Ordering my Skargards hot tub was an enjoyable and easy task. The web site gives you all the information you need and the build your own feature works well. I live in a remote area but the delivery wa... See more
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In accordance with Swedish culture, all Skargards hot tubs are equipped with a stove that heats the water exclusively with wood. No electrics, no distractions, just the sound of the logs crackling and a smell reminiscent of childhood campfires.
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Great service and direct contact with Skargards. Verry fast delivery. We received our Royal 220 three weeks ago and have been enjoying it since. A happy customer, Olivier
Reply from Skargards Hot Tubs
We ordered a Hot Tub from Skargards. They went to great lengths to get the Hot Tub to us before Easter so that our family members could help us move it to its site.
The delivery man was great, and added it to his load as the last drop before the Easter break especially so that we could receive it.
The Hot Tub is great, everything was in order, and the instructions for installation were easy to follow.
It heats ups pretty fast, and is very well insulated so only drops a few degrees overnight when the lid is on.
I would recommend the product and this company as being first rate.
Reply from Skargards Hot Tubs
What an amazing product and just superb customer service from Mark. I would definitely buy anything that Mark is selling!
Also had an opportunity to chat with Martin who was also very nice and helpful.
Great build, highly recommend it.
Thank you very much Mark.
Reply from Skargards Hot Tubs
Excellent product & service. Well designed and constructed. With a 350L tank of air source heat pump 50C hot water kick starting the process, the hot tub goes from empty to 38C in 1hr45! Don’t under estimate the number of people you need to move it into its final location.
Reply from Skargards Hot Tubs
Super easy ordering and everything arrived spot on specification, good communication from the team. Tub is super easy to set up and really good quality. I’m very impressed with the thermal efficiency. Our outside temp is 6degrees and it took less than 2 hours to get to 40 even with the tub in an exposed position on top of a hill. 24 hrs after the fire died out , with the lid on it’s still 29 degrees !!! How?? Love that the air bubbles are warmed too ,in our old electric tub they used to be cold. Looks beautiful too, simple clean lines good quality materials- I’m glad I did my research it’s paid off !
Reply from Skargards Hot Tubs
Lovely hot tub, great customer service from Mark at Skargards, always on hand to answer any questions.
Reply from Skargards Hot Tubs
We have bought not one but two Skaegards. We got it for our home in France and loved it so much that we bought it again for our home in the UK.
The quality is impressive, made with the best materials that really last. Their design is beautiful and the attention to detail is impressive. The water heats really well and the cover keeps the warm until the next day, even in winter.
We went for the filtration system the second time around and love it as the water stays clean for much longer.
We love the process of lighting the fire and enjoying the hot tub with our children.
Their customer service is wonderful. Super quick to respond, with very insightful and tailored answers to our needs. They really cared about us.
We recommend it!
Reply from Skargards Hot Tubs
after comparing Skargards vs competitors online, I phoned them up and was given all the information I needed to make an informed decision. While you'll pay a premium vs others, you're getting top quality manufactured in Sweden and also the insurance that somebody will answer the phone if something happens in the future. Great packaging and delivery.
Reply from Skargards Hot Tubs
Fantastic service from start to finish. The whole process of purchasing our hot tub was smooth, prompt, and completely stress-free. The tub itself is absolutely marvellous and exceeded our expectations. Any questions we’ve had were answered quickly - they’re always at the end of the phone and genuinely so helpful. Highly recommended.
Reply from Skargards Hot Tubs
Easy to use website with lots of relevant information, friendly and responsive customer service and a fantastic hot tub!
Reply from Skargards Hot Tubs
Reply from Skargards Hot Tubs
Great hot tub. We visited the factory in Åmål, and the showroom were on a platform in the manufacturing hall. We got a very friendly reception with good information and advice. Ended up with the Panel 220 that was delivered well before promised time. The hot tub is beautiful, works perfect and we enjoy it immensely. Absolutely recommended.
