Oh Steph is just a dream to deal with! Her advertising and emails make me chuckle 😃 absolutely first class business acumen. The Scouse Bird products are so unique and excellent quality. Bought t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love Scouse Bird Shop. Great range of products. Especially love the Spanish Cleaning stuff ❤️ obsessed with Colonia! Always super fast delivery and everything is packed so well. 10/10 no notes 😘�... See more
Myself and many many others have been duped into purchasing fake kifra products via a well known social media site. It really put me off purchasing kifra products. A friend of mine told me about scous... See more
Company replied
So happy with my purchase.My home smells divine with my new Roomoi reed diffuser in the celestial gardenia fragrance.Its comes in a lovely bottle and would make an ideal gift for some special.Will def... See more
Company details
Written by the company
Welcome to Scouse Bird Shop – your one-stop destination for funny, sweary, and totally unique gifts with a massive dose of Scouse attitude! We’re a female-owned, Liverpool-based small business that specialises in Scouse gifts, Spanish cleaning products, political mugs, offensive cards, and all the boss stationery your heart desires. We’re known for our iconic Scouse Bird Diary, hilarious anti-Tory gifts, and rude mugs that speak your truth – even when you’re too knackered to. Whether you’re shopping for yourself, a mate, your ma, or a proper gobshite, we’ve got something to make them laugh (or cry in the best way). From wax melts and hoover discs that’ll make your gaff smell amazing, to personalised mugs, sweary notebooks, and Liverpool-themed prints, we do gifts differently – bold, boss, and unapologetic. Proud to support political freedom of speech, Scouse culture, and spreading joy with a bit of sarcasm, we also offer free delivery on 4+ items – even on bulky stuff like Spanish cleaning bundles! Our customers love us for our fast shipping, gorgeous packaging, and top-tier customer service that actually gives a sh*t. We don’t do boring, and we definitely don’t do corporate. Everything we stock is hand-picked (or hand-designed!) with love, humour and proper personality. Whether you're after a cheeky birthday card, a mug that says what you're thinking, or the best Spanish cleaning products in the UK, you’re in the right place. We’re not just a gift shop – we’re a full-blown lifestyle, la. 🛍️💁♀️ Every order means the world to us – thank you for supporting independent, female-led business with a big gob and even bigger heart. 💕
Contact info
SCOUSE BIRD SHOP, C/O DOES LIVERPOOL, 1ST FLOOR, THE TAPESTRY, 68-76 KENSINGTON STREET, LIVERPOOL, L3 8HL, Liverpool, United Kingdom
- 01517087115
- office@scousebirdshop.com
- scousebirdshop.com
4.8
Excellent
444 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shopping experience
Good selection of products. Very fair pricing. Excellant delivery service
13 July 2026
Unprompted review
Love Scouse Bird Shop
Love Scouse Bird Shop.
Great range of products. Especially love the Spanish Cleaning stuff ❤️ obsessed with Colonia!
Always super fast delivery and everything is packed so well.
10/10 no notes 😘👌
13 July 2026
Unprompted review
Oh Steph is just a dream to deal with!
Oh Steph is just a dream to deal with!
Her advertising and emails make me chuckle 😃 absolutely first class business acumen.
The Scouse Bird products are so unique and excellent quality.
Bought the large wax melts which smell devine and also bought a Fumin T shirt...eye catching and convo starter!!
Fabulous service.
13 July 2026
Unprompted review
Reply from Scouse Bird Shop
Ah thanks so much, this is really lovely! xx
Everything smells fab
From ordering to shipping I was kept informed of the progress,my items arrived quickly and everything smells gorgeous xx
26 May 2026
Steph is friendly and helps out if…
Steph is friendly and helps out if needed. All the products have been great. Really enjoy the yearly diary as helps me stay organized.
2 May 2026
Unprompted review
Very disappointed not much of an aroma
Very disappointed not much of an aroma! I’ve bought the other flower diffusers from you and they smell really nice and strong.
30 June 2026
Reply from Scouse Bird Shop
Hi Brian,
I’m really sorry to hear the fragrance wasn’t to your taste. We don’t actually manufacture the products ourselves, we’re a stockist, so unfortunately we can’t control the strength or scent profile.
I do hope, though, that the ordering experience, delivery and customer service were all as expected, as that’s what Trustpilot is really designed to reflect. If there was anything about your experience shopping with us that we could have improved, I’d genuinely love to hear it.
Steph
Lovely products and quick delivery
7 July 2026
Unprompted review
Reed Diffusers
I have ordered the reed diffusers a few times from Scouse bird . They always smell amazing and last for ages , they always arrive quickly . If something wasn’t in Steph would ring and offer alternatives or she would ask if I want to wait till the item becomes available. Overall the customer service has been amazing and I will 100% be ordering again . :)
6 July 2026
Unprompted review
What can I say about this business it’s…
What can I say about this business it’s amazing everything you need from beautiful Spanish cleaning products to everything scouse gorgeous gifts which is everything Liverpool ❤️
Brilliant customer service delivered on time and not a drop of my Spanish cleaning product spilled 👍
28 May 2026
Fave Shop
Fave place to shop for my cleaning products, get so many compliments on the smell of my clothes and home. Delivery is quick which is a bonus. Also now part of the VIP customer which includes perks like discounts 💕
23 June 2026
Unprompted review
Where is my order???
I ordered this 10 days ago and while I have yet to receive my earrings or have any meaningful communication on what the hold up is, I have been invited by Scouse Bird Shop to give a review. So here it is... I wish I knew where my order is, that I paid for and have not received or had any tracking info that says anything other than that it "has been received by Royal Mail"
12 June 2026
Unprompted review
Reply from Scouse Bird Shop
Hi Amanda,
I’m sorry you’re disappointed. There isn’t actually a hold up with your order. It was dispatched promptly and is progressing through the postal network. International deliveries do take a little longer than UK ones, and once an order has been handed over to the postal service it’s unfortunately outside of our control.
The review request you received is an automated email that’s timed around our standard UK delivery estimates. I completely appreciate that for international customers it can arrive before the parcel does, so I apologise for that.
I do have to say though that I feel a 1 star review is a little unfair in these circumstances. Your order was dispatched on time as you can see and there’s been no delay on our part. Hopefully your earrings will be with you very soon.
Ordering was easy
Ordering was easy, I ordered Colonia floor cleaner and the room and fabric spray to match. It arrived promptly and well wrapped and the scent is just amazing, so fresh and lemony
22 June 2026
Unprompted review
Great service my second order from here…
Great service my second order from here and love my items xx
15 June 2026
Unprompted review
Quick reply and delivery and reply for…
Quick reply and delivery and reply for Steph as I had accidentally ordered twice no problem refunding second order..
Bought cleaning bundle and the reeds diffuser and pink oil air freshener with rose on. All smell lovely..Not my first order and will order again..
26 May 2026
I’m loving the new smell of my home…
I’m loving the new smell of my home using the talco products from Scouse Bird Shop. My items arrived quickly and all with the tops secured so there were no nasty leaks! I’ve ordered from Steph before and will continue in the future x
1 June 2026
Unprompted review
Quick delivery
Quick delivery. Easy website to behotiate. Personal service. Absolutely love my Spanish cleaning products.Smell is gorgeous and lasts for ages.
8 June 2026
Unprompted review
Brilliant END OF
Brilliant products. My house smells amazing because everyone tells me it does. Steph is a boss girl as well.
28 May 2026
Excellent service
26 May 2026
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