SAGUARO Reviews 

13,351
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 3,133 reviews, reviewers overwhelmingly had a great experience with this company. Consumers regularly praise the shoes for offering a wonderful barefoot walking experience, noting that they are exceptionally lightweight, flexible, and supportive for everyday use. Many individuals appreciate the responsive customer service and smooth, speedy order processing that ensures items arrive ready to wear. However, some customers also noted issues with shipping delays, pointing out that packages sometimes take longer to arrive or encounter problems with local delivery couriers. A few buyers also experienced unexpected sizing inconsistencies or found that certain product materials were less durable or comfortable than anticipated.

What people talk about most

Product

Consumers find product to be positive, praising the comfortable fit, lightweight design, and great value for... See more

Quality

Customers consistently note positive experiences with quality, praising the durable construction, comfortable... See more

Delivery service

Clients share ambiguous opinions on delivery service, reflecting a wide range of experiences. While many... See more

Order

Reviewers highlight ambiguous experiences regarding their order process. While some consumers report that... See more

Customer service

Users describe positive interactions with customer service, often highlighting prompt and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall really happy. Delivery took a little longer than I first expected, but I received the information on time and it arrived without extra delays. Product seems great - I'll admit I'm glad I got t... See more

Rated 5 out of 5 stars

Good value for the price. I've had to return/exchange a couple of pairs to get a better fit, and customer service is always responsive and respectful. These are my favorite shoes. I've worn them walki... See more

Rated 5 out of 5 stars

Speedy service and easy checkout … goods received to the UK within a few days from order placement. Saguaro products are consistently good quality and value for money. From personal experience, whils... See more

Rated 5 out of 5 stars

Sizing was something I needed help with so thank you for resolving this for me. The exchange was fast and perfect. I absolutely LOVE these shoes and plan to buy more. I have no foot issues and weight... See more



Company details

  1. Shoe Store

About SAGUARO

Written by the company




WOMEN
MEN
KIDS
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FOR EVERYONE:
We serve everyone with our products, from a child's initial steps, to an adult's daily commute, to the adventures of outdoor enthusiasts, to the recovery of injured athletes, we listen to their feedback and continuously optimize until everyone is satisfied.

KEEP UNAFRAID:
Drawing inspiration from the SAGUARO in the desert, we hope everyone can face challenges fearlessly and enjoy limitless life.

KEEP UNBURDENED:
User feedback states that their feet feel light, and they don't even want to take off the shoes. Such feedback motivates us to provide this experience to more people.

KEEP UNLIMITED:
We focus on online sales, providing service without time zone and regional limitations, offering our products to the public at a reasonable price. Our products are sold worldwide, satisfying limitless demand.

KEEP UNRESTRAINED:
Like the SAGUARO that sustainably grows in the desert, we remain fearless and unlimited. Our mission is to KEEP UNRESTRAINED, creating a burden-free walking experience for everyone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.4

All reviews

(13,351)

2,883 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointed with my second pair

This is my second and last pair of Seguaros and I'm disappointed again. It's been maybe 2 weeks now and the back heel has already worn through to the lower layer of rubber. I loved the look of the Chuck Taylor style, and I do know converse don't hold up super well, but I also know they last longer than a few flippin weeks. The tread on the bottom is non existent, it's just slightly bumpy. So i slip slide around in the rain. They are very wide toed and comfortable, but little to no cussion on the sole is quite uncomfortable to walk on. I have other wide toe shoes (or "barefoot" as you like) and they at least have more cushion! I have also worn LEMs, WHTN, and a no-name chinese brand from amazon, which have strangely been the best so far. Sincerily wish Seguaro would get their ish together.

8 August 2026
Rated 3 out of 5 stars

While I love these shoes for many…

While I love these shoes for many reasons- mostly for the wide toe box and the flexibility of the shoe proper, especially not having a “heel”, the Velcro design needs to be better. We’ve noticed the Velcro sticking extra strongly in various places thus making it peel off on the fussy side and not have anyplace to stick to the bristly side.

8 August 2026
Rated 1 out of 5 stars

Bad quality

Bad quality. I purchased a pair of Smart Ⅰ - Barefoot Shoes Black EU 47 to fit UK 11. The size was the only thing that was right, but the quality was very poor, I can see the glue all around the sole, thin and very cheap looking like from shoe zone shoes from.£9.99. I have bought shoes from saguaro before but the last 2 times I was very disappointed with the quality. I am questioning whether to go for a third time lucky.

