Strolleria Reviews 

62
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers had a great experience with this company. Customers frequently commend the quality of the products, often finding them to be exactly as described and highly recommendable. The customer service team consistently receives praise for being helpful, responsive, and effective in resolving issues. Many people also appreciate the fast and efficient shipping, with orders arriving quickly. However, some customers also noted issues with delivery and order accuracy. Several reviewers experienced significant delays, lost packages, or a lack of communication regarding shipping updates. Additionally, a few other people also felt that they received incorrect, damaged, or incomplete items, which sometimes required further intervention to resolve.

What people talk about most

Product

People report positive experiences with products, praising their quality and functionality, such as the Joolz... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the fast and prompt... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many expressing... See more

Customer service

Customers had positive experiences with customer service, often describing it as great, wonderful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super fast shipping. Overall booster seat is just what I wanted. Low profile and matches car interior perfectly. Downside. The cupholder falls off every en counter . This is very, very upsetting to m... See more

Rated 4 out of 5 stars

Easy website to shop and good products. The only reason why I’m giving it a 4 star it’s because when they ask for your email at the beginning for a discount on first purchase, it’s deceiving. It looks... See more

Rated 4 out of 5 stars

Update: After reaching out to Strolleria's customer service about the lost order, they are now sending me a replacement order. My experience with Kyleyn at Strolleria was great and I've changed my r... See more

Company replied


Company details

  1. Baby Store
  2. Children's Furniture Store

About Strolleria

Written by the company

Strolleria is a specialty baby gear retailer built to simplify one of the most overwhelming parts of parenting: choosing the right stroller, car seat, and travel essentials. Our mission is to replace confusion with clarity through expert guidance, detailed comparisons, and honest education.

We focus on premium, safety-driven brands and take the time to explain real-world differences—fit, functionality, longevity, and lifestyle use—so parents can make confident, informed decisions. Whether you’re comparing products online, reading our buying guides, or reaching out to our support team, our goal is to make the experience straightforward and pressure-free.

Strolleria combines deep product knowledge with fast, reliable fulfillment and responsive customer service. From first research to delivery at your doorstep, we’re here to support parents with clear answers and trusted recommendations.

We believe better information leads to better choices—and happier families.


Contact info

4.0

Great

TrustScore 4 out of 5

62 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(62)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely awful

Absolutely awful, I order a four passenger collapsible stroller, then I receive a two passenger stroller. Of course I need to return it. They charge me a 30% stocking fee because of their error. When I proceed to return the product, I can’t return it because the company has the website locked so again I have to reach out. Tell them to unlock the website because I received my item so I can kindly return it. And then I didn’t get a refund as I requested. They gave me a store credit for one. I will never order again from stroll Arena so why would I accept a gift card?

26 May 2026
Rated 5 out of 5 stars

great customer service

item shipped quickly, but was missing an accessory. the customer service rep, Ariel, was quick to respond and remedy and had the item sent directly from the manufacturer. she kept in touch throughout and was very friendly.

26 May 2026
Rated 5 out of 5 stars

The customer service was wonderful!

The customer service was wonderful. When I had made my purchase it the item was in stock but it must have become sold out right after. I reached out asking about the status of my order shipping and was given a quick response with a very helpful answer. I would highly recommend Strolleria!

15 May 2026
Rated 5 out of 5 stars

Love the Light-weight Easy to Use Stroller

I purchased this stroller because my daughter-in-law wanted one that was light-weight and one that would could be used as stroller and transition to a small bike as my granddaughter got older. The stroller has been a big hit! It is sturdy yet so light-weight!

13 May 2026
Rated 5 out of 5 stars

Speedy!

We were on vacation and needed new car seats ASAP. I have ordered from Strolleria before so I knew they shipped fast. New car seats made it two days before our drive home.

18 May 2026
Rated 5 out of 5 stars

The customer service is amazing

The customer service is amazing. I was questioning why my item was taking so long to ship - it was because of the manufacturer. However, when I submitted the email, I received a response within 24 hours which is unheard of with online companies. They were so helpful!

7 April 2026

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