Stack Reviews 

1,276
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 419 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the sturdy plastic crates, noting that they make packing, stacking, and moving much simpler and far more efficient compared to traditional cardboard boxes. People also appreciate the reliable delivery service and the seamless drop-off and pickup process handled by a helpful team. Some reviewers were not happy with communication issues, mentioning occasional delivery delays or a complete lack of updates before scheduled drop-offs. A few other people also felt that the bins could be cleaner upon arrival, as they occasionally encountered dirty or unwashed containers that required extra cleaning.

What people talk about most

Product

Customers had positive experiences with product, noting that the reusable bins are sturdy, spacious, and far... See more

Service

Consumers find service to be positive, highlighting seamless and well-organized drop-off and pick-up... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that bins and crates arrive clean... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the entire process from ordering... See more

Quality

Clients share positive opinions on quality, highlighting that the bins are sturdy, easy to stack, and far... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bins were clean and delivered on time. Jhari gave me a heads up when he was on the way to drop off which I really appreciated. The whole process was seamless and I feel good about not producing mo... See more

Rated 5 out of 5 stars

Super affordable and EASY in comparison to buying, building and storing cardboard boxes for moving! They’re strong, so even small kitchen appliances, stacks of dishes, glasses, heavy decor etc all sec... See more

Rated 5 out of 5 stars

These were the best decision I ever made! I have moved so many times and it drives me nuts getting boxes and putting them together, packing them, then it's too heavy and it rips, and then the smell... See more

Rated 5 out of 5 stars

This took a major headache off my recent move. The boxes were delivered to one location and picked up at another. The crates were sturdy and the dollies helped out immensely. I'll never move using car... See more


Company details

  1. Moving and Storage Service
  2. Container Service
  3. Container Supplier
  4. Professional Organizer

About Stack

Written by the company

Stack eliminates the need to move with cardboard boxes by renting recycled plastic bins and dollies to you for the duration of your move. Cardboard boxes are a hassle to put together and discard, frequently damaged in transit, and harmful for the environment as over 900M boxes are wasted each year on residential moves alone. Stack combats this with a streamlined solution that will make your moving experience much easier:

Door-to-Door Delivery & Pick-Up: Stack's local team will drop off plastic boxes and dollies at your current address and pick-up the same boxes from your new residence at the conclusion of the move.

Safe: Stack boxes are sturdy and don't collapse on themselves like cardboard. Stack bins help to keep your valuables safe. Hassle

Free: Stack boxes are pre-assembled, extremely durable, and stackable. Your time and energy are important to us.

Cost-Effective: Stack rents plastic boxes to customers for cheaper than what you would otherwise spend on cardboard & supplies, without all of the hassle.

Eco-Friendly: Every Stack bin is made from recycled plastic, re-used for every move, and eliminates the enormous waste created in the moving industry by the use of cardboard.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 3% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,276)

391 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service in Portland OR- highly recommend!

Portland, OR- I read a ton of reviews and am nervous to trust a new (possibly not local?) company with something so important. I booked 50 crates online; it arrived fast. The driver, Beau, was friendly and had great communication, working around my schedule. I needed even more crates, ordered online, and the next day Beau was back with 15 more. Nothing broke; it kept things safe without using a ton of wrapping, saved me from buying boxes, and was easy to roll stacks around my apartment instead of having to lift them. I got a text when it was time to return them; again, great communication from Beau. He was on time (again working around my busy schedule), grabbed them, and made things easy. I would highly recommend them again, and although moving is never fun, this was so easy and saved me money and time scrounging around for boxes, tape, and bubble wrap. My movers got things done super fast, and I credit some of that to how easy it was to stack and move these crates! Even more money saved!

7 September 2026
Unprompted review
Rated 5 out of 5 stars

These were the best decision I ever…

These were the best decision I ever made!
I have moved so many times and it drives me nuts getting boxes and putting them together, packing them, then it's too heavy and it rips, and then the smell of cardboard boxes is atrocious.
These made these super simple! The delivery guy dropped them off neatly stacked on rolling movers and I was able to easily move items around super simple.
I will never do boxes again if I can help it.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Worked amazingly well

Worked amazingly well. Put a bunch on the floor then packed til full, moved things to another box if they got too heavy. Simple to stack, roll. Delivered & picked up on time, super nice staff.

2 September 2026
Unprompted review
Rated 4 out of 5 stars

What a fantastic idea

What a fantastic idea. We rented 35 bins for our 2 br move for two weeks. Sooo much better than buying junky cardboard boxes. Two complaints - The company never gave us delivery or pickup windows and never called me back when I reached out to get a timeframe. Both times they just showed up and we weren’t home. We also paid for help with bringing them upstairs but the driver didn’t know that so my husband had to help. Other than that I highly recommend!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Super affordable and EASY…

Super affordable and EASY in comparison to buying, building and storing cardboard boxes for moving! They’re strong, so even small kitchen appliances, stacks of dishes, glasses, heavy decor etc all securely stored in the boxes easily! Came with labels for all the boxes which made it easy to organize and know which room each box’s contents belonged to. Drop off and pickup of the containers was communicated well and was incredibly convenient. Would 100000% recommend and use again!!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

The bins were clean and a great size

The bins were clean and delivered on time. Jhari gave me a heads up when he was on the way to drop off which I really appreciated. The whole process was seamless and I feel good about not producing more waste or having to hassle with traditional moving supplies. Highly recommend.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I loved moving with Stack

I loved moving with Stack! As a germaphobe I wasn’t sure about reusable crates but I actually found this process so much more sanitary than cardboard, esp during a hot and humid move in FL. The drop off and pick up process was also seamless & easy. Nothing was broken in my move & knowing I had to return the crates gave me incentive to settle in faster. Highly recommend!

29 August 2026
Unprompted review
Rated 1 out of 5 stars

Website has flat-out lies on it

Website has flat-out lies on it. They claim that if you need more boxes during your move to just shoot them a message and they'll deliver more. Lie. They just simply don't honor the most important service they claim. Additionally, they delivered my boxes 5 hours after the window I was given, yet expect me to be punctual to the second of when they get picked back up. Boxes fit a lot and stack well tho.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

A better way to move.

Boxes were delivered to and picked up from our doors on the exact days planned for. The boxes hold a lot but are still a manageable size. They were clean as a whistle. No cardboard waste. I would 100% recommend.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Stack is a great way to pack

I could not have been happier with Stack. The crates are great for packing and it's really a no muss, no fuss experience. No having to break down boxes, etc. The crates all fit on dollies they provide that make it easy. I think if you price out cost of boxes etc I don't think you're paying much of a premium at all. Communication about delivery, etc, and the guys who delivered to me were really good guys. I'd use them again in a heartbeat.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Everything was very easy!

Everything was very easy! From drop off to pick up, this experience was seamless. Really great alternative to traditional packing boxes. We were able to use and reuse throughout the moving process.

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Stack made my move much easier

Stack made my move much easier. The ordering process was straightforward, and the customer service was excellent and responsive. The bins were clean, spacious, and easy to use, which helped me manage the stress of the move. I’m very glad I found Stack and will definitely use them again. I highly recommend them to anyone else who’s planning a move.

20 August 2026
Unprompted review

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