SiteHost is well known for having great service and great pricing, and my experience confirms both. Their phone and email support people (sometimes the same person) are easy to deal with, and the... See more
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We've used them for a good 5~ years now, and host at least 200 sites with them. And have had a very good overall experience from them. Very little (if any) downtime, quick and attentive support,... See more
The response was timely, friendly and solved my issue. I communicated with a real person without being put thru the hoops by a frustrating bot. Those things are worse than useless. My overall impressi... See more
My domain had been hosted for many years by a New Zealand company but that company was taken over by an overseas company. I wanted to move back to a New Zealand one again. I found Sitehost which dis... See more
Company details
Written by the company
SiteHost is a New Zealand-owned provider of hosting and domains. We operate from multiple locations including our own datacentre in Auckland. We offer everything from co-location to powerful, flexible web hosting in the form of Cloud Containers. According to our customers, our 24/7 support team is one of the best in the business.
Contact info
44 Olive Road, Penrose, 1061, Auckland, New Zealand
- 0800 484 537
- hello@sitehost.nz
- sitehost.nz
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These guys are all class
These guys are all class. Great pricing, excellent support and local NZ company.......what else do you need ?
Top servicTop service at SiteHost in Aucklande at SiteHost in Auckland
Top service at SiteHost in Auckland. Fast and friendly reply by Jenny from Sales at a perfect follow-up by Murdoch in the co-location DataCentre. Highly recommend team to work with.
Great consistent update comms re…
Great consistent update comms re progress on implementing cyber security recommendations.
Prompt and Useful Response
Response to my query was prompt and the information provided was very useful. Problem has been resolved.
Always amazing service
Good technical knowledge
Good technical knowledge, prompt reply for support requests, friendly team
Support is amazing
Support is amazing, very fast turnaround, friendly, even for unorthodox requests
Genuine Customer Care
The response was timely, friendly and solved my issue. I communicated with a real person without being put thru the hoops by a frustrating bot. Those things are worse than useless. My overall impression is that SiteHost do an excellent job and care about client service.
So speedy!
Super fast and detailed response, issues I missed in setup regarding DNS record and SSL on my container resolved for me, I didn't have to do anything.
They are very responsive
They are very responsive, proactive, knowledgeable and very helpful. I recommend them as your sitehost.
Always very fast to answer support…
Always very fast to answer support queries as needed!
Timely response
Timely response, good information - just what it says on the box. Well done and thank you.
Quick Reply and Response
Quick reply and response, had the necessary information, and included all the necessary people. Thanks
Transferring to SiteHost was a breeze.
Transferring to SiteHost was a breeze.
I handled most of the migration myself, but their exceptional support made it easy. What made their support outstanding was the clear, step-by-step instructions and the answers to all my questions promptly in plain language. The follow-up to check everything was working properly was a nice touch that added to the experience.
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