Simple Life App Reviews 

45,381
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 11,951 reviews, reviewers overwhelmingly had a great experience with this company. People love how simple and easy it is to track meals, monitor water intake, and stay consistently accountable on their wellness journey. Customers also genuinely appreciate the helpful support team, professional coaches, and the engaging daily tips that make reaching personal health goals very motivating. Some reviewers were not happy with certain app features, noting that it can sometimes be hard to edit past meals or sync daily steps correctly. A few users also mentioned feeling a bit pressured by the constant notifications or finding the initial app navigation quite challenging.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the platform very easy to use,... See more

Application

Clients share positive opinions on app, noting how easy it is to use and navigate for tracking food intake,... See more

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction regarding weight loss... See more

Staff

Users describe positive interactions with staff members who are consistently prompt, courteous, and... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, courteous, and very helpful support from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am not smart-phone-adept. I never would have gone through w/ the tedious questionnaire, had I known that it would be phone-based. I have not and do not plan to file a BBB complaint now. I am gratefu... See more

Company replied

Rated 4 out of 5 stars

Lazy and bored. This is the longest si have been able to keep on this tyoe of program. I find the Azi call every morning not only annoying but if no use to me. By the end of the day, I am “starving”... See more

Company replied

Rated 4 out of 5 stars

This is a great App to keep you on track with all things that effect weight. The simplicity of tracking food via photos is terrific and very accurate. Also tracking fluids, exercise and fasting are... See more

Company replied

Rated 4 out of 5 stars

So far my recording has been reasonably accurate, though at work it's difficult ( not supposed to be on my phone unless on a break). I've plateaued in the weight loss at least I haven't put weight o... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Weight Loss Service

About Simple Life App

Written by the company

The Simple app coaches people on long-term weight loss and healthy eating.

We empathize with the frustration people feel as a result of fad diets, false promises, and confusing health info. So everything we recommend is delivered with care (not judgment!) and intentionally free from unreasonable, unsustainable, and joyless dieting practices. That's right — Simple’s practical weight loss approach doesn't require calorie counting, cutting out essential food groups, or weighing every bite.

With us, you’ll be supported to make steady progress towards your desired weight and a healthier lifestyle through our positive, easy-to-follow daily coaching — which centers on:

1. The expertise of our Science team (with experts in nutrition, behavior change, digital health, and medicine), making sure everything we put out into the world is evidence-based.

2. Avo, the in-app AI coach that provides proactive prompts, timely tips, and real-time answers to guide users throughout your health journey, 24/7.

3. Flexibility, so you can learn and adopt wellness strategies gradually, at your own pace.

Still reading? We love that energy. You must have the same appetite for well-being as we do. See you soon!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

45K reviews

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4.3

All reviews

(45,381)

12,269 reviews in the last 12 months

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Rated 5 out of 5 stars

Checking in.

Checking in.
Thanks!

6 September 2026
Simple Life App logo

Reply from Simple Life App

Hello Rae Lyn,

Thank you for taking the time to check in and share your thoughts. Your feedback is appreciated.

If you ever need assistance or have any questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

I had a charge I did not make or…

I had a charge I did not make or acidently accepted. I was refunded without further any problem. I was treated with respect. I appreciate the way the agent took care of the situation.

6 September 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Jan,

Thank you for sharing your experience and for your kind words. It’s great to hear that the situation was resolved smoothly and that you felt respected throughout the process.

If you ever need further assistance or have any questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Keeps me on track.

Keeps me on track.

6 September 2026
Simple Life App logo

Reply from Simple Life App

Hello Sheila,

Thank you for sharing your feedback. It’s great to hear that the app helps you stay on track.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

The AI coach offered relevant advise…

The AI coach offered relevant advise and tips as well as great recipes and meal ideas.
She encouraged and gave gentle constructive criticism.

6 September 2026
Simple Life App logo

Reply from Simple Life App

Hello J,

Thank you for sharing your experience with the AI coach. It’s great to hear that the advice, tips, and meal ideas have been helpful, and that the encouragement and constructive feedback have supported your journey.

If you ever need further assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

At times difficult to follow tai chi…

At times difficult to follow tai chi moves

14 August 2026
Simple Life App logo

Reply from Simple Life App

Hello Den,

Thank you for sharing your feedback. It’s appreciated, and your perspective helps highlight areas that can make the experience even better for everyone.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Maya,
Simple Team

Rated 4 out of 5 stars

Reminders and helpful suggestions on…

Reminders and helpful suggestions on what to eat and keeping track of progress on calories.

6 September 2026
Simple Life App logo

Reply from Simple Life App

Hello Joseph,

Thank you for sharing your feedback. It’s great to hear that the reminders, suggestions, and progress tracking features have been helpful for you.

If you ever need further assistance or have questions, please feel free to reach out to us via our live chat at https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

I like the community and support

I like the community and support. Wish logging food was a little better

6 September 2026
Simple Life App logo

Reply from Simple Life App

Hello TJ,

Thank you for sharing your thoughts and for highlighting the community and support you’ve found valuable. Feedback like yours helps us understand what matters most to our users.

If you ever need assistance or have more to share, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

I found the app very helpful in the day…

I found the app very helpful in the day to day guide in exercises and meal plans. The help in guiding me thru meal times and how to better the nutritional balance in the meals.
Avo is very helpful in guiding and suggesting ways to balance my day without making me feel like I’m failing if I didn’t succeed in getting my steps in or water quota.

