Skycop Reviews 

Its been three month and skycop has taken my bank details but didnot transfer my compensation to my bank. I am really unsatisfied with your service i mailed many times and no one answers my mail or attend the call. kindly help me out.

Skycop is refusing to release money that belongs to me.
Lufthansa successfully paid out my flight compensation, and Skycop explicitly acknowledged receiving the funds. However, they are withholding the payment and ignoring all of my follow-up emails.
Admitting you have my money and then cutting off communication is unacceptable. I have waited long enough. If my funds are not transferred immediately, I will lodge formal complaints with consumer protection authorities, publish the email record, and take legal steps to recover what I am owed. Pay me my money. af58dee6

091ec532 has been open for 4 years. I have sent a formal Letter Before Action to infoskycop.com accepting the 50% legal split, demanding my remaining £200 within 7 days before filing an official fraud complaint with the VVTAT authority in Lithuania.

Update #3 — 5 September 2026

My claim has been with Skycop since 23 June 2026, and the status has remained “Legal process underway” since 2 July 2026.

Despite the time that has passed, I still have not received any concrete information about the actual legal progress of my case.

Skycop continues to state that its legal team is working on the claim, but I have still not been told:

* what legal action has actually been taken,
* when it was taken,
* whether the case has been formally filed,
* whether there is a legal or court reference number,
* whether Wizz Air Malta has responded,
* or what the next specific step is.

After more than two months under the same legal status, this delay is becoming unreasonable and difficult to justify.

A general statement that the legal team is “working on the case” is no longer sufficient.

Skycop should now provide a clear, specific, and documented update on the actual legal status of my claim and explain why there has been no visible progress for such a long period.

Claim ID: 404bfb8a

I will continue updating this review based on the actual progress and final outcome of the claim.

I chose Skycop to help with my delayed flight compensation, but it has been a complete waste of time. A whole year has passed, and they have not even submitted the claim to the airline! They left me with zero updates. Avoid this company if you actually want results.

Still have received nothing in terms of compensation or further updates. The claim is now 8 months old and Skycop seem to have effectively just taken my compensation from BA and kept it. It’s a TOTAL SCAM company. Do not use.

Case ref #bfa7e108

So many people complaining about skycop withholding their money and not responding at all and yet here they will respond to you in 1day with nonsense response or to contact their support etc. What you think people didn’t do that over 30times already? And still nothing. It’s just outrageous.

Excellent service and very professional team! I’m very satisfied with Skycop and highly recommend them.

Further to my message below of 14 July and 4 August and your replies with your promise to pay me I HAVE NOT STILL NOT RECEIVED MY REFUND. Your reply seems like an automated response as do all your responses to all my complaints. Please re read below with a human touch, do the right thing and REPAY ME NOW:

I got an unsolicited message from Skycop when my flight was delayed (2 April 2026). I responded naively. BA confirm that Skycop received €1200 from BA MONTHS AGO. Skycop claim track shows they are deducting a fee of €528. We have not been paid by Skycop despite a promise for payment and many, many acknowledged emails. I DEMAND to be paid the FULL amount received from BA NOW - OR refund BA now!!! Case #7a6fd9a0. Skycop - ENOUGH - FALSE PROMISES!!

I submitted claim #2884e89e regarding Wizz Air flight W45204 (Athens to Tirana, booking ref: JW3UYH) back in 2024. The status in the dashboard has been completely frozen on "Waiting for airline response" since July 19, 2024 — more than two years without a single update.
It is obvious that the airline either rejected or ignored the initial request long ago, yet Skycop has taken zero legal action, nor escalated the case to court or the relevant aviation authority. To make matters worse, recent inquiries sent to customer support remain completely unanswered.
Simply shelving client claims in an unmonitored backlog is completely unacceptable. I demand an immediate review of case #2884e89e by your legal department with concrete next steps, or the immediate termination of our Assignment Agreement so I can pursue the claim directly with the Hellenic Civil Aviation Authority

Skycop is withholding my money.

Qatar Airways has already paid Skycop my compensation. Skycop confirmed this themselves, yet they are still refusing to transfer my money.

This is no longer a “delay” — you are holding money that does not belong to you.

I have waited long enough. If my money is not transferred immediately, I will escalate this to every relevant consumer protection authority, publish the full correspondence and pursue legal action.

Skycop, this is your final warning. Pay me what you owe me.

I had an absolutely terrible experience with Skycop. It took almost two years for me to finally receive my compensation. On top of that, I was charged fees that were significantly higher than what other companies in the market charge.

After being ignored repeatedly through Skycop’s own communication channels, I had to pay an independent European consumer organization myself to put pressure on Skycop and get them to finally pay me.

I tried contacting Skycop several times and received no meaningful response. The whole process was frustrating, unnecessarily long, and completely unacceptable.

I absolutely do not recommend Skycop.

the whole experience was fast and painless

was told that they had received our money from airline and would be in our account by end of May ,,,still nothing received would not touch this company with a barge pole an absolute disgrace , would not even give this company 1 star they are a complete joke

to be honest it is misleading

Update No 3 - 0de056d0

Another week has passed and I’ve still not heard anything through your email and chat facilities.

The only updates I get are via Trustpilot and sadly they just say that my claim has not been overlooked and one of the Skycop team will give me an update.

Please can you do this in the next week ?

Regards

Previous updates below

Update No 2

Despite assurances last week that my case would be investigated and someone would be in touch…..no surprise, nothing has happened.

Skycop….please be honest with yourself and the many other clients on Trustpilot, who you have failed to pay despite you receiving the funds from the airlines.

Please let me know the date when you will transfer funds to me

Original feedback
My claim (0de056d0) has been ongoing since June 2022.

I have had confirmation that Skycop have received the funds from the airline in April 2026, despite numerous emails and request for a date when I will receive my 50% of the claim, I am not getting any firm updates, just stalling tactics saying it will be looked at with urgency.

Very disappointed with the communication and processing my payment.