Skills Certified Australia Reviews 

3,086
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the smooth and straightforward process, making their journey to certification easy and stress-free. The staff are frequently praised for their professionalism, helpful guidance, and ability to explain each step clearly, ensuring a positive user experience from start to finish. People felt well-supported throughout. The exceptional customer service and quick response times also stand out, with many appreciating the constant support and availability of the team. Reviewers often mention that the staff went above and beyond, providing all necessary information and motivation to successfully complete their qualifications. This dedication made the entire process manageable and efficient for many.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Users describe positive interactions with the user experience, with many reviewers highlighting that the... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the helpfulness and support... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, supportive, and... See more

Response time

People report positive experiences with response times, with many customers highlighting the promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Skills Certified made the entire process incredibly smooth for us from start to finish. Niamh guided us step by step, answered every question we had, and made sure we were on the right path from the v... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Skills Certified Australia. They helped me complete my course smoothly and supported me throughout the entire process. Toni was amazing — very professional, patient,... See more

Company replied

Rated 5 out of 5 stars

Skill certified is a great company to deal with. Whole team is very professional and friendly especially the boss (Hassan Abdullah) 10/10 for him. I dealt with Dennielle. In starting it was very over... See more

Company replied

Rated 5 out of 5 stars

Danielle did an outstanding job throughout the whole process. I don’t think she ever took more than an hour to reply to any email we sent regarding the process, which is quite impressive. Everythi... See more

Company replied


Company details

  1. #1 of 9 best companies in Educational Institution
  2. #2 of 7 best companies in Association or Organization

About Skills Certified Australia

Written by the company

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4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(3,086)

130 reviews in the last 12 months

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Rated 5 out of 5 stars

Supportive and helpful RPL process

Trevor has now successfully completed his RPL application for the Certificate III in Painting and Decorating, and we are very grateful for the support provided throughout the process.

A special thank you to Shelbie and Dannielle for their guidance, patience and communication along the way. They helped us understand what evidence was required and supported us through each step until the application was finalised.

With Trevor’s qualification now completed, we look forward to continuing to build our business and focusing more on specialised home renovation painting services, including spray painting kitchen cupboards, rainwater tanks and rooftops.

Thank you again to Skills Certified Australia for helping Trevor achieve this qualification.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Slower learners?

I gather Skills Certified is a very slow-learning company, so let me try to help you along.
I keep replying “STOP” to your SMS marketing, exactly as your own messages instruct, yet you somehow never manage to unsubscribe me. Impressive work for a business that claims to be “skills” certified.

On a serious note, this is a clear breach of my privacy and I require you to STOP sending me marketing messages immediately.
If you continue to ignore my requests, I will refer this matter to the Australian Communications and Media Authority for enforcement action.
Thanks (though I’m not sure what for at this point).

18 June 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Hi Derek,

We have checked our records and can confirm that we did not receive a "STOP" reply to any of our marketing SMS messages.

Thank you for providing the additional information. We have now removed you from all future marketing communications.

Kind regards,
Skills Certified

Rated 5 out of 5 stars

Stephen was absolutely fantastic…

I recently completed the Waterproofing Fundamentals – Job Ready course and successfully received my Certificate of Completion. The training was extremely well structured, covering sheet waterproofing, liquid systems, and compliance in a clear and practical way.

Stephen was an outstanding trainer throughout the course. He was very professional, patient, and supportive, and explained every topic in a simple and easy-to-understand manner. The learning environment was very friendly and encouraging, which made the whole experience enjoyable and stress-free.

I feel much more confident and job-ready after completing this program. It was a great learning experience, and I truly appreciate the effort and quality of the training provided.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Honestly

Honestly, what exactly are you doing that’s so special? You keep saying you’re “helping people”, but unless you’ve actually got real industry experience, what makes your service different from anyone else charging ridiculous money for a qualification?

Your advertising makes it sound like you’ll help skilled workers get recognised in Australia, but the reality is completely different. I already have overseas experience, but apparently that means nothing unless I’ve got “Australian experience”. Then you tell people they need to work here for another 3 years first.

If I have to work in Australia for 3 years anyway, build up local experience, complete the book, and meet all the requirements myself — then what exactly am I paying you for? By that stage, I can apply on my own without handing over $10,000.

Feels misleading and honestly just a money-making scheme rather than genuine support for skilled workers.

21 May 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Hi Tim,

We’re not sure who you have spoken to previously, but it was not us here at Skills Certified, as we do not have any qualifications or services that cost anywhere near that amount.

Please also note that experience requirements are set by industry regulators and assessment bodies, and these requirements differ depending on the industry and qualification being sought.

We would be happy to take a look at your situation properly and provide accurate advice based on your individual experience and industry.

Please feel free email us at info@skillscertified.com.au with your current credentials and resume.

We would also need to know which qualification and industry you are seeking recognition in so we can advise you on the specific requirements for that particular industry.

