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Selph Reviews 

71,586
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Was recently diagnosed after NHS blood test as intolerant to gluten. Used Selph for a second opinion. Both test results corresponded accurately. Worth paying the extra for reliable analysis, as two... See more

Company replied

Rated 5 out of 5 stars

Amazing experience - first time user. What a brilliant company and excellent customer experience. The pricing and process is clear, I received my pack promptly. Sent back at 10am via royal mail an... See more

Company replied

Rated 5 out of 5 stars

Website is easy to navigate, ordering process was straight forward, and test kit arrived within two days of ordering. There was at first some confusion as the test kit said it was a FIT test not calpr... See more

Company replied

Rated 5 out of 5 stars

Fast response and reliable. I used Selph about three years ago. A positive result was reported. Based on this, NHS investigation was undertaken and polyps removed. Thank you Selph. The present t... See more

Company replied

Company details

  1. Home Health Care Service
  2. Blood Testing Service
  3. Health Consultant
  4. Medical Clinic
  5. Self-Service Health Station
  6. Wellness Program

About Selph

Written by the company

Selph’s personalised tools empower you to become the expert in your own health.

With quick access to your team of scientists, medical professionals and coaches, you’ll always have the individual guidance needed to achieve your health goals and live better for longer.

We offer:
  • Diagnostics and testing
  • Expert knowledge you can trust
  • Holistic, doctor-led assessment
  • Health and wellbeing coaching

We can help with:
  • Gut symptoms
  • Low energy
  • Maintaining a healthy weight
  • Optimising health
  • Diabetes prevention
  • Building healthy habits

Selph works because:
  • We're scientists, doctors and holistic health practitioners so you get the balanced approach to health you need.
  • With Selph, you're not working with an app, or a faceless AI. You're working with real people.
  • We take the time to get to know what makes you, you so you get healthcare that's both personal and personalised.

Your health is yours. It’s unique. There’s no magic pill. No one-size-fits-all test. The challenges you face are your challenges. The goals you set are your goals. It’s our job to find out what works for you, to put you on the right track, and to provide you with the kind of support and guidance you need. You’re not a condition, or a demographic. You’re an individual. A person we’re here to help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

72K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(71,586)

495 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and easy and could be a life saver

Very fast delivery and response. Clear instructions and easy to understand results.

4 September 2026
Selph logo

Reply from Selph

Dear Maggie,

Many thanks for taking the time to leave us this positive review. It's really kind of you and appreciated by us all at Selph.

We look forward to being of assistance in the future.

Warm regards,
Tom

Rated 5 out of 5 stars

smple and easy to use

Simple and easy to use, fast results, peace of mind in time of personal chaos.

26 August 2026
Selph logo

Reply from Selph

Hi Peter,

Many thanks for taking the time to leave this 5* review. It's wonderful to hear that our service helped bring you some peace of mind and you had a quick and positive experience. Thank you for choosing Selph.

Best wishes,
Tom

Rated 5 out of 5 stars

Very quick turnaround

Very quick turnaround, clear results and advice. Lots of information and options on the Selph portal.

3 September 2026
Selph logo

Reply from Selph

Good afternoon,

Many thanks for your 5 star review and your kind words. We really appreciate the feedback and your trust in Selph.

Kind regards
Tom

Rated 4 out of 5 stars

Easy Swift Simple

Easy to submit, swift response. The report went into Bulk Mail, and I was unaware of it until asked to submit a review by Trustpilot, which did not go into Bulk Mail. The report is highly standardised, with little individually tailored. One part (on probabilities) was ambiguous. Even with these caveats, I would certainly purchase again - easy, swift, simple.

25 August 2026
Selph logo

Reply from Selph

Hi Graham,

Many thanks for taking the time to feedback and I'm pleased you had a good overall experience.

I'll touch base with you separately on the aspect of the report you found ambiguous to see if I can clarify anything.

I'm actually pleased you noted that the report is highly standardised. When it comes to medical reports, if you have the same inputs - age bracket, sex, result, relevant symptoms, history et.c. - you should get the same output / report. It would be a poor service if you got one report while someone else with exactly the same clinical picture got a different report.

In terms of personalisation, your report is tailored to the history you gave us with respect to symptoms, family history, rationale for testing and so on. Had you given a different history, you would have received a different report. So, our reports are personalised but also highly standardised. This is exactly what you need in a diagnostics service.

Many thanks for using us.

Kind regards,

Alasdair

Dr Alasdair Scott FRCS PhD
Science Director

Rated 5 out of 5 stars

Outstanding professional service.

I have used Selph numerous times and will certainly use their excellent professional tests in the future. They provide a number tests that are not standard protocol for a NHS General Practitioner to conduct which I find very beneficial. In addition, all the blood test results matched precisely that of NHS tests. The tests are easy to undertake with clear instructions, the medical reports are concise, the service and communication is faultless. I highly recommend Selph, particularly if your usual health service provider are dragging their heels.

1 September 2026
Unprompted review
Selph logo

Reply from Selph

Dear Martin,

Many thanks for taking the time to leave us such a generous review. It's really kind of you and appreciated by us all at Selph.

We look forward to being of assistance in the future.

Warm regards,

Alasdair

Dr Alasdair Scott FRCS PhD
Science Director

Rated 5 out of 5 stars

Fast delivery & Results

Fast delivery, easy to use and fast results.

26 August 2026
Selph logo

Reply from Selph

Hi Linda,

Many thanks for your 5 star review and your positive comments. We really appreciate the feedback and your trust in Selph.