1 August 2026
Rated 5 out of 5 stars

Process from beginning to end, outstanding

First so excited to see the style. Order was easy to place (decision on which color harder), and was quite happy about how quickly I received them. Unfortunately I ordered the wrong size. The exchange (I did change style to a different color) to the correct size was very easy. I was shocked how quickly the new pair was received and the old ones returned. The whole process was trackable. The new ones, excellent, perfect size and love the color. Soon I will be getting the other ones with the zipper. Thank you so much, so happy with the entire process. Bravo!

21 July 2026
Rated 5 out of 5 stars

Took these rain boots in my kayak

Took these rain boots in my kayak. Did not take up much space. When I got to shore after being wet , paddling all day I immediately put them on. They were a game changer around camp. Dry and comfortable feet! Highly recommend!

7 August 2026
Rated 4 out of 5 stars

Quality well built shoe! Easy exchange! Comfortable!

Love the quality and comfort of the shoes however, they run a whole size shorter than my normal size. I normally wear a size 8 but they were much too small so I returned in exchange for a size 9 and they fit perfect! Return was very easy. All I had to do was upload a pic of the shoes with soles turned up to show they had not been worn. They emailed me a return label which was nice so I didn’t have to pay for Rtn shipping. Had my replacement within about 5-7 days. They came in a nice cloth drawstring bag for travel. I purchased the gray with the multicolored soles and have received several compliments at the gym. I would have given five stars if they were true to size.

6 August 2026
Rated 5 out of 5 stars

🇺🇸 A Loyal Customer

🇺🇸 Excellent shoes for wide feet

My experience with Saguaro has been excellent. The shoes are very comfortable, flexible, and a great fit for wide feet, something that is extremely difficult to find in Brazil.

I work with private tourism and transfers in Maceió, Alagoas, Brazil, so my routine involves beaches, sun, roads, walking, and long hours on the move. Comfort and flexibility are especially important to me, which makes finding the right footwear essential for my work.

The longer delivery time is not Saguaro’s fault. It is mainly due to Brazilian customs procedures.

I was so satisfied with my experience that I became a loyal customer and will definitely buy again.

🇧🇷 Excelente calçado para pés largos

Minha experiência com a Saguaro tem sido excelente. O calçado é muito confortável, flexível e possui ótimo ajuste para pés largos, algo extremamente difícil de encontrar no Brasil.

Trabalho com turismo privativo e transfer em Maceió, Alagoas, Brasil, então minha rotina envolve praia, sol, estrada, caminhadas e muitas horas em movimento. Conforto e flexibilidade são especialmente importantes para mim, por isso encontrar o calçado adequado faz muita diferença no meu trabalho.

A demora na entrega não é responsabilidade da Saguaro, mas principalmente dos procedimentos aduaneiros brasileiros.

Fiquei tão satisfeito com a experiência que me tornei cliente fiel e certamente comprarei novamente.

30 July 2026
Rated 4 out of 5 stars

Arrived Damaged, but Resolved Quickly and Effectively

Shipping took awhile, which is okay, just something to note. My original shipment arrived damaged, but it was easy to file an exchange request, and they allowed me to keep the damaged item which I was able to repair myself. The replacement item also took awhile to arrive, but had no issues. Initially disappointed in the damaged item, but extremely pleased with how it was handled. Would purchase from Saguaro again based on this experience.

5 August 2026
Rated 2 out of 5 stars

Sole separated from shoe…

Was really excited about these shoes for my daughter and planned for them to be a hybrid transition shoe to winter. However, got them in May and by end of August the soles were separating from the shoe and completely unusable. Which is frustrating considering the price point and amount of time it took to get them.

30 August 2026
SAGUARO logo

Reply from SAGUARO

Thank you for sharing your experience. This is certainly not the level of quality we aim to deliver, and we sincerely apologize for the inconvenience caused.

We have noted the details of your situation, and our customer service team will contact you shortly to find a suitable solution. We are committed to resolving this matter to your satisfaction.

Your feedback is invaluable in helping us improve; we will share it with our product team to help us further enhance our quality.

Thank you for your patience, and we hope to regain your trust in SAGUARO. 🙏

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