Skechers Reviews 

20,292
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Like walking on clouds I’ve been buying Skechers for years because I find their shoes incredibly comfortable and good for my feet. Recently, I bought a pair of Skechers Slip-ins and they mig... See more

Rated 5 out of 5 stars

I went into Skechers in Bideford and a young lady called Paula was very helpful and went out of her way to assist me. She was so convincing l landed up buying 3 pairs of shoes and some socks

Rated 5 out of 5 stars

I went to the Cotswolds outlet to be met with an amazing variety of footwear. Molly, helped me to find a pair that fitted my old feet perfectly, with patience, efficiency and knowledge. She made the e... See more

Rated 5 out of 5 stars

I have visited the Skechers Stratford store before, but I visited again this week and the service I received was exceptional. The sales assistant who helped me, Nicole, was kind, friendly, profes... See more

Company details

  1. Shoe Store

About Skechers

Written by the company

Nordens största utbud av Skechers
På Skechers.se hittar du det största utbudet av Skechers i hela Skandinavien

Fri frakt och retur
Bli medlem i Skechers Plus och få fri frakt och retur.

Skechers Plus medlemsförmåner
Få följande förmåner när du registrerar dig till Skechers Plus:
  • Fri frakt och retur
  • Få en födelsedagspresent på din födelsedag
  • Särskilda inbjudningar till VIP-evenemang
  • Få först besked om spännande nyheter

Gå med i Skechers Plus här

Gå till Skechers.se


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(20,292)

5,064 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have always bought sketchers

I have always bought sketchers, and I love the shoes, but some how size 39 for woman some are super big, like this time and some are ok. I have home 2 shoes! Already that they are 39 but too big.

20 February 2026
Skechers logo

Reply from Skechers

Thanks for your review — and sorry to hear the sizing has been inconsistent for you.

Even within the same brand, fit can vary between different models (last/shape, materials, and whether the style runs roomy or more snug), so two women’s EU 39 can feel quite different.

Rated 5 out of 5 stars

Samantha was Amazing

Samantha was Amazing. I just love her bubbly personality and she's so wise about what she's doing. Will definitely be back. I love the Skechers location. Everyone there is so knowledgeable and kind.💖

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Great Customer Service! I ordered the step in booties for my Sister in Law. Sent them to an address with 2 lines correct, name and street address, but wrong town in NJ instead of MA. They were delivered...but not sure to whom. I called Skechers to see if anyone had returned them or contacted Skechers, but answer no. The rep I was talking to, saw that I had ordered another pair, to go to the correct address with the same 2 first lines, AND SHE GAVE ME CREDIT FOR THE WRONGLY ADDRESSED PAIR! I was shocked and happy. It really shows they care about their customers. I have bought many slips-ins that I love. Will order more.

3 March 2026
Unprompted review
Rated 3 out of 5 stars

My honest take after casual use

Honestly? it’s not bad like comfy enough for running errands or hanging out but, after a few months, it started showing wear faster than I expected. I thought it’d last longer for the price, fine for casual use but I wouldn’t but again. 😏

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Rusty buckles on 90$ slip-on Skechers…

I bought a pair of 90$ slip-on skechers and all the buckles on the straps have rusted out in less than 3 months.

Is Skechers now selling shitty Chinese products at bloated western prices?
Sure seems that way. I was told it was normal wear and tear.

Save your money, buy the same cheap Asian shoes at the cheap asian price, and get the same shitty quality as Skechers

14 February 2026
Unprompted review
Skechers logo

Reply from Skechers

Hello Lise,

Thank you for your review.

It appears that this feedback was posted on the Swedish Skechers Trustpilot page by mistake rather than the Canadian one.

We kindly recommend removing or moving the review to the correct Canadian Trustpilot page so it can be seen and handled by the appropriate customer service team.

Thank you for your understanding.

Rated 5 out of 5 stars

The best customer service.

