petraveller.com.au Reviews 

10
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TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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4.4

All reviews

(10)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

A couple of years have passed by…

A couple of years have passed since Petraveller relocated my older pug and french bulldog from Melbourne to Tokyo. They handled everything perfectly and the next thing I new my dogs were delivered to our door step and have been enjoying their Tokyo life since then. I am forever grateful.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

10/10 best experience with Pet Traveller!

Real reviewer here! Pet Traveller transported our 12 year old French Bulldog from Sydney to London. We were of course super anxious about this given his age and breed. Paul was so supportive and we couldn’t have done it without him. Jacky kept us up to date on the day and was super communicative. My husband and I are both very happy with the service Pet Traveller provided. We were kept updated throughout the process. We have come to the realisation that there is no way that we would have been able to move Henry without a company like PT managing the process. I'd be more than happy to use their services again, or recommend PT to anyone looking to relocate their pet.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

From the first contact and to the very…

From the first contact and to the very end of my pets long journey Petraveller were first class. Regular updates with photos and the most amazing and caring staff both in Australia and the UK. Cannot praise them enough

19 March 2026
Unprompted review
Rated 5 out of 5 stars

KIBA's Journey to Thailand

I want to write a big thank you to Paul and his team, travelling with your pet to another country is a stressful experience but not with Petraveller.

Paul and his team both here and Sam who went above and beyond to make my dog Kiba feel comfortable and relaxed for his journey.

At every step of the way you are kept informed on where your pet is and how they are going, by the time I cleared customs in Thailand and drove 800 metres to pet customs Kiba my dog was ready to go and cleared.

Can't that you enough team and if I could give you 10 stars I would.

Thank again.

David

15 January 2026
Unprompted review
Rated 5 out of 5 stars

10/10 in every step of the journey

We used Petraveller and were so impressed with their professionalism and honesty. From the first call to their lovely video of our pets getting on the plane from Australia to San Francisco was so reassuring, the staff at Petraveller were amazing and we would HIGHLY advise pet owners to use them!!!!!!!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Lyric’s journey

My best friend Summer moved to LA so I had Lyric her dog who I’ve known for 10 years living with me for 2 months until her journey to LA. Anna and Jacky were so amazing and beautiful with how they treated lyric but also keeping Summer and myself updated the whole trip . They all fell in love with lyric which just warmed our hearts . From start to finish could not fault anything. Would highly recommend. Thank you again ladies for making this so easy .

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Excellent communication throughout the entire process, cannot recommend them enough. Every worker I dealt was fantastic.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

An absolute best!!

I cannot recommend this company highly enough!! The whole thought of relocating across the globe with a pet is daunting at best however everyone in Petraveller made sure is smooth, stress free for both me and my cat and on the utmost level of professionalism and care. We were travelling from Sydney to Poland with transit in Doha.
The whole process from A to Z well organised and taken care of, absolutely ALL staff members I was interacting with amazing, professional, and with umost care for the whole process and well-being of my sweet Daisy. Highly ! Highly recommend !!
Thank you so much for all you do!

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Best Overseas Pet Travel

Being the over-protective doggy parents that we are, when moving from Melbourne to the UK last November, it was a case of nothing but the best for our adorable 4.5 year old KCC x Mini-Labradoodle. We had done our research on the best care provided for such a long stressful journey, and we chose no other than Petraveller; we would 100% totally recommend anyone wanting to relocate their pet overseas to use Petraveller. Paul was Alfie’s Pet Travel Manager from the outset in Melbourne with Jacky looking after the handover process to the airline. We were so lucky and grateful that we had chosen Petraveller for Alfie’s long journey; they were professional, attentive, provided very clear instructions regarding all stages of the journey, answered all our questions and made us feel confident that our boy was in good hands with them. They updated us with photos and videos throughout Alfie’s journey, and this was the case through to pickup at London Heathrow. Paul, Jacky, Sophia and the Team, we cannot thank you enough for keeping our boy cared for and safe - you are all truly amazing.

6 November 2024
Unprompted review

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