Honest. I was refunded by them even though the damage was caused by a careless delivery driver who threw the parcel over the gate instead of ringing the bell!
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Well, everything was well structured which was great..my only complaint is the use of industry jargon...which we, as simple novices don't understand...qnd there is little value repeating the same in... See more
Great service and first class delivery
Exactement la bonne pièce et une livraison rapide
Company details
About Spareka
Written by the company
Chez Spareka, nous n'avons qu'une mission : permettre à chacun de prolonger la vie de ses appareils. Avec notre vaste catalogue de pièces détachées, nos tutoriels de réparation disponibles gratuitement sur YouTube et notre service de réparation à distance éligible au Bonus Réparation, nous mettons tout en œuvre pour que la réparation soit facile et abordable !
Nos valeurs
Nous croyons fermement en une consommation durable respectueuse de notre environnement. Pour ce faire, nous œuvrons tous les jours pour réduire les déchets électroniques en rendant la réparation accessible à tous. Engagés à 2000% dans cette mission, nous sommes fiers d'avoir reçu le soutien et les certifications marquant le sérieux et la portée de notre engagement.
Notre expertise et notre équipe
Spareka, c'est à la fois une équipe de passionnés localisée à Montreuil ainsi qu'un réseau de techniciens professionnels travaillant partout en France, tous dévoués à vous offrir le meilleur service. Nos clients sont au cœur de notre mission, et nous nous engageons à vous fournir un support de qualité, des conseils personnalisés et une expérience client exceptionnelle. Fiers de réparer 💪
Besoin d'aide ?
Contacter un réparateur en visio Trouver votre pièce détachée Tutoriels vidéos Youtube Outil de diagnostic Notre missionContact info
France
- spareka.fr
4.7
Excellent
62K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and first class delivery
14 August 2026
Unprompted review
Exactement la bonne pièce et une…
Exactement la bonne pièce et une livraison rapide
11 August 2026
Unprompted review
Awful experience, never again
They are incompetent and they make you pay for their incompetence.
I had a problem with my coffee machine. They initially told me the issue was due to the main card, which had to be replaced. They directed me to a main card that they were selling via their website. I ordered this card, and found out that it was not compatible with my machine. Of course, it was not possible to replace it. When I contacted them again they told me that they don't have the card compatible with a coffee machine. I was surprised to hear that they don't have a replacement for a coffee machine that is less than three years old! They are supposed to be an after-sales support company. Strangely, they then asked me to pay the costs of sending the card back to them. I wasted over ten days because of their incompetence and they shamelessly made me pay for something that was their fault.
Overall, I had a terrible experience. Spareka is an awful company that I would never rely on again, and would never recommend to a friend.
4 June 2026
Unprompted review
Reply from Spareka
Hello,
We sincerely apologize for the inconvenience you experienced when ordering your part.
Please email us at hello@spareka.com with your order number and a detailed description of your request. We will take the necessary steps upon receipt.
Thank you for your patience, and we apologize again for the inconvenience.
Sincerely,
Spareka Customer Service
Impeccable!
29 April 2026
Unprompted review
Top.....Merci
24 January 2026
Unprompted review
Honest
Honest. I was refunded by them even though the damage was caused by a careless delivery driver who threw the parcel over the gate instead of ringing the bell!
26 December 2025
Unprompted review
Reparation reussie ☺️
20 December 2025
Unprompted review
parfait !!!
20 November 2025
Unprompted review
Parfait...
10 November 2025
Unprompted review
Perfect service
31 October 2025
Unprompted review
Dish washer seal review
The seal matched the broken seal and was easily installed and fixed the leaking problem
6 October 2025
Unprompted review
Rapide efficace et accessible
Rapide efficace et accessible
Au top 👌🏽
5 September 2025
Unprompted review
La poste took a long time to get this…
La poste took a long time to get this spare part to me, however, when it did arrive, with great help from a YouTube video, it was straight forward to install and now my bread machine works perfectly again!
24 August 2025
Unprompted review
No part received after 40 days - no answer
I Ordered a spare piece for my dishwashers on 18/05/2025. 40 days later, I didn't receive the part, nobody answer the mailings I sent. I've asked for a reimbursement but still waitng for an answer.I stay since then without dishwashers. Very very poor customer service.
28 June 2025
Unprompted review
Reply from Spareka
Bonjour,
Nous vous présentons nos sincères excuses pour le retard de livraison de votre commande.
Un email vous a été envoyé pour confirmer le remboursement de votre commande.
Cordialement,
L’équipe SPAREKA.
Impossible de se connecter :There has…
Impossible de se connecter :There has been an error processing your request
Exception printing is disabled by default for security reasons.
Error log record number: 997963169426
Commande payé et non livré depuis un mois.
20 May 2025
Unprompted review
Reply from Spareka
Bonjour,
Nous sommes désolés pour la gêne rencontrée lors de votre connexion et le retard de livraison.
Pour vérifier l’état de votre commande et vous assister au mieux, nous vous invitons à contacter notre service client au 09 75 18 18 81.
Nous restons à votre disposition pour toute aide complémentaire.
Cordialement,
Fitahiana de l’équipe Spareka
Washing machine repaired
Part received 2 days after my order
Completly conform to my expextations. My washing machine is working again. Thank you Saperake.
Piece reçue en un temps record. Et conforme à mes attentes. Ma machine à laver fonctionne de nouveau c'est super.
Merci Spareka
22 March 2025
Unprompted review
Good communication
Good communication. Product was delayed but the communication was good and the product was in great condition.
25 January 2025
Large catalogue with clear…
Large catalogue with clear compatibility indication. Easy to find the right part. Fast delivery.
11 January 2025
Unprompted review
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