I now have four PomPom London bags, they’re amazing quality leather bags. They’re so well made and are perfect for everyday, going out, going on holiday, every occasion is covered with these bags. I h... See more
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Review summary
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Reviews shaping this summary
This is a brilliant company very reliable and very good quality products. I contacted the customer service Centre as i had put the wrong adress on the order and they sorted it out for me. I have 4 pom... See more
Company replied
Very well made leather bags. Well packaged and super speedy delivery. Many designs and accessories to choose from. Mix and match straps can make one bag look like three different ones! I have over ten... See more
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Been looking at pom pom londons bags for over a year , and saw the sale was on took a look and brought my 1st one , it arrived today which was a fast delivery. And the bag is beautiful 😍 It's trul... See more
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Company details
Written by the company
Pom Pom London was born in 2015 with the aim of delivering affordable, stylish and contemporary products. All our products are sourced and designed from the UK. We are passionate about creating fashion pieces that are unique and fun for all ages and our expanding range is a reflection of this. Whether you are looking for a warm hat or a useful bag we hope you find something appealing. Thank you for looking. Of course please do not hesitate to get in touch should you have any queries about anything! Pom Pom London Team x
Contact info
United Kingdom
- hello@pompomlondon.com
- pompomlondon.com
4.8
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Pom Pom London has excellent quality…
Pom Pom London has excellent quality leather bags in a multitude if colors and styles. Their customer service responds quickly with emailed questions. Highly recommend them as a company and their bags
4 August 2026
Unprompted review
Loving it
Beautiful, stylish, top quality and very practical. What more can you ask for!
20 August 2026
Unprompted review
Ordered the QE LINE PLUS and couldn’t…
Ordered the QE LINE PLUS and couldn’t be more impressed with the prompt service, the care in packing and quality of the product! ❤️❤️ Honestly endorse this company and I will continue to to order.
30 August 2026
Unprompted review
My shipping was super prompt and great…
My shipping was super prompt and great quality product! Will definitely buy again!
19 August 2026
Unprompted review
Mini orginal orange spice
Purchased two mini orginal bags in spiced orange for my granddaughters colour was amazing and the quality of the bags is fabulous Great selection of accessories will be buying more
4 September 2026
Unprompted review
Perfect First Order
Fast shipping, great style, and quality make Pom Pom London bags a perfect purchase. The summer sale came at the perfect time for gifting my daughter on her birthday too. Thanks PPL💗
16 August 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your lovely review! We’re delighted to hear you love the style and quality of your Pom Pom London bags, and that our Summer Sale came at just the right time for your daughter’s birthday gift! 🎁💕 We hope she absolutely loves her bag too. Thank you for choosing PPL! 💗
Pom Pom London Team x
Beautiful!
I have several Pom Pom London bags. All are high quality and beautiful leather. I will purchase again
10 April 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your lovely review! We’re delighted to hear you’re enjoying your collection of Pom Pom London bags and love the quality and beautiful leather. It’s wonderful to know you’ll be purchasing again — we truly appreciate your continued support! 💕
Pom Pom London Team x
Great bags and love the strap options
Great bags and love the strap options! Two straps one bag 3-4 looks … can’t lose. And the front pocket is perfect for phone, always beautiful soft leathers in all the styles. Can’t go wrong with Pom Pom bags!
7 September 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your fantastic review! We’re thrilled to hear you love the strap options and how one bag can create so many different looks! 💕 We’re also glad the front pocket is proving perfect for keeping your phone handy, and that you’re enjoying the beautiful, soft leather across our styles. We couldn’t agree more — you really can’t go wrong with a Pom Pom bag! 👜✨
Pom Pom London Team x
Perfection all round
The ordering was process was so easy and delivery was prompt. The bag was well packaged so as not to incur damaged. The bag is just perfection
16 August 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your lovely review! We’re delighted to hear you found the ordering process so easy and that your delivery was prompt. We’re also pleased your bag arrived safely and well packaged — and most importantly, that you think it’s just perfection! 💕✨
Pom Pom London Team x
Reply from Pom Pom London
Thank you so much for your lovely review! We’re delighted to hear you’re enjoying the quality, beautiful design and spaciousness of your bag. It’s wonderful to know you love it! 💕
Pom Pom London Team x
It’s been a pleasure to order from this…
It’s been a pleasure to order from this company, the bags are beautiful and well made. They arrive quickly!!
6 September 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your lovely review! We’re delighted to hear it’s been a pleasure ordering from Pom Pom London and that you’re enjoying our beautiful, well-made bags. It’s wonderful to know they’ve been arriving quickly too! 💕✨
Pom Pom London Team x
Love my new bag!
The size and quality is perfect. Ordering through the website was quick and easy. The parcel tracking and speed it arrived in Australia was wonderful and had me enjoying my new bag quicker than expected. My first Pom Pom bag, it won't be my last.
18 August 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your wonderful review! We’re delighted to hear the size and quality are perfect for you, and that you found ordering easy and enjoyed such a speedy delivery to Australia. 💕 It’s fantastic to know your first Pom Pom bag arrived sooner than expected and that you’re already looking forward to your next one! 👜✨
Pom Pom London Team x
Great product!
My shopping experience was simple and easy. My product was received in great quality in a timely manner. The only complaint I had was rhe shipping information. Their site said to follow it on Shop, but that never updated. I found information on the company website until it left the UK. After that the info wasn't so great. However, it did arrive and didnt take too long at all considering it came international. I am very pleased with the purse and would definately buy from here again.
28 August 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your detailed review! We’re delighted to hear you found the shopping experience simple and easy, and that you’re so pleased with the quality of your purse. 💕 We’re also glad your international delivery arrived in good time.