Kind regards
Tom

Rated 5 out of 5 stars

Gluten intolerance 2nd opinion

Was recently diagnosed after NHS blood test as intolerant to gluten.
Used Selph for a second opinion.
Both test results corresponded accurately.
Worth paying the extra for reliable analysis, as two home test kits costing £8.00 each found no evidence at all of intolerance to gluten. You get what you pay for guys. Many Thanks, would use again!

20 August 2026
Selph logo

Reply from Selph

Hi Andy,

Thanks so much for taking the time to write this review and sharing some of your experience. We really appreciate your recommendation and look forward to assisting you in the future.

Best wishes,
Tom

Rated 5 out of 5 stars

Quick

Quick, clear - just easy.

27 August 2026
Selph logo

Reply from Selph

Hi Mrs Williams,

Thanks so much for your 5 star review and your positive comments. We really appreciate the feedback and your trust in Selph.

Warm regards
Tom

Rated 5 out of 5 stars

Fantastic speedy service

Fantastic speedy service

26 August 2026
Selph logo

Reply from Selph

Hi Mick,

Thanks so much for taking the time to write this 5*review. I'm pleased to here everything was speedy and look forward to assisting you in the future.

Best wishes,
Tom

Rated 5 out of 5 stars

Simple, swift and insightful

Clear guidance and instructions to do the home test, and a speedy turnaround of the results, accompanied by clear and meaningful interpretation and advice.

26 August 2026
Selph logo

Reply from Selph

Hi Stephen,

Many thanks for taking the time to leave this 5* review. It's wonderful to hear that you're happy with our service and you had a quick and positive experience. Thank you for choosing Selph.

Best wishes,
Tom

Rated 5 out of 5 stars

Really helpful customer service

Really helpful customer service. Quick results with lots of support.

25 August 2026
Selph logo

Reply from Selph

Hi Carly,

Many thanks for your 5 star review and your positive comments. We really appreciate the feedback and your trust in Selph.

Kind regards
Tom

Rated 5 out of 5 stars

Very impressed with the whole process

Very impressed with the whole process

Quick delivery of kit and speedy result

25 August 2026
Selph logo

Reply from Selph

Hi Penny,

Many thanks for taking the time to leave this 5* review. It's wonderful to hear that you were impressed with our service and you had a quick and positive experience. Thank you for choosing Selph.

Best wishes,
Tom

Rated 5 out of 5 stars

Easy process and very fast results

Website is easy to navigate, ordering process was straight forward, and test kit arrived within two days of ordering. There was at first some confusion as the test kit said it was a FIT test not calprotectin test that I had ordered. I emailed Selph and got a reply the same day which cleared everything up. Completing the test and sending it to the lab was easy to do. The instructions were easy to follow. Result arrived within two days and included the information I needed to speak to my doctor. Will definitely buy further tests from Selph in the future.

19 August 2026
Selph logo

Reply from Selph

Hi Anke,

Thanks so much for taking the time to write this review and sharing some of your experience. We really appreciate your recommendation and look forward to assisting you in the future.

Best wishes,
Tom

Rated 5 out of 5 stars

Great service

Great service. Got my results next day after lab received them which I wasn”t expecting. First time using and will definitely be back!

20 August 2026
Selph logo

Reply from Selph

Hi Jacqui,

Many thanks for taking the time to leave this 5* review. It's wonderful to hear that you're happy with our service and you had a quick and positive experience. Thank you for choosing Selph.

Best wishes,
Tom

Rated 5 out of 5 stars

Excellent

Excellent
Very please especially the blood collection method
Thank you

19 August 2026
Selph logo

Reply from Selph

Hi Rula,

Many thanks for your 5 star review and your very kind words. We really appreciate the feedback and your trust in Selph.

Kind regards
Tom

Rated 5 out of 5 stars

Excellent turnaround

The response time was super fast and customer service excellent. The test result was accompanied by a very detailed report containing helpful statisitics and clear explanations.

19 August 2026
Selph logo

Reply from Selph

Good afternoon,

Thanks so much for taking the time to write this review and sharing some of your experience. We really appreciate your recommendation and look forward to assisting you in the future.

Best wishes,
Tom

Rated 5 out of 5 stars

Fast response and reliable

Fast response and reliable. I used Selph about three years ago. A positive result was reported. Based on this, NHS investigation was undertaken and polyps removed. Thank you Selph.

The present test has proven clear.

19 August 2026
Selph logo

Reply from Selph

Hi Dr Lowther,

Many thanks for your 5 star review and your very kind words. We really appreciate the feedback and your trust in Selph. We are so happy to hear you report that your present test results were clear.

Kind regards
Tom

Rated 5 out of 5 stars

Professional fast easy to use service

Professional fast easy to use service, will definitely use again

12 August 2026
Selph logo

Reply from Selph

Hi Gavin,

Many thanks for taking the time to leave this 5* review. It's wonderful to hear that you're happy with our service and that you had a professional and speedy experience. Thank you for choosing Selph.

Best wishes,
Tom

Rated 5 out of 5 stars

Excellent frindly and professional…

Excellent frindly and professional service.
Little issues sorted out promptly.
Results were way more detailed than I expected.
Highly recommended and will be returning.
Its a shame our NHS is a long way behind.
Andrew

19 August 2026
Selph logo

Reply from Selph

Hi Andrew,

Thanks so much for taking the time to write this review and sharing some of your experience. We really appreciate your recommendation and look forward to assisting you in the future.

Best wishes,
Tom

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