Fantastic service and a great product. Bought a signet ring for my son’s birthday and was extremely impressed.
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This is the best online shopping experience I have ever had! The communication was amazing, I received an update at each stage of its progress which was so reassuring as I had never purchased from her... See more
Company replied
My wife bought me a leather bracelet as a birthday present. When l opened it part of the leather had frayed and a strand had broken completely. Despite sending emails along with photos attached of the... See more
Company replied
So impressed with the fantastic customer service. My jewellery piece was made quickly and delivered. I received emails right through the process which was great. My jewellery for my granddaughter is b... See more
Company replied
Company details
Written by the company
Silvery Jewellery crafts personalised jewellery in 925 Sterling Silver. We are a family run business with a dedicated team focused on providing exceptional quality and customer support to our customers
Contact info
275 ALFRED ST, 2060, NORTH SYDNEY, Australia
- +61 280 050 042
- info@silvery.com.au
- silvery.com.au
4.5
Excellent
67 reviews
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Hasn’t replied to negative reviews
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Very good quality and quick delivery…
Very good quality and quick delivery after it was made
9 January 2024
Reply from Silvery Jewellery AUS
Hello Sandi, I hope that you are well.
Thank you for your positive feedback! We're happy to hear that you're pleased with both the quality of your item and the speed of delivery. Providing high-quality products and efficient service is our priority. If you ever need anything else or have any questions in the future, feel free to reach out.
Thank you so much.
Beautiful necklace
This peice of jewellery is stunning 😍. It will be something my granddaughter will cherish forever. Fantastic service.
5 January 2024
Reply from Silvery Jewellery AUS
Hello Jeannete, I hope that you are well.
We're absolutely ecstatic to hear that you find the piece stunning! Creating meaningful jewellery that will be cherished for a lifetime is what we strive for. Thank you for your kind words about our service as well. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to make every experience with us as fantastic as possible!
Thank you so much.
It was awesome
It was awesome, the nice carved Name and Numbers. All perfect. Though, it was difficult to connect it cause the hook was stuck when I took it out of the box.
5 January 2024
Reply from Silvery Jewellery AUS
Hello Lisa, I hope that you are well.
We're so delighted to hear that you loved the carved name and numbers on your item! Your satisfaction with the craftsmanship is our utmost priority. We apologize for any inconvenience caused by the hook being stuck upon opening the box. We'll make sure to address this issue to ensure smoother experiences for our customers in the future. If you have any further questions or need assistance, please feel free to reach out. We're here to help!
Thank you so much.
Awesome!
Awesome experience and very efficient. The rings came out as hoped and are good quality. Hopefully it stays like that over time.
22 November 2023
Reply from Silvery Jewellery AUS
Hello CV, I hope that you are well.
We're thrilled to hear that you had an awesome experience with us! Ensuring that your rings came out exactly as you hoped and of good quality is always our top priority. Rest assured, we take great care in crafting each piece to maintain its quality over time. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help and make sure your experience remains excellent.
Thank you so much.
great!
Good communication. Order arrived really quickly. Looks beautiful just as ordered!
17 November 2023
Reply from Silvery Jewellery AUS
Hello Claudia, I hope that you are well.
Thank you for taking the time to share your positive experience with us.
We're thrilled to hear that you appreciated our communication, received your order promptly, and found it to be as beautiful as expected.
Your satisfaction is our priority, and we look forward to serving you again in the future.
Thank you so much.
Wasn’t as nice as I thought it would be…
Wasn’t as nice as I thought it would be bit dissapointed considering the price
17 November 2023
Reply from Silvery Jewellery AUS
Hello Sandra, I hope that you are well.
Thank you for taking the time to share your feedback.
We sincerely apologize for any disappointment you experienced with your recent purchase.
Your satisfaction is our top priority, and we would appreciate the opportunity to address your concerns.
Please contact our customer service assistant on jenine@silvery.co.za and we'll work diligently to resolve any issues and ensure your next experience exceeds your expectations.
Thank you so much.
I have ordered twice with Silvery
I have ordered twice with Silvery. Will order again in future. I loved the name necklace. It's a great gift for family and friends.Customer service is excellent, up to date with communication through emails.