Reply from Skargards Hot Tubs
The accuracy of the information shared at the time of purchase was impressive, and the staff was incredibly courteous and supportive. Mark, part of the customer service team, was exceptional. I would highly endorse Skargards to others.
Reply from Skargards Hot Tubs
Skargards hot tubs are top quality! Beautifully designed tubs that are a real luxury and is the “Pièce de résistance“ of my garden project. The service provided from pre to post sale has been excellent, the team have promptly responded to any questions I’ve had and the delivery timing and customer care was excellent.
Reply from Skargards Hot Tubs
The company has a great web site which greatly assists making an informed decision as regards which product to choose. Great communication prior to delivery and am really impressed with the quality and build of the hot tub. Pleased we choose Skangards. Does help to have 4 or 5 able bodied friends to manoeuvre the tub into position off the delivery pallet. It is fairly heavy and awkward so good site preparation ahead of delivery is essential!
Reply from Skargards Hot Tubs
Delighted with our Regal 220. Mark was great to deal with; very quick to reply and nothing too much trouble.
Delivery was on the button and the delivery company were great to deal with. The 220 is a handful to manoeuvre if you are short of help, but we managed with three people and a pallet truck across the lawn.
Do make sure you take the time to read all the instruction booklets- they are very well written - I managed to get the tub into perfect position and felt very pleased with myself, then realised I’d not attached the pipe to the drain outlet. If you get a filter unit and heat unit with it, have a plan for where it’s going to be situated and it needs to go under cover. I am currently in a quandary about distance from tub vs. heat loss through the pipes (first world problems). I wonder whether an internal filter solution might feature in later models?
It heats very quickly for such a huge volume- about 4 hours from tap temperature to 38 degrees, but that was with damp wood and letting it burn out in between. Was thoughtful about having no insulation under the tub, but it was still at 26 degrees after three days (about 13 degrees ambient) and then it was only a couple of hours to get back to 40 degrees last night.
Have had no issues at all. It’s a beautiful piece of kit, very well put together and the service from Mark was first rate. 5 stars.
Reply from Skargards Hot Tubs
I am so pleased with our Regal Dual Burn 190. Communication from Skargards was really prompt and clear.
Delivery was as described and within the expected timeframe.
It is well worth planning how you are going to move your hot tub into position before it is delivered. I managed to slide ours into position using timber as had to get it over stones and grass.
The hot tub was quite easy to assemble and looks great. I am amazed at how quickly the water heats with the log burner. It’s tricky to get the temperature just right, but with practice and a bucket of cold water to hand I’m getting great results.
With hindsight I wish I had ordered the steps and the shelf. It is quite high off the ground so would definitely consider these extra items if you are sitting it on the ground.
Reply from Skargards Hot Tubs
My dealings with Skargard have been nothing short of fantastic. Dealing with Mark was a pleasure & the hot tub is of extremely high material & Build.
Extremely easy to assemble & the operation of the tub is very straightforward.
Highly impressed, terrific company to deal with .
Rory
Scotland
Reply from Skargards Hot Tubs
Clear, precise, and straightforward at every step from selection and order to delivery. Faultless in all details. I would have no hesitation in recommending Skargards hot tubs.
Our Skargards hot tub exceeds our expectations. We are having so much fun and therapy. Just great!
Reply from Skargards Hot Tubs
Super product - really well-made, heats up in good time, bubbles and lights are a great addition also.
I had questions before purchase that Mark was knowledgeable and thorough in answering. Having never purchased a hot tub before, I found this very reassuring and helped us make our choice about the best tub / accessories package.
We were kept up-to-date with the delivery and it arrived as planned. Tough job to shift into place...we're glad we had arranged access to get the delivery truck close and that we got a team of strong people to lift it!
The after-service support provided by Martin with the one issue we have had was professional and we are very happy with the outcome.
All-in-all, we are delighted with our purchase and the whole family are looking forward to many more evenings of fun in the tub!
Reply from Skargards Hot Tubs
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