6 September 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Vanda,

Thank you for sharing your experience and for highlighting how the app has supported your daily routines with exercises and meal planning. It’s wonderful to hear that the guidance on nutrition and meal timing has been valuable for you.

Your mention of Avo’s supportive approach is greatly appreciated. Encouragement and understanding are important, and it’s great to know you feel motivated without pressure.

If you ever need further assistance or have questions, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars
Simple Life App logo

Reply from Simple Life App

Hello Christopher,

Thank you for sharing your feedback. It’s great to hear that you find the app easy to use and appreciate the low impact workouts.

If you ever have questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 3 out of 5 stars

The food recipes do not include…

The food recipes do not include nutritional information so it’s difficult to gauge my intake even with the food log

6 September 2026
Simple Life App logo

Reply from Simple Life App

Hello Stix,

Thank you for sharing your feedback and highlighting your experience with the food recipes and nutritional information. It’s important for users to feel confident in tracking their intake, and your perspective is appreciated.

If you have any further questions or need additional support, please feel free to reach out to help@simple.life.

Kind Regards,
Maya,
Simple Team

Rated 5 out of 5 stars

I like it

I like it, it actually helps me make better decisions. I don't know if I'll continue paying beyond the 10 bucks I paid for the initial month offer.

6 September 2026
Simple Life App logo

Reply from Simple Life App

Hello Randi,

Thank you for sharing your thoughts and for giving Simple a try. It’s great to hear that the app has been helpful in supporting your decision-making.

Your feedback about the initial month offer is appreciated and will be taken into account as we continue to improve the experience.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Maya,
Simple Team

Rated 4 out of 5 stars

Consistency

6 September 2026
Simple Life App logo

Reply from Simple Life App

Hello Mary,

Thank you for sharing your feedback and highlighting the importance of consistency. It’s great to hear that this aspect stands out in your experience with Simple.

If you ever need any assistance or have questions in the future, please feel free to reach out to our team via live chat at https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

Great comprehensive tool

Simple is a great tool that can assist you with weight loss. It gives you a variety of exercise options that you can follow, helps you track your calorie intake throughout the day, your water and beverage consumption, gives you coaching and answers your questions. There is no other tool that combines all these benefits together. I truly enjoy using it.

27 August 2026
Simple Life App logo

Reply from Simple Life App

Hello Maha,

Thank you for sharing your positive experience with Simple. It’s wonderful to hear that you find the app helpful for tracking your progress and supporting your wellness journey.

Your feedback about the variety of features and the overall experience is greatly appreciated. It’s always encouraging to know that users enjoy using the app and find value in its tools.

If you ever need assistance or have any questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Consistent and helpful

6 September 2026
Simple Life App logo

Reply from Simple Life App

Hello Dolly,

Thank you for sharing your positive feedback. It’s great to hear that you find the app consistent and helpful.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

Just started this program so I hope for…

Just started this program so I hope for some success.

6 September 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Becky,

Thank you for sharing your thoughts after starting the program. It’s great to have you with us, and your openness is appreciated.

If you have any questions or need support along the way, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

Maggie understood my issue

Maggie understood my issue and was able to help me solve it this was my second time using g Simple and when the time is right to start it again I will be back.

5 September 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Pamela,

Thank you for sharing your experience and for returning to Simple. It’s great to hear that Maggie was able to assist you and that you felt supported throughout your journey.

Your feedback is appreciated, and the team looks forward to welcoming you back whenever you’re ready to start again.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

My experience with simple team was…

My experience with simple team was resolved quickly and in a friendly helpful way, pleasant and positive 5 stars.

6 September 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Amber,

Thank you for sharing your positive experience and for the 5-star review. The team is glad to know that your interaction was both pleasant and helpful.

If you ever need further assistance or have any questions, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

Your commitment—Their great support. The effort that they have put into this…

The effort that they have put into this app is astonishing. From the first time I used it I felt cared for. The AI coach was more support than I could have imagined as life events affected my weight loss process. I was accountable for logging weight, what I ate, fasting, my activity and my condition each day. Each intake of food was analyzed and noted the values in each meal so I knew its impact. The app adjusted my exercises to my reported ability and stamina with Pilates, Tai Chi or other activities. I was required to move with walking tied to logging on my watch/phone and engaged in intermittent fasting. The AI coach cheered me on with a truly compassionate accommodation as I dealt with my life. I eliminated and kept off 25 pounds . This is a great app and I applaud their designers.

6 September 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Katherine,

Thank you for sharing such a thoughtful review and for highlighting the aspects of the app that made a difference in your journey. It’s wonderful to hear how the support and features helped you stay accountable and motivated, especially during challenging times.

Your achievement of eliminating and keeping off 25 pounds is truly inspiring. Stories like yours encourage us and have the power to motivate people around the world to pursue healthier, happier lives. If you’re open to collaborating and sharing your experience, we would be delighted to reward such contributions. Please reach out to us at reviewstp@simple.life if you’re interested.

If you ever need further assistance or have questions, feel free to contact us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Great app

Great app keeps me on top of my water intake and the fasting period

6 September 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Suzi,

Thank you for sharing your positive experience. It’s wonderful to hear that the app is helping you stay mindful of your water intake and fasting periods.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Maya,
Simple Team

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