28 August 2023
Unprompted review
Reply from Silvery Jewellery AUS
Hello Priyanka, I hope that you are well.
Thank you for taking the time to share your positive experience with Silvery.
We're delighted to hear that you enjoyed the name necklace and found it to be a great gift for your family and friends.
Our team is committed to providing excellent customer service, and we appreciate your amazing words regarding our communication.
We look forward to serving you again in the future.
Would buy from here again!
Excellent communication!
Ring is perfect and the engraving is done so very well. Absolutely love their packaging and mostly importantly, my partner loves it!
22 November 2023
Reply from Silvery Jewellery AUS
Hello Myra, I hope that you are well.
Thank you for taking the time to share your positive experience with Silvery!
We're excited to hear that our excellent communication, perfectly crafted ring, meticulous engraving, and thoughtfully designed packaging met your expectations.
It's heartening to know that your partner loves the ring. Thank you for choosing Silvery.
We appreciate your kind words and look forward to serving you again in the future.
Thank you so much.
Beautiful jewellery and fast service
22 November 2023
Reply from Silvery Jewellery AUS
Hello Kim, I hope that you are well.
Thank you so much for taking the time to share your positive experience with our jewellery and service.
We're thrilled to hear that you find our pieces beautiful and that our service met your expectations in terms of speed.
Our team is dedicated to providing not only aesthetically pleasing jewellery but also ensuring a seamless and efficient experience for our customers.
Your feedback serves as a great motivator for us to continue delivering high-quality products and prompt service.
Thank you so much.
Absolutely love my ring!!
21 November 2023
Reply from Silvery Jewellery AUS
Hello Leeat, I hope that you are well.
We are delighted to hear that you absolutely love your ring from Silvery!
It warms our hearts to know that our product has met your expectations and brought joy to your experience.
At Silvery, we strive to create not just jewelry, but cherished moments and lasting memories.
Your satisfaction is our utmost priority, and we are grateful for your positive feedback.
Thank you so much.
Amazing!!
This is the best online shopping experience I have ever had! The communication was amazing, I received an update at each stage of its progress which was so reassuring as I had never purchased from here before. I was also shocked with how pretty the ring actually is as well and the packaging is so sweet too. Absolutely perfect gift idea! I have already recommended Silvery to a few friends of mine!
21 November 2023
Reply from Silvery Jewellery AUS
Hello Jamila, I hope that you are well.
Thank you so much for your glowing review!
We're thrilled to hear that you had the best online shopping experience with us.
Our commitment to clear communication and quality products is at the core of what we do. We're delighted that you found the ring stunning and enjoyed the thoughtful packaging.
Your recommendation means the world to us, and we look forward to serving you and your friends again.
Thank you so much.
Ring sizes for large fingers- hooray!
I have large fingers, so finding a ring size that fits as a miracle. Very happy with my purchase.
17 November 2023
Reply from Silvery Jewellery AUS
Hello Julie, I hope that you are well.
Thank you for sharing your positive experience with us!
We're thrilled to hear that you are happy with your purchase and we are even more happy that you could find your ring size with us.
If you have any further questions or need assistance in the future, feel free to reach out.
We appreciate your support and look forward to hearing from you in the future.
Wave Ring
Wave Ring
Impressed with the continuous updates on my purchase. Presentation of the wave ring was awesome. The ring was a little thinner than I expected but I loved it anyway. Would definitely use this company again. A reliable business
17 November 2023
Reply from Silvery Jewellery AUS
Hello Carolyn, I hope that you are well.
Thank you for taking the time to share your feedback.
We're delighted to hear that you were impressed with the continuous updates on your purchase and enjoyed the awesome presentation of the wave ring.
We appreciate your honest input regarding the thickness, and we're thrilled that despite this, you loved the ring. We will definitely take your feedback into consideration and improve on our products in the future.
We look forward to serving you again and are grateful for your trust in our reliability.
Thank you so much.
10/10 experience
When I ordered a bracelet from your company you sent me emails all throughout the process and made sure it got to me on time. When the bracelet came, it was exactly what I wanted and I got it in under two weeks. Your company is extremely helpful and has so many options for any type of jewellery and I will definitely buy from you again.
