Shleppers Moving & Storage Reviews 

253
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff is exceptionally professional, incredibly helpful, highly punctual, and always handles heavy household belongings with extreme care and attention. People also deeply appreciate the remarkably efficient service, thorough pre-move communication, and completely smooth scheduling process managed seamlessly by the team from start to finish. However, some reviewers were not happy with occasional property damage, broken items, and unexpected service issues. Consumers noted that certain valuable furniture pieces arrived broken, required very expensive professional repairs, or suffered severe scratches during the strenuous moving process.

What people talk about most

Service

Customers had positive experiences with service, noting that the professionals were phenomenal, punctual, and... See more

Staff

People report positive experiences with staff, highlighting phenomenal planning and moving professionals who... See more

Price

Consumers find price to be ambiguous, with highly mixed experiences reported. Some reviewers praised great... See more

Quality

Clients share ambiguous opinions on quality regarding their moving experiences. Many reviewers reported... See more

Product

Users describe profound disappointment with product handling during the move. Reviewers reported that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was nervous about moving day, but Shleppers came prepared and kept everything organized. They worked quickly without rushing and treated my belongings like their own. Highly recommend!

Rated 5 out of 5 stars

The at home consultation and estimate was really professional and the turnaround was instant. Customer service follow up and communication prior to move made it all anxiety free. As for the move itsel... See more

Rated 5 out of 5 stars

The men that moved my paintings were knowledgable , courteous, careful and efficient.!!!My fourth move with Shleppers!!

Rated 5 out of 5 stars

I found Shleppers professional, thorough, courteous and fast. Dependable and affordable. Thank you. Olga Fisher


Company details

  1. Moving and Storage Service
  2. Moving Company

Written by the company

At Shleppers, service is our foundation. Every move is an opportunity to deliver a better experience — one that’s efficient, dependable, and genuinely customer-first. That’s the commitment behind every “yes, we’ll be happy to move you.”


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

253 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(253)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional

Professional, personal service!
Friendly, respectful , competent team of guys worked expediently to move us!
Definitely exceeded our expectations.. went without a hitch, would recommend them highly!

29 August 2026
Rated 5 out of 5 stars

Great team

Great team. Extremely helpful. Got the move done shockingly fast. Five stars!

29 August 2026
Rated 5 out of 5 stars

The men that were sent arrived on time…

The men that were sent arrived on time with their trucks and worked steadily with my supervision in packing, shipping, and unpacking. Although the price was high, you get what you pay for. The office was in constant touch with me as we advanced to each step to my new location and to my storage location. All was wrapped carefully and labeled.

29 August 2026
Rated 4 out of 5 stars

All went well The leader was

All went well The leader was especially helpful
You should tell your staff when they break something they should tell the mover
It is easier to fix then rather then when you find it later

29 August 2026
Rated 5 out of 5 stars

2 Positive Experiences with Shleppers

Experience #1: we just used Shleppers for our move from Connecticut to Manhattan. As mentioned below, we also used them on our move to CT a few years ago. Again, they did not disappoint. Easy to work with, great communications, and the crews who did the packing and loading and the delivery, were great. Everything arrived in good shape, something we always worry about. Plus, their price was very competitive. So, after now having used them twice I can recommend them even more highly!!!

Experience #2: This involves the move of a 1 bedroom apartment from NYC to Connecticut. The team arrived on time, got the packing quickly done, drove to Connecticut and then unloaded our items. Total time was about 5 hours. All items arrived in perfect shape, including some fragile glassware.

Team was nice to work with.

Highly recommend Shleppers.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, professional, great prices, thorough communication, beyond professional and highly skilled. Yes, I would use them again! The professionals who assisted with planning and moving were phenomenal!

25 August 2026
Unprompted review
Rated 1 out of 5 stars

I paid for full-service and was greatly dissappointed

I paid for full-service unpacking — never got it. Property damaged. Bed bug dispute stonewalled. Months of "final offers" that kept changing.

I hired Shleppers for a full-service move that included professional unpacking. Here's what actually happened:

Unpacking never delivered: I paid roughly $300–350 for unpacking. The crew only partially removed items from boxes and threw out the packing material. I was left with stacks of unopened boxes throughout my apartment, which I photographed at the time. After weeks of disputing this, Shleppers' final offer was an $85 partial refund for a service I paid for in full and never received.

Property damage: The movers damaged a wall while mounting my TV (later very poorly repaired) and damaged a large plant during the move.

Bed bug infestation: Within days of the move, I discovered a bed bug infestation and had to wrap and discard a mattress, headboard, bed frame, and rug. Shleppers denied responsibility, telling me it "would be very difficult" for them to accept liability, without offering any evidence for where the infestation actually came from.

Customer service: Every reply took days. Each settlement was called "full and final," then quietly revised again once I pushed back — five separate times. When I mentioned I might share my experience publicly, their claims rep's response was to tell me to make sure anything I posted was "100% accurate" and that they'd "take all necessary steps to protect our company's 48-year reputation." That's not customer service — that's a warning shot aimed at an honest review.

If you're comparing movers, get every service in writing, and think twice before paying extra for anything (like unpacking) that isn't guaranteed to actually happen.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Shleppers sent a great team

Shleppers sent a great team (the Carrillo moving team), a group of 4 extremely hardworking, careful, speedy & professional men, who somehow remained so nice even through the intense NYC heat & humidity. Everyone I interacted with over the phone to set up the move was also very helpful.

11 August 2026
Unprompted review
Rated 3 out of 5 stars

It's was ok as long as you realize it won't be perfect.

One star for reasonable pricing. Another star for prompt and hard-working movers who packed all valuables seemingly well. A third star for getting the job done quickly. Removed one star for some damage to furniture after finally inspecting everything thoroughly. Removed another star for damaging doors and walls of the house. All can be fixed but that's added cost for me, not them.

3 August 2026
Rated 5 out of 5 stars

Fantastic beginning to end…..

The at home consultation and estimate was really professional and the turnaround was instant. Customer service follow up and communication prior to move made it all anxiety free. As for the move itself, staff was on time, all smiles, professional and extremely patient placing everything on the unloading. We could not have been happier with the experience and the price was great too. Can’t recommend these folks enough.

3 August 2026
Rated 5 out of 5 stars

Garcia was a great foreman on our job…

Garcia was a great foreman on our job along with his crew. They did a great job over 2 days. I never had to repeat myself, he remembered where everything was supposed to go. They worked very hard and got the job done as quickly as humanly possible. Highly recommend!

3 August 2026
Rated 5 out of 5 stars

The move went as smoothly as it could…

The move went as smoothly as it could have. On time, handled with care, and unpacked with patience. Despite the heat, smiles on every staff face throughout. The price was great, the service top notch - we could not recommend more. We e moved a lot of the years and used different carriers. Shleppers hand down was the best. And not to be left unmentioned - customer service on the initial quoting and then with follow up the week of moving made it stress free.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

The crew of 3 men were so pleasant to work with and so fast and efficient. They showed up 15 minutes early and immediately started wrapping everything that was supposed to go on the truck. They were careful with every item. When they got to the destination to unload, we had the same excellent experience! They set everything up and made sure it was all placed exactly where we wanted. We will definitely call Shleppers to use again and will highly recommend them to anyone we know looking for a great moving company

22 July 2026
Unprompted review
Rated 1 out of 5 stars

I would never recommend this company go…

I would never recommend this company go and read the notes, Eli gave me a price to remove my Furnitures when you guys came to my house you realize one Furniture could not go through the door you did not refund any money and you just left it there

12 July 2026

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