Poczta Kwiatowa Reviews 

I'm using Poczta Kwiatowa for several years. I had always great experience. The delivery always on time and the gift and flowers are always high quality. It's easy for me when I can be there to celebrate birthday with my beloved.

Super obsluga

I can't give them a zero. I ordered flowers from this company on June 25 (US time), for delivery in Poland on June 27. They never contacted the recipient, and the flowers were never delivered to the recipient. I wrote to them regarding the status of my order, and I received no reply. It is now July 1, and I have not heard from this company regarding the order, and the recipient never received her flowers.

I've been using this company for years but can no longer recommend them. I ordered a Mother's Day bouquet for my mum in Poland. It was a surprise so I gave my own contact details. The flowers were never delivered but no one reached out to me to report any problems with the delivery. I filed a complaint and this was dismissed with zero apology. They're now disputing my chargeback claim with my bank. Completely unreliable - do not use!

Easy ordering, good price, delivery on time and flowers in good condition. All as it should be

Uzywam of 15 lat.

Possibly...the best florist that I have ever dealt with. I have used them for 4 years.

I would recommend them to anyone.

I’ve been using this website for years to send flowers and gifts to my grandparents in Poland and have never had any issues. Most recently however I sent my grandmother a potted flower and a chest of fruits. The fruits were all fine except the rotted pineapple and avocados. I emailed the company stating my issue with the order. They dismissed me with one sentence saying exactly this “dostawa nastapiła 22 maja.
Mamy 2 czerwca.
Nie możemy przyjąć reklamacji na świeżość po takim czasie...” which translates to not being able to help me at all. I don’t have daily contact with my grandmother in Poland, and there wasn’t even an apology at all. It’s overpriced to begin with but we gift these things out of love and respect to our family. I’m so embarrassed and extremely disappointed by this response. I will be utilizing other companies who value their customer more and offer better product.

ALL GOOD ! -----

I ordered a large flower bouquet for £60 for Mother’s Day, but what my mother received was incredibly disappointing — a small bouquet of dried-out, broken flowers that looked nothing like what I paid for.

I rarely leave reviews unless the service is truly shocking, but this experience was unacceptable. I’m grateful my mum sent me a photo, otherwise I would never have known how poor the quality actually was.

What was meant to be a beautiful and thoughtful gift for Mother’s Day turned into an embarrassing and upsetting experience. I felt awful for my mum and genuinely disappointed with the money I spent.

To make matters worse, the “special card” I paid extra for looked like a random piece of paper pulled from the driver’s pocket rather than a proper card. The whole experience felt careless, unprofessional, and nowhere near the standard advertised.

Flawless service, great fresh flowers

Szybko znalazłam taki bukiet jaki chciałam o dogodnej cenie. Proces opłacania kartą był bajecznie prosty.

Price quality is ok, delivery on time, information is available and all was ok as advertised

I ordered a large bouquet of red roses called “Krolowa Kier,” which was advertised as containing 25 roses, for my godmother’s 70th birthday. What was delivered was completely unacceptable—barely 10 roses at most. This wasn’t a minor discrepancy; it was blatantly false advertising.

I had my godmother send me a photo, and I was both embarrassed and extremely disappointed. The bouquet looked nothing like what I paid for, especially for such an important occasion.

When I contacted customer service, I was told to email the photo, which I did. The image clearly shows the size of the bouquet and the number of roses—it is obviously not 25. Despite this, I’ve been stuck going back and forth with them, now being asked to provide additional photos “from the top,” which feels like a ridiculous delay tactic rather than a genuine attempt to resolve the issue.

This experience feels like a complete ripoff. Ordering internationally already requires trust, and this company has completely failed to deliver on what was promised. I had no control over the situation being in the U.S. while my family is in Poland, which makes this even more frustrating.

Very highly disappointed. I would not recommend this service to anyone.

Thank you for the wonderful service. I was pleasantly impressed by the quality of the basket (exactly as shown on the website) and the speed of delivery — everything was on time. I’ve definitely found my go-to website for gifts and delivery in Poland. One love.
A special thank you to the courier who made the delivery. Next time, I’ll make sure to warn my very suspicious family in advance — no more surprises 😄
I would also love to see the website available in two languages, with an English version. It’s quite difficult to navigate when you don’t know the language. The same goes for confirmation emails and other communications. Thank you.

If I could give the experience minus stars I would - my experience been expensive, stressful and disappointing
I ordered flowers to be delivered today as an Easter gift - the recipient was told when she chased up the courier that he was too busy to deliver today and that tomorrow he had too many parcels - so it wouldn’t be till Tuesday !! Is this a joke !?!?! Fresh flowers on Tuesday ?!?!Completely unprofessional and rude ( should be sacked on the spot) - DHL obviously employ clowns in Poland to do deliveries and if this company was aware there are delivery issues with this DHL why do they continue to use them. There’s a Facebook post from the MD stating that they failed to make deliveries on significant dates,mothers day etc - I wish I had seen this before I ordered
Avoid and spend your money elsewhere