1 November 2023
Reply from Silvery Jewellery AUS
Hello Audrey, I hope that you are well.
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that our communication, timely delivery, and the quality of the bracelet met your expectations.
It's our commitment to provide excellent service and a diverse selection of jewellery.
We look forward to serving you again in the future.
Pleasant experience
Site was easy to navigate detailing all the information that you needed to make a choice. Kept informed on the progress of your article. Delivery was timely. Great company to deal with. A lot of shonks out there 👍
31 October 2023
Reply from Silvery Jewellery AUS
Hello Barry, I hope that you are well.
Thank you for taking the time to share your positive experience with us. We're delighted to hear that our website navigation, informative content, progress updates, and timely delivery met your expectations.
We appreciate your kind words and are grateful for the opportunity to serve you for your jewellery needs. Keeping our customers happy and informed are important to us.
If you have any further feedback or suggestions, feel free to reach out. We look forward to serving you again in the future.
Beautiful necklace
Such a great experience.
Easy to shop, fantastic range to choose from.
Absolutely love my necklace.
So well made, beautiful chain.
The packaging was so nice.
I would highly recommend Silvery 😍
31 October 2023
Reply from Silvery Jewellery AUS
Hello Marquita, I hope that you are well.
Thank you for taking the time to share your feedback. We appreciate your silvery rating and are committed to continuous improvement.
We are so glad to hear that you found our range beautiful and loved our packaging as well. Here at Silvery satisfying our customers is our first priority and we are thrilled that we have achieved that with you.
If there are specific areas where we can enhance your experience or address any concerns, please feel free to share them with us. Your input is invaluable as we strive to provide exceptional service.
We hope to hear from you soon.
My wife & myself are very pleased with…
My wife & myself are very pleased with the results thank you very much for your fantastic workmanship it’s fantastic
31 October 2023
Reply from Silvery Jewellery AUS
Hello John, I hope that you are well.
We sincerely appreciate your kind words and are delighted to hear that you and your wife are pleased with the results. Thank you for acknowledging our commitment to exceptional workmanship. If you have any further inquiries or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for your support and we look forward to serving you again in the near future.
Beautiful and exactly how it looks in…
Beautiful and exactly how it looks in the picture. Easy website to use and reasonably cheap for how good the quality is. Love the ring size guide it really helped
19 October 2023
Reply from Silvery Jewellery AUS
Hello, I hope that you are well.
Thank you for taking the time to share your positive experience with Silvery. We are delighted to hear that you found our jewellery beautiful and that it lived up to your expectations as portrayed in the pictures. We also appreciate your feedback on our website, and we're glad to know that you found it easy to use.
It's great to hear that you found our pricing reasonable for the quality of our products. At Silvery, we are committed to offering high-quality items at competitive prices.
We're pleased that our ring size guide was helpful in ensuring you found the perfect fit. If you ever have more questions or need further assistance, please feel free to reach out.
Thank you for choosing Silvery. We look forward to serving you again in the future.
silvery jewellery review
the customer support was amazin and the quality of the jewellery was amazing. highly recommend !
24 October 2023
Reply from Silvery Jewellery AUS
Hello Samantha, I hope that you are well.
Thank you for choosing Silvery for your jewellery needs. We're delighted to hear that you found our customer support amazing and that the quality of the jewelry exceeded your expectations.
At Silvery, we strive to provide exceptional customer service and deliver high-quality products, and it's rewarding to know that we achieved this during your experience. Your recommendation means a lot to us.
If you ever have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust in Silvery, and we look forward to the opportunity to serve you again in the future.
Fast postage great communication and…
Fast postage great communication and beautiful necklace
27 October 2023
Reply from Silvery Jewellery AUS
Hello Jackie, I hope that you are well.
Thank you for your kind words and taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with Silvery, from the fast postage to our great communication.
It's our commitment to provide not only beautiful products but also excellent service, and we're pleased to know that we met your expectations. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out.
We appreciate your support and hope to have the pleasure of serving you again in the future.
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