Sellpy Reviews 

11,479
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Great service, good prices professional communication. I’m glad to have this service, as this spares me a lot of time for other activities and supports us by freeing the space for new clothing. Many t... See more

Rated 5 out of 5 stars

Amazing! The package was delivered on the scheduled. Arrived how described on the purchase. The price is wonderful, I’ll buy again❤️

Rated 1 out of 5 stars

It takes long to be assorted, the pictures are not good and appealing, if things are not sold, they either return to the sender with a fees or goes to spending if the owner agrees. In this case the o... See more

Rated 4 out of 5 stars

They have a large selection of items...clothing, household items, shoes etc. Prices are usually fair. However...shipping could be faster, return shipping should be cheaper, more care should be taken... See more

Company replied

Company details

  1. Second Hand Store
  2. Online Marketplace
  3. Used Clothing Store

Written by the company

Sellpy macht Second Hand einfach. Indem wir das Kaufen und Verkaufen mühelos machen, ermöglichen wir es mehr Menschen, sich für pre-owned zu entscheiden, und helfen Millionen von Artikeln, jedes Jahr ein neues Zuhause zu finden. Verkaufen? Pack deine Artikel einfach in eine Sellpy Tasche. Wir kümmern uns um Sortierung, Fotos, Preisgestaltung und Werbung. Sobald sie verkauft sind, übernehmen wir den Versand, die Kommunikation mit den KäuferInnen und die Zahlungen. Kaufen? Shoppe eine erschwingliche Auswahl an beliebten Marken und qualitätsgeprüften Artikeln von Tausenden von VerkäuferInnen in einer Bestellung. Jeder Artikel wird manuell geprüft und beinhaltet ein 30-tägiges Rückgaberecht.


Contact info

4.2

Great

TrustScore 4 out of 5

11K reviews

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4.2

All reviews

(11,479)

7,443 reviews in the last 12 months

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Rated 5 out of 5 stars

Great great great

25 March 2026
Sellpy logo

Reply from Sellpy

Hej,

vielen Dank für deine 5-Sterne-Bewertung!

Es freut uns riesig, dass du so zufrieden mit uns bist.

Vielen Dank für dein Vertrauen und bis zum nächsten Mal bei Sellpy!

Dein Sellpy-Team

Rated 5 out of 5 stars

Best products descriptions and prices

Products have the most sincere description possible, with very very good prices for the quality and brands available. One of my favorite options for shopping clothes and shoes!

24 March 2026
Sellpy logo

Reply from Sellpy

Hej,

Thank you so much for your 5-star review!

We are thrilled to hear that you appreciate our honest descriptions and the value we offer across all brands. Our goal is to make shopping for high-quality clothes and shoes both transparent and affordable, so it’s wonderful to know we’ve become one of your favorite options!

Thank you for your support, and we look forward to your next find at Sellpy.

Your Sellpy-Team

Rated 5 out of 5 stars

The have good stuff to offer.

The have good stuff to offer.

18 March 2026
Sellpy logo

Reply from Sellpy

Hej,

Thank you for your feedback!

We’re thrilled to hear that you’re enjoying our selection and that you found some great pieces. We put a lot of effort into offering a wide variety of unique items every day.

Enjoy your new finds and see you next time!

Your Sellpy Team

Rated 1 out of 5 stars

NOT WORTH it as a seller

NOT WORTH IT as a seller - between the low pricing they offer, the sales percentage they keep (up to 60%!!) and a very complicated system.

Of the 40% I get as a seller ... I still need to pay the advertising fees they claim (terrible photos and basic description, you can do better with your phone and Canva).

I sent them 2 full bags of clothes: 41 items published. Out of the 13 items sold I made a mere 30€ which actually I do not get because I have to repay them 46€ in ad fees. And if i want my items back I have to pay again to get them and I still owe them money.

UPDATE - it is even worse than I thought.
I realised they regularly decrease the prices so for an in excellent condition that retails for 16.99€:
- you start by asking 7.50€
- it is not selling so eventually it drops to the lower price possible of 3.50€
- of that 3.50€, the seller share is.... 0.20€ (laughable at best)
- of those 0.20€ you have to pay 1.20€ for add fees
So actually you did not "sell" anything at all and you owe them money.

Do you want to increase the price and keep it steady for some time? Guess what? They charge you another couple of € for that!

Want to give up and get your item back? Congratulations! You have to pay the 1.20€ ad fee per item + 5.99€ shipping!

If it doesn't sell.. they donate it to charity (hopefully) and - cherry on top - you owe them 1.20€.

I just ordered back all of my expensive items because I will get a ridiculous amount for them and the cheaper ones will never bring any revenue.

Conclusion:
Profit for me as seller: -56€. :-D
Great scheme for buyers and for Sellpy ... I'm going back to Vinted!

15 April 2026
Unprompted review
Sellpy logo

Reply from Sellpy

Hej,

Thank you for sharing your feedback with us. We’re sorry to hear that you are disappointed with the outcome of your sales and the current balance of your account.

Our service is designed to take the manual work off your hands, though we understand that the fee structure can be a concern if the final payout doesn't meet your expectations. We would like to take a closer look at your specific case to ensure everything was processed correctly.

Please feel free to reach out to our customer service team so we can review the details of your bags and fees together.

