing them as consistently helpful,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing support staff as consistently helpful,... See more

Service

People report positive experiences with service, consistently praising the helpful, friendly, and... See more

Price

Consumers find price to be a great relief, highlighting that medications which were previously unaffordable... See more

User experience

Users describe overwhelmingly positive interactions with the user experience. Customers report that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not one rotten one in the bunch. Ive spoken to half a dozen different people each with their own personalities and all with the same culture towards customer service. You truly exemplify the essenc... See more

Company replied

Rated 5 out of 5 stars

Every prescription I have received from Prescription Hope is on time and saves me so much money. Any changes or new prescriptions are sent to me on time and quickly. This organization is truly amazi... See more

Company replied

Rated 5 out of 5 stars

Every advocate I've spoken to and has helped me, have been so kind, compassionate, understanding, and professional. They have also helped my son to be able to afford his very needed medications. I'... See more

Company replied

Rated 5 out of 5 stars

Customer service was great! Explained everything, asked me if I had any questions. Answered my questions. Let me know each step of the way with calling me. Promptly sent my prescription. And I receive... See more


Company details

  1. Patients Support Association
  2. Health Consultant

Written by the company

Prescription Hope offers affordable access to over 1,500 brand-name medications for just $70 a month each. Our patient assistance program navigators order, track, and manage prescription medication and refills for qualifying individuals. With no extra costs or fees, our advocates work with over 180 pharmaceutical manufacturers to ensure medication access year-round.


Contact info

4.9

Excellent

TrustScore 5 out of 5

546 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(546)

466 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with this company has…

My experience with this company has been such a relief. The fact that I receive my medicine on time makes me very happy I don't have to worry about a thing.
The customer service I speak to are very kind and professional. This company is such a blessing.

4 September 2026
Rated 5 out of 5 stars

Amazing service

Amazing service, it was clear the individual I spoke with cared about answering my questions and offering support . I greatly appreciated it!

3 September 2026

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