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3.8

Great

TrustScore 4 out of 5

4 reviews

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1-star

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3.8

All reviews

(4)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

We were at an impasse.

We were at an impasse with our insurance company. We contacted David and informed him of our situation. We gave him full access and permission to act on our behalf. With in a short amount of time our claim was solved in our favour and we received a refund from our insurance company as well as covering all repairs required. We would recommend David Keane to anyone having problems getting all they require from an insurance provider. He is capable, caring and will leave no stone unturned in pursuit of a fair outcome for his clients. 5 Stars. Kerry and Colin Willett.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Very happy customers.

We were extremely happy with the information, advice, support and services we received from Solve My Claim.
Very knowledgeable about policies and the relevant entitlements.
Took so much stress out of the process and ensured our insurers stopped messing us around, which had been happening for months.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

This was a waste of money for us

This was a waste of money for us, 6 months of waiting with only one letter sent out. No response to emails enquiring asking how it was progressing only when I called I was told AFCA cases had a back log, I called AFCA and they knew nothing of this case. I emailed and cancelled my so called service with Solve my claim. save your money, lodge a claim with AFCA yourself it is free and they contacted me within 2 weeks and started a case, I received a satisfactory settlement within 5 weeks. This service appears to be taking advantage of people’s desperation and charging for a service that was not supplied. I did however receive a refund of a pro-rata amount after sending a email of demand as I was unable to get any response from the company.

29 April 2025
Unprompted review

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