Kind regards,
Skills Certified

Rated 5 out of 5 stars

Certified Australia are truly a…

Certified Australia are truly a professional and efficient team
There staff were very knowledgeable and helpful of achieving my cert IV building certificate in under 3 weeks of application submission
Mustafa had his foot on the pedal the moment I submitted and was extremely helpful throughout the application timeframe
His understanding of the process is second to none..!!
Thanks to all at certify Australia

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Helpful and knowledgeable staff! Starting with Shelby and all her answers to my questions. Also Danielle, and her assistance with compiling documents.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Shelbie is very professional and…

Shelbie is very professional and helpful all the time! Patient to answer questions and provide help when I needed! Would like to consider to work with them next if I need more certifications to be certified!

12 May 2026
Unprompted review
Rated 4 out of 5 stars

Is to invest

Help people and their business

18 April 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Hi there, thank you for taking the time to leave a review. We appreciate your feedback and are happy to have been able to guide you through the RPL process enabling you to achieve your qualification. We hope you go on to reach new heights in your career as a result.

Rated 5 out of 5 stars

Massive shout out to Emilia she was…

Massive shout out to Emilia she was great from start to finish made everything super easy!
Also massive thanks to Shelbie who got the ball rolling very quickly, Very professional!

20 March 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

We're delighted to hear of your positive experience with Skills Certified Australia! We pride ourselves on supporting our clients throughout their RPL application and are pleased to see you obtain your nationally recognised qualification. Thank you for leaving a great review too!

Rated 5 out of 5 stars

100% recommend

100% recommend.
Easy to deal with. Very convenient for me. Great communication from Shelbie Heron as she kept me updated throughout the whole process. Thanks again.

12 January 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Hi Shan, great to hear of your excellent experience with Skills Certified Australia. Hopefully you go on to achieve the goals you have set out for yourself in your career. We also value and appreciate your kind words, thank you

Rated 5 out of 5 stars

From start to finish fantastic!

From start to finish, probably the best support I've ever experienced. Thank you Sam and Danielle !! Your support was outstanding.

13 April 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Thank you for your review, Elizabeth. We are glad that we have been able to assist you in obtaining a nationally recognised qualification through the RPL process. We wish you all the best in the next steps in your career.

Rated 5 out of 5 stars

I was amazed at how streamlined and…

I was amazed at how streamlined and straightforward the process was. From the initial assessment to receiving my certification, everything was handled efficiently

10 March 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Hi Florence, thank you for taking the time to leave a review. We appreciate your feedback and are happy to have been able to guide you through the RPL process enabling you to achieve your qualification. We hope you go on to reach new heights in your career as a result

Rated 5 out of 5 stars

Precise and helpful service

Precise and helpful service

23 March 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

We're delighted to hear of your positive experience with Skills Certified Australia! We pride ourselves on supporting our clients throughout their RPL application and are pleased to see you obtain your nationally recognised qualification. Thank you for leaving a great review too!

Rated 5 out of 5 stars

Great experience Niamh was great

Great experience with skills certified. I was dealing with Niamh Mannix and she was brilliant throughout. From emails to phone calls she was always ready to help, give information and explain what I needed to do. Would highly recommend Niamh

19 March 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Thank you for your review! We are glad that we have been able to assist you in obtaining a nationally recognised qualification through the RPL process. We wish you all the best in the next steps in your career.

Rated 5 out of 5 stars

Angela | Excellent Service

Angela was the great, regularly reached out to check if we needed any assistance.
Would highly recommend Skills Certified Aus !!!

1 January 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Hi , thank you for taking the time to leave a review. We appreciate your feedback and are happy to have been able to guide you through the RPL process enabling you to achieve your qualification. We hope you go on to reach new heights in your career as a result

Rated 5 out of 5 stars

They are very helpful in each details…

They are very helpful in each details that you needed in the process, Especially Ms. Angela Calliku of Skill certified australia. She reviewed and evaluate my documents and evidence and then follow me up for any missing details and evidences that is important to get a successful outcome.

5 March 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

We're delighted to hear of your positive experience with Skills Certified Australia! We pride ourselves on supporting our clients throughout their RPL application and are pleased to see you obtain your nationally recognised qualification. Thank you for leaving a great review too!

Rated 5 out of 5 stars

Very pleasant and clear communication…

Very pleasant and clear communication from the very beginning. Every question was attended quick and most of the process I felt at ease.

Thank you Skills Certified Team and Especially Niamh

4 March 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Hi Sebastian, great to hear of your excellent experience with Skills Certified Australia. Hopefully you go on to achieve the goals you have set out for yourself in your career. We also value and appreciate your kind words, thank you

Rated 5 out of 5 stars

CHAMPIONS

Angela and Nicholas are absolute legends! Highly recommend to anyone looking

29 December 2025
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

We're delighted to hear of your positive experience with Skills Certified Australia! We pride ourselves on supporting our clients throughout their RPL application and are pleased to see you obtain your nationally recognised qualification. Thank you for leaving a great review too!

Rated 5 out of 5 stars

Skills certified experience

Skills certified were very helpful for getting my carpentry qualification, my case manager Danielle Douwaihi was very prompt answering emails which made the process overall quick and simple. They’re a good option for getting you qualification

27 February 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Hi Riley , thank you for taking the time to leave a review. We appreciate your feedback and are happy to have been able to guide you through the RPL process enabling you to achieve your qualification. We hope you go on to reach new heights in your career as a result

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