plnktn Reviews 

2,438
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've been using their Phytoplankton capsules for months and without a doubt it improved my sleep and overal energylevel throughout the day. And recently I've been in contact with their supportteam and... See more

Company replied

Rated 5 out of 5 stars

Great products! Love your Customer Service! Since i could not take a subscription living mostly abroad, plnktn. has been very kind to offer a discount. The only thing i would like to comment is tha... See more

Company replied

Rated 5 out of 5 stars

Really fantastic quality supplements and outstanding customer service. I had some delivery problems, but the team handled everything with so much care and made sure I got my order. They truly went the... See more

Company replied

Rated 5 out of 5 stars

The algae package was small enough to fit into my letterbox so I didn't have to wait at home for its delivery. I am very satisfied with the prompt service from plnktn, as the product arrived quickly a... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Written by the company

plnktn is een toonaangevend merk dat algen producten (supplementen) aanbiedt via hun eigen webshop. plnktn focust zich op hoogwaardige algen producten, welke zo lokaal mogelijk geproduceerd worden. De focus ligt hier op natuurlijke algen supplementen welke rijk zijn aan voedingsstoffen met geen- of zo min mogelijk toevoegingen. Hierin bieden zij consumenten verschillende producten om een gezond- en gevarieerd dieet aan te vullen. Het uiteindelijke doel? Het merk zijn wat door middel van de kracht van algen, mensen over de hele wereld in staat te brengen zich 'goed' te voelen. Met ieder persoon die de stap naar plnktn maakt zorgen we voor een gezonder mens en milieu.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(2,438)

603 reviews in the last 12 months

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Rated 5 out of 5 stars
plnktn logo

Reply from plnktn

Hi Anita,
Thank you for your review! Great to hear that your first delivery went well. We hope you’ll enjoy the products :)
Groetjes, Kyan

Rated 5 out of 5 stars

omega3 capsules from PLKTN

I use the omega3 capsules from PLKTN and i like them a lot. Not to big, no funny smells.. and the packaging it comes in looks good, as well as the jar i got.

The company is also very nice, really good with communications. They respond always friendly and quick.

25 May 2026
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Reply from plnktn

Hi Jesper,
Thank you so much for your kind review!
We're so happy to hear that you're enjoying our Omega-3 capsules and that you're pleased with the packaging as well.

It's also wonderful to hear your positive feedback about our customer service. We really do our best to make every interaction as friendly, personal, and helpful as possible, so it means a lot that you noticed :)

Thanks again for taking the time to share your experience!
Kind Regards, Julia

Rated 1 out of 5 stars

Impossible to stop your subscription

Impossible to stop your subscription. The reset password on their website doesn't work and they keep invoicing me.
Even after blocking invoices, I still recieve the product but now with fines instead.

14 June 2026
Unprompted review
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Reply from plnktn

Hi Steven, dank je wel voor je eerlijke review en voor het delen van je ervaring! Dat waarderen wij enorm. Wat super vervelend om te horen dat het stopzetten van je abonnement en de situatie rondom de betalingen voor zoveel frustratie hebben gezorgd. Dat is natuurlijk niet de ervaring die we je willen bieden!
Volgens ons systeem is er op 7 januari een abonnement gestart op de Omega-3 capsules en zijn de leveringen volgens het reguliere schema verzonden. Helaas is er daarna een situatie ontstaan waarbij de betaling van de laatste levering open bleef staan, waardoor er automatisch herinneringen zijn verstuurd en de factuur uiteindelijk bij ons incassobureau terecht is gekomen.
We vinden het daarnaast vervelend om te horen dat je problemen hebt ervaren met het inloggen op je account. Dat had natuurlijk niet extra lastig moeten zijn en we helpen hier normaal gesproken graag direct bij.
We denken altijd graag mee met onze klanten en bieden graag de mogelijkheid om ongewenste leveringen kosteloos te retourneren en helpen je altijd bij het heractiveren van je plnktn account :) We lossen dit graag goed met jou op, dus ik heb je hier ook nog een mailtje over gestuurd, zo komen we er samen zeker uit! ik kijk uit naar je reactie :) Groetjes, Babette

Rated 5 out of 5 stars

Top product

8 March 2026
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Reply from plnktn

Hi Lucien,
Leuk om te horen dat je zo tevreden bent. Bedankt voor je vertrouwen en dat je dit met ons deelt!
Groetjes, Kyan

Rated 5 out of 5 stars

Good products

Good products. Quick delivery. Totally recommend. The Omega 3 have no after taste.

