SmartSeal Ireland Reviews 

520
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the products, noting that specialized cleaners and protective sealers successfully restore driveways and patios to look brand new. People also mention that the website is very straightforward to use, placing an order is completely hassle-free, and most deliveries arrive exceptionally fast. However, some reviewers were not happy with delivery times, mentioning unexpected parcel delays, early drop-offs without anyone home, or long waiting periods for items to arrive. A few other people also felt that customer support communication could be improved, noting instances of delayed replies or a lack of updates regarding missing orders.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the high quality and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and fast... See more

Quality

People report high satisfaction and positive experiences with product quality. Consumers highlight that items... See more

Service

Reviewers highlight positive aspects of service, praising the helpfulness of the team and fast delivery... See more

Order

Clients share positive opinions on order, noting that the online process is very easy and accompanied by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great website, helped me make the right product choice. The feedback and reviews from previous customers were extremely helpful. Worth reading before ordering. Arrived super fast, 2 days I believe. Fa... See more

Company replied

Rated 5 out of 5 stars

Fast delivery. There was a small problem with my order but Rob sorted it immediately. The slab cleaner is great. I haven’t used the stain yet. Waiting for some dry weather. I would definitely use this... See more

Company replied

Rated 5 out of 5 stars

Paint was only put down yesterday so I will have to wait and see how it goes as every time back and front garden was painted it came off in the rains so I will keep you informed

Company replied

Rated 5 out of 5 stars

I found the staff representatives very helpful. They went out of their way to help me with my order. They told me what there products do ,where I use them and the required amounts.This allowed me fi... See more


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

520 reviews

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4.6

All reviews

(520)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

I found the staff representatives very…

I found the staff representatives very helpful. They went out of their way to help me with my order.
They told me what there products do ,where I use them and the required amounts.This allowed me figure out what I needed .
They were genuinely helpful.Smartseal I believe is a Good Company .

15 August 2026
Rated 5 out of 5 stars

Purchased 4 20 litre tubs of Roof Tile…

Purchased 4 20 litre tubs of Roof Tile paint for my house, 3 arrived on different days, 1 was missing, courier lied about delivery, turned out they damaged same and disposed of it without telling me or SmartSeal,contacted SmartSeal and dealt with the most courteous helpful man called Rob,he replaced missing tub of paint out of his own pocket without quibble, I'm in the process of applying the Paint, looks fantastic, too early to say about durability, but what an excellent company to deal with, wouldn't hesitate to use again and highly recommend to anyone looking to buy their products.

24 July 2026
Rated 3 out of 5 stars

I purchased 10 l of the product to…

I purchased 10 l of the product to clean sandstone. Although the sandstone looks brighter/better/cleaner, however despite vigorous brushing and rewetting when applied it has not removed the blackspot lichen. Two other issues; (i) I received and used the product during the hot weather. I do not think there were enough warnings to avoid using in warm weather as the chemical is more volatile/less effective. (ii) my sandstone paving is composed of small pieces so given the large amount of gaps/joints, more product is needed compared to larger 'slabs'.
I am not sure whether I will repurchase in the Autumn to give a second treatment as it is not clear that the black lichen will be removed.

12 July 2026
Rated 1 out of 5 stars

3 weeks waiting for my order

3 weeks waiting for my order. A fecking joke

8 July 2026
SmartSeal Ireland logo

Reply from SmartSeal Ireland

Smartseal have spoken to our customer and apologised for not only the delays, but also the lack of communication, which is inexcusable.

There have been issues with our products reaching Ireland from the UK. Lessons have been learnt and hopefully this situation will not occur again. Nigel@Smartseal

Rated 3 out of 5 stars

E-mail received upon purchase to say…

E-mail received upon purchase to say product had been dispatched- it had not. On a positive note i did receive an adequate explanation as to why this had occurred. I would use smartseal again.

8 July 2026
SmartSeal Ireland logo

Reply from SmartSeal Ireland

Thank you for your understanding Mary and updating your review. Regards, Nigel@Smartseal

Rated 4 out of 5 stars

Roof paint

I I ordered roof paint from smart seal recently. There was a delay in the time it took to have this paint delivered - this delay was more than normal as a week or 2 previously I had an order delivered in 3 days - a manager contacted me and was very understanding and appreciated that it shouldn’t have taken so long. He has put measures in place to keep the customer more up to date.,This is good customer service. The quality of the product is what’s paramount and has always been great. I’m dropping 1 star for the delay

8 July 2026
SmartSeal Ireland logo

Reply from SmartSeal Ireland

Thanks for your understanding with the supply issues we have experienced Kieran. I really appreciate you updating your review. Regards, Nigel@Smartseal

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