We’re sorry to hear the tracking information wasn’t as helpful as it could have been once your parcel left the UK. We really appreciate you highlighting this, as feedback like yours helps us improve the experience for our international customers. We’re thrilled to know you’d shop with us again! 👜✨
Pom Pom London Team x
Beautiful bag stitched and made to last
The bag and packaging came neat and tidy. The leather is soft and the color is beautiful. My only disappointment was that Pom Pom had a sale a week later and my bag and all the accessories were $20 less.
14 August 2026
Unprompted review
Reply from Pom Pom London
Thank you for your honest review. We’re delighted to hear your bag arrived neatly packaged and that you’re enjoying the soft leather and beautiful colour. 💕
We’re sorry for the disappointment of seeing the bag and accessories reduced just a week after your purchase. We completely understand how frustrating that can feel, and we really appreciate your understanding and support.
Pom Pom London Team x
Purses are well made and creative
Purses are well made and creative (I love all the different straps!). Pom Pom covered the shipping and duty. Took about two weeks to get to Vancouver, Canada. Easy to track with codes provided. Great company!
4 September 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your fantastic review! We’re delighted to hear you’re enjoying the quality of your Pom Pom bags and having fun with all the different strap options! 💕 It’s also great to know your order arrived safely in Vancouver, with easy tracking throughout the journey. We’re so pleased you had such a positive experience with us — thank you for your lovely feedback! 👜✨
Pom Pom London Team x
Fabulous product
Fabulous product. Small and compact but you can fit everything inside without issue.
The quality is of a high standard and the free straps give you the freedom to change the look of the bag effortlessly.
I had been toying with this bag for a while but when the sale dropped into my email it was a no brainer!
I would happily recommend Pom Pom for quality workmanship and easy to do business with, definitely 5* from me
Thank you Pom Pom 👍
1 September 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your fantastic 5-star review! We’re thrilled to hear you’re loving the compact yet spacious design, high-quality workmanship and the freedom our interchangeable straps give you to change the look so effortlessly. 💕 We’re so glad our sale helped make the decision a no-brainer too!
Thank you for recommending Pom Pom London and for your wonderful feedback. We really appreciate your support! 👜✨
Pom Pom London Team x
Love these products
Already had 3 PomPom bags but just bought another 2 in sale - fantastic product at the greatest price. Love the extra straps which make the bag look so good with different outfits. Highly recommend
2 September 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your fantastic review! We’re thrilled to hear you’ve added another two Pom Pom bags to your collection, especially at such a great sale price! 💕 We’re so glad you love the extra straps and how easily they let you create different looks to suit your outfits. Thank you for recommending Pom Pom London — we truly appreciate your continued support! 👜✨
Pom Pom London Team x
Overall I am extremely pleased and…
Overall I am extremely pleased and would definitely recommend Pom Pom London's products they are beautiful quality with lots of choice of styles and colours .Your order comes very well packed and prompt tracked shipping .I only reluctantly dropped 1 star due to a very glitchy online check out system during Bank Holiday sale weekend and no customer service available whatsoever to help resolve issues resulting in excessive P&P Charges and items getting shipped separately so not very environmentally friendly .Due to online glitches my one order was missing one of the "FREE" straps I have contacted customer service and provided evidence of my order so I am holding faith that they will resolve this issue and send out my missing strap ( watch this space ! ) .The only other thing I m disappointed in was my account seems to have been blocked from the Summer Sale ? Maybe because I bought a lot for myself & gifts for my Daughters & they may suspect I planned on re selling which isn't the case & one order isn t credited to my account but to my husband's email which has no account ? ( This is same glitchy order missing a strap ) But as I said at start I highly recommend Pom Pom London for quality , versatile and cost effective ❤️👌
29 August 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your detailed and honest review. We’re delighted to hear how pleased you are with the quality, variety, packaging and tracked delivery, and we really appreciate your recommendation. ❤️
We’re very sorry for the frustration you experienced with the checkout during our Bank Holiday sale, particularly with the additional P&P charges, separate shipments and the missing free strap. We completely understand how disappointing this must have been, and we appreciate you contacting our customer service team with the evidence so we can look into this for you.
We’re also sorry to hear about the issues with your account and Summer Sale access. We truly appreciate your patience and understanding while these matters are being looked into. Your feedback regarding the website and checkout experience is extremely valuable, and we’ll be sure to pass this on to the relevant team.
Thank you again for your continued support and for giving us the opportunity to put things right. We hope to leave you with an even better experience next time! 💕
Pom Pom London Team x
Pom Pom London is incredible!
Pom Pom London has the most incredible bags, I now have four, my latest edition being the bum bag in stone, so handy when on holiday and not wanting an over the shoulder strap mark! Still very roomy though😍
2 September 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your wonderful review! We’re thrilled to hear you now have four Pom Pom bags, and that your latest Stone Bum Bag is proving so handy for holidays! 😍 We love that you’re enjoying the roomy design while keeping things comfortable and avoiding those over-the-shoulder strap marks. 💕
Thank you for your continued support — we hope your Pom Pom collection keeps growing!
Pom Pom London Team x
Quality item
Ease of use of website, can clearly see what each item has to offer. Item quickly dispatched and delivered.
The quality of leather is super. I have purchased alternatives but was disappointed, hence returning back to buying PomPom.
Love the protection cotton bag it comes in and all of the straps.
19 August 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your wonderful review! We’re delighted to hear you find our website easy to use and that you appreciate being able to see all the details of each item. 💕 It’s fantastic to know you’re loving the super-soft leather, protective cotton dust bag and all the interchangeable straps.
We’re especially pleased to welcome you back to Pom Pom London after trying alternatives — it means so much to know you’ve returned to us! Thank you for your continued support. 👜✨
Pom Pom London Team x
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