I visited the Nottingham store situated within the Victoria Centre shopping mall on Sunday 22nd February 2026. On my last visit (approx 2yrs ago) I purchased two pairs of very comfortable footwear and received some very helpful and attentive service from Kim I think it was? Whilst I am generally in good health I do have some specific issues with my left foot and ankle, to start with I have a large bunion which forces the other toes over making my left foot to be much wider than the right. I also wear orthotics and my posterior tibialis tendon (which stops the foot from collapsing in on itself) is ruptured, so now I use an ankle brace for support. On top of that I also have Parkinson's Disease!
Back to the 22nd. Accompanied by my wife we entered the store and browsed for a short while before being approached by Natalie to see if we required any assistance. From that moment right up to our exit nothing was too much trouble for her. Having stated my long list requirements she dutifully went into the stockroom and returned with boxes piled high in her arms. This she did several times, also whilst attending to other customers. Never for a moment though did we feel neglected, nor at any time did we detect a waning of her energy and enthusiasm. She was simply fantastic, even smiling at my meaningless mutterings. 2 pairs purchased and two very happy shoppers walked out of the door thatafternoon. So thank you very much Natalie, your service was exemplary and you are a credit to yourself, your employers and the human race. John

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Returns are a nightmare

I purchased a pair of shoes as a gift, and when they didn’t fit, I returned them promptly in the same condition I received them and requested a refund to my original form of payment. Instead, I was told there was an issue processing the refund and was sent back and forth between Skechers and my bank multiple times.

Rather than resolving the problem, customer service eventually issued an e-gift card without my consent, which was not what I asked for. I’ve wasted a significant amount of time trying to correct this situation.

Because of this experience, I will no longer purchase from Skechers online. The process was frustrating, time-consuming, and not trustworthy when it came to handling a simple return and refund.

6 February 2026
Unprompted review
Skechers logo

Reply from Skechers

Hi Rocio,

Thank you for your review, and we’re very sorry to hear about your experience.

Please note that this is the Trustpilot page for Skechers Sweden (Skechers.se). Based on the information available, it does not appear that the purchase was made through the Swedish webshop, and we are therefore unable to access or review your case from here.

We kindly recommend that you post your review on the Trustpilot page for the country where the purchase was made, or contact the relevant local customer service team directly so they can look into the matter properly.

Rated 1 out of 5 stars

Avoid this company

I ordered three pairs of shoes but only two arrived. I've contacted the company SEVEN times but they don't ever bother to reply. I consider this to be fraud as they've conned me out of my money.

15 January 2026
Unprompted review
Skechers logo

Reply from Skechers

Hi Debbie,
Thank you for updating your information to us.

After checking the details you’ve provided, we can see that this order was not placed with us at Skechers.se in Sweden, and therefore doesn’t come from our webshop.

To make sure you get the right help (and that the correct company is responsible for your missing shoes), we kindly ask you to move your review to the Trustpilot page belonging to the webshop you actually ordered from.

Rated 5 out of 5 stars

A satisfied customer.

I visited the Westfield (Stratford) branch of Skechers today looking for gents sandals and trainers. I was keen on the slip-in variety. I was politely greeted by Adam and after explaining what I was after, he showed me the various types and styles available. Having tried the appropriate sizes in both trainers and sandals I chose a pair of each and, after payment, I left the store. Adam was a very polite and helpful member of staff and I had an opportunity to thank him. Professional service. Well done.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Womens Keepsakes 2.0 Home Sweet Home Boots Black

Lovely warm boots .. walked miles in them and comfy from day 1 ..
Bought from M&M direct ..next day delivery ,( after I ordered off Amazon and it was cancelled on delivery date so needed them quickly for holiday .)
Love they have a zip , and easy to get on and off .. decent grip on slippy cobbles , look good with jeans or leggings/jeggings ..well worth £50;..
Worn for a month before reviewing

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Still not received my shoes!

Still not received my shoes!

29 December 2025
Skechers logo

Reply from Skechers

Thank you for taking the time to leave a review.

We of course apologise for the delay that occurred during the delivery of your order.

We hope you are happy with your Skechers now that the package has arrived.

If you ever need our help again in the future, you are always very welcome to contact our customer service.

Rated 2 out of 5 stars

NOT WATERTIGHT

I purchased a pair of SKECHERS Womens Keepsakes 2.0 Morning Walks Boots, in April 2025, did not wear them until recently when the snow came down. the boots are warm and easy to walk in. But, the right boots did let in water, after just walking in the snow once. I am unable to post a review on the company site I purchased the boots from because it is too late. Hopefully it will appear on this site, just so anyone considering a purchase of these boots, will be aware, they are not water resistant
To note, I have received a request from Sketchers for more information in regards to my review. Unsure of what they require, or even how to reply direct to Sketchers. I think the review is clear, one boot let in water when put to the test.

9 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look