Your Sellpy Team

Rated 2 out of 5 stars

Shipping costs disproportionately high

The products themselves are excellent, and I am genuinely satisfied with the quality of what I received. However, the logistics side of the business is a major letdown for two main reasons:
Absurd Shipping Costs: The delivery fees are incredibly high, especially when compared to the actual cost of the items. It feels disproportionate and hard to justify.
Misleading "Express" Option: I paid an additional €2 for the "fast shipping" upgrade, but it was a total waste of money. The package took just as long to arrive as standard shipping.
It’s frustrating to pay a premium for a service that isn’t actually provided. While the items are good, the high costs and dishonest shipping claims make me hesitant to order again.
Note to the seller: If you offer a paid "quicker shipping" tier, it needs to actually be quicker!

27 March 2026
Unprompted review
Rated 4 out of 5 stars

Sellpy is a bit hit or miss

Sellpy is a bit hit or miss. I’ve placed 7 orders since October 2024: sometimes you get great items for very little money, but sometimes the sizing is off. Returns are not free. I understand it’s hard to provide perfect descriptions and photos for every item at this scale, but I wouldn’t rely on it for building a whole wardrobe and expecting everything to fit.

A useful trick: use your phone’s “Circle to Search” feature to quickly get context about an item. For example, the designer, when it was released, and how much it originally cost.

Also, Sellpy is good for cheap WESC clothes $$$

24 April 2025
Rated 3 out of 5 stars

Overall it was ok experience

The tool itself is good, easy to navigate, however payment process was unpleasant, I couldn’t use my Sellpy credits for payment with combination for PayPal or Apple. At the end I had to pay the whole amount with ApplePay.
Yesterday, I have received the goods, unfortunately some of them were really dirty, and it wasn’t written in the description.

23 February 2026
Sellpy logo

Reply from Sellpy

Hej,

Thank you very much for your feedback. Please contact our customer service team regarding the payment issue with the Sellpy Credits. We’ll be happy to look into this matter and assist you further. As for the incorrectly described items, please register a complaint. Our customer service team can also help with this.

Best regards,
Your Sellpy-Team

Rated 1 out of 5 stars

They took everything of value and sold…

They took everything of value and sold it elsewhere! Sold my moms Gaultier, Gucci, Vivienne Westwood, Thierry Mugler, Galliano, Fendi on Vestiaire Collective and Vinted. My daughter showed me every removed object on other sites, selling for sky high prices! How dare you?!?

1 February 2026
Unprompted review
Sellpy logo

Reply from Sellpy

Hej Magnus,

Thank you for your feedback. I can assure you that Sellpy does not resell items sent in to us on other platforms. Items sent in are sorted and then offered for sale exclusively on Sellpy. Please contact our customer service team so that we can look into your case and assist you further.

Best regards,
Your Sellpy-Team

Rated 5 out of 5 stars

I love Sellpy

I love Sellpy. For the price you get it's unbeatable.

Not great for selling expensive stuff, though; they have great trouble pricing brands fancier than Zara.

5 February 2026
Rated 5 out of 5 stars

All good

All good, no problems

10 February 2026
Sellpy logo

Reply from Sellpy

Hej André,

Thank you for the great review!

Best regards,
Your Sellpy team

Rated 5 out of 5 stars

Clothes

Items as described online.

31 January 2026
Sellpy logo

Reply from Sellpy

Hej,

Thank you very much for your positive feedback!

Best regards,
Your Sellpy team

Rated 5 out of 5 stars

I absolutely love Sellpy

I absolutely love Sellpy! From start to finish, the experience has been smooth, easy, and genuinely enjoyable. The platform is user-friendly, the selection is fantastic, and everything feels well-organized and reliable.

What I appreciate most is their commitment to helping recycle clothes, shoes, and other products. It feels great knowing that every purchase or sale is contributing to a more sustainable future. Giving pre-loved items a second life instead of letting them go to waste makes shopping feel meaningful and responsible.

It’s such a smart and inspiring concept — good for your wardrobe and good for the planet. I’m beyond happy with my experience and will definitely continue using Sellpy. Highly recommended!

30 January 2026
Sellpy logo

Reply from Sellpy

Hej Amayran,

thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you find the Sellpy experience so smooth and enjoyable.

It means a lot to us that you appreciate our commitment to sustainability. Our goal is to make circular fashion as easy and accessible as possible, and knowing that our mission resonates with you makes our work even more rewarding. Giving pre-loved items a second life is indeed a win for both your wardrobe and the planet!

Thank you for your high recommendation and we look forward to seeing you again soon!

Your Sellpy-Team

Rated 5 out of 5 stars

Great experience

Great experience, products just as described, no hassle with the returns either. Would recommend.

29 January 2026
Sellpy logo

Reply from Sellpy

Hej,

Thank you for your lovely feedback – that's really great.

Best regards,
Your Sellpy team

Rated 5 out of 5 stars

I love love love love love love love…

I love love love love love love love Sellpy!

21 January 2026
Sellpy logo

Reply from Sellpy

Hej Cristina,

thank you so much for your feedback. We are thrilled to hear that you love Sellpy so much!

It is wonderful to have you as a customer. We wish you a lot of fun with your items and hope to see you again soon.

dein Sellpy-Team

Rated 5 out of 5 stars

Great shop for good prices and broad…

Great shop for good prices and broad choice of clothes. I have sold and bought pieces there, both processes were very positive.

27 March 2025
Sellpy logo

Reply from Sellpy

Hey Oliwia,

Thank you very much! That's great feedback for us and we're delighted that you're satisfied as both a buyer and seller!

Best regards,
Your Sellpy team

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