16 November 2025
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Reply from plnktn

Hi Maria,
Thank you for your review. Great to hear you’re happy with the products, the quick delivery, and that the Omega 3 has no aftertaste. We appreciate you recommending us.
Groetjes, Kyan

Rated 5 out of 5 stars

Goede communicatie over de levering en…

Goede communicatie over de levering en datum levering is eenvoudig aan te passen.

6 October 2025
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Reply from plnktn

Hi Paula,
Bedankt voor je review, we waarderen het enorm. Fijn om te lezen dat je de communicatie en levering zo waardeert, top!
Groetjes, Kyan

Rated 5 out of 5 stars

Fantastic team

Really fantastic quality supplements and outstanding customer service. I had some delivery problems, but the team handled everything with so much care and made sure I got my order. They truly went the extra mile, and I’m very grateful for their support!

30 August 2025
Unprompted review
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Reply from plnktn

Hi, thanks for your lovely review! Great that you’re enjoying the supplements and that our support made a difference. Kind regards, Charlotte

Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service! I received a reply to my query regarding asthaxantine straightaway. I ordered the product in the afternoon and the next day I received it at home, packed with a lot of love!
Super happy!

31 July 2025
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Reply from plnktn

Thank you so much for your kind words, Sueli! Great to hear you’re happy with both the service and delivery. Enjoy the astaxanthine :) Best, Sascha

Rated 5 out of 5 stars

I got the product on time and it meet…

I got the product on time and it meet my expectations.
Presentation is really clear and the extra flyers also added extra value for me as a customer.
I would reccomend all of this.

18 March 2025
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Reply from plnktn

Hi Federico, Thanks so much for your kind words! Great to hear the product met your expectations and that the extra info added value for you. We really appreciate the recommendation! Best, Sascha

Rated 4 out of 5 stars

Everything ok - just could do with less packaging

The product was recommended by a doctor, and I think it's good. The delivery was fast, no problem at all.
What I would only suggest is if they can send less packaging material like carton and so, because I ordered quite a lot of pills, and they were packaged in smaller bags, plus there was some unnecessary carton in the box, which was unnecessarily big.
There is no other way than ordering online, so I think we have to make it as sustainable as possible...

12 March 2024
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Reply from plnktn

Dear Flavia, thank you for your review and great to hear you like the product. We strive to make our operations as sustainable as possible. Packaging of our products is one that I will reevaluate to make sure we use as little packaging as possible.

Again thank you for your feedback!

Pepijn

Rated 5 out of 5 stars

Efficient Delivery and Swift Service

The algae package was small enough to fit into my letterbox so I didn't have to wait at home for its delivery. I am very satisfied with the prompt service from plnktn, as the product arrived quickly after I placed my order.

7 February 2024
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Reply from plnktn

Hi Dominique, thanks for sharing! Glad to hear you experienced great service and that the home delivery went smoothly :) Enjoy the products! Regards, Iris

Rated 5 out of 5 stars

Great products!

Great products! Love your Customer Service! Since i could not take a subscription living mostly abroad, plnktn. has been very kind to offer a discount.
The only thing i would like to comment is that the international shipping is not so cheap and it's been 10 days since ordering and unfortunately the package has not arrived yet... so take shipping time in account when you order.
Update: the package had a missed delivery without notice on 4th of December, and only able to pick up from the post office 15th December, so that was a total of almost 1 month since ordering... (this was to Portugal)

22 November 2023
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Reply from plnktn

Hi Iris, thanks for your review! Great to hear that you love our products and customer service. For now you can unfortunately only subscribe if you live in Belgium, Germany or the Netherlands. Hopefully this will change in the future. I will send you an email if you have received the shipment. If you have any questions, feel free to send us and message 😁🌱 Gr. Iris

Rated 5 out of 5 stars

Great products and amazing customer service!

I've been using their Phytoplankton capsules for months and without a doubt it improved my sleep and overal energylevel throughout the day. And recently I've been in contact with their supportteam and I'm amazed at their level of support. Very kind people who are dedicated to happy customers!

18 October 2023
Unprompted review
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Reply from plnktn

Hi Jarco, thank your for your wonderful review! We appreciate it 😁 We are happy to hear that plankton helps with your sleep and overall energy levels. Regards, Iris

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