Nexus Logix Reviews 

16
TrustScore 4.5 out of 5

4.5

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Company details

  1. Freight Forwarding Service

Written by the company

Nexus Logix is an Australian freight forwarder and logistics provider, headquartered in Brisbane. Founded by a group of seasoned industry professionals with decades of experience across Australia, Oceania, and Asia Pacific, our mission has been clear: to be the reliable partner that understands your rhythm and moves your cargo with care, accuracy, and confidence.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.5

All reviews

(16)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Provide helpful info

Great Customer Service

13 August 2026
Nexus Logix logo

Reply from Nexus Logix

Hi Mariam, Thank you for your review. We truly appreciate your feedback and look forward to continuing to assist you. We will let the team know of your review.

Rated 5 out of 5 stars

Nexus Support

Their support from end to end is amazing :)

11 August 2026
Nexus Logix logo

Reply from Nexus Logix

Hi Rasika, Thank you for your review. We truly appreciate your feedback and look forward to continuing to assist you. We will let the team know of your review.

Rated 5 out of 5 stars

Nexus have impeccable reliable customer service

Nexus have impeccable, reliable customer service. All staff are friendly and willing to assist with any issues or offer solutions to move your freight efficiently.

We have been with them since they began operations to provide service for our importing and exporting needs and would highly recommend them to any company needing logistic solutions.

5 August 2026
Nexus Logix logo

Reply from Nexus Logix

Dear Susan, Thank you for your review. We truly appreciate your help from the first day of Nexus and look forward to continuing to assist you. We will let the team know of your review.

Rated 5 out of 5 stars

Customer service is exceptional

Nexus has a fantastic team and is a pleasure to work with. Their customer service is exceptional, and they consistently go above and beyond to provide a positive experience.

23 July 2026
Nexus Logix logo

Reply from Nexus Logix

Hi Debbie, Thank you for your review. We truly appreciate your feedback and look forward to continuing to assist you. We will let the team know of your review.

Rated 5 out of 5 stars

Outstanding Freight Partner

Tervin and his team at Nexus Logix handle all of our company's export shipments and they have become an indispensable extension of our business. They consistently make the entire export process seamless, irrespective of the country we are shipping to. They are always responsive to our needs, communicate well and clearly know how to navigate the complexities of international freight. We highly recommend Nexus Logix to anyone looking for a reliable shipping partner.

8 July 2026
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Reply from Nexus Logix

Hi Lisa, Thank you for your review. We truly appreciate your feedback and look forward to continuing to assist you. We will let Tervin and his team know of your review.

Rated 5 out of 5 stars

ExcelleGreat Logistics Partnernt service with prompt…

Excellent service with prompt communication and professional support. The shipment was handled smoothly, and the team was always helpful. Highly recommended.

1 July 2026
Nexus Logix logo

Reply from Nexus Logix

Hi Sukanya, Thank you for your review. We truly appreciate your feedback and look forward to continuing to assist you. We will let the team know of your review.

Rated 5 out of 5 stars

Our partnership with Nexus Australia is…

Our partnership with Nexus Australia is strong, professional, and built on a foundation of mutual trust and collaboration

1 July 2026
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Reply from Nexus Logix

Hi Faizal, Thank you for your review. We truly appreciate your feedback and look forward to continuing to assist you. We will let the team know of your review.

Rated 5 out of 5 stars

Great customer service…

Matrix Polymers Australia have been with Nexus Logix from the day they commenced operations and we could not be happier with their service and their 100% commitment to us as a customer. First Josie and now Amber as an account manager, and Mathew looking after the logistics of all the containers we have delivered, we couldn't ask for more!!

1 July 2026
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Reply from Nexus Logix

Hi Michelle, Thank you for your review. We truly appreciate your feedback and look forward to continuing to assist you. We will let Amber and the team know of your review.

Rated 5 out of 5 stars

Reliable Freight Forwarder with Excellent Customer Service

Having a positive experience working with Nexus for our freight forwarding requirements. Team is professional, responsive, and always keeps company informed throughout the shipping process. Communication is clear, and they are quick to assist whenever we have questions or require support.

Appreciate their reliability in coordinating shipments and providing timely updates. Company commitment to customer service has made our logistics process much smoother.

Looking forward to continuing MPA partnership with Nexus and would recommend their services to businesses looking for a dependable freight forwarding partner.

1 July 2026
Nexus Logix logo

Reply from Nexus Logix

Hi Michelle, Thank you for your review. We truly appreciate your feedback and look forward to continuing to assist you. We will let the team know of your review.

Rated 5 out of 5 stars

Always a pleasure dealing with Amber 😊…

Always a pleasure dealing with Amber 😊 She’s friendly, responds quickly and is a great support …. Thanks Amber!

1 July 2026
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Reply from Nexus Logix

Hi Allison, Thank you for your review. We truly appreciate your feedback and look forward to continuing to assist you. We will let Amber know of your review.

Rated 5 out of 5 stars

Excellent Freight Forwarder!

Thank you to the whole team at Nexus Logix for your continued support! Mathew, Gayan and the whole team are amazing to work with. As a carrier, we always receive clear communication and bookings always sent on time, making them a dream to work with!

29 May 2026
Unprompted review
Nexus Logix logo

Reply from Nexus Logix

Thank you for the kind words and your continued support. We truly value working with your team and appreciate the important role you play in supporting our customers, Mathew, Gayan and the Nexus Logix team.

Rated 5 out of 5 stars

5 Star Service

We always receive 5 star service from Nexus Logix

18 June 2026
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Reply from Nexus Logix

Hi Sue, Thank you for your review. We truly appreciate your feedback and look forward to continuing to assist you.

Rated 5 out of 5 stars

Mathew and team are really professional

Mathew and team are really professional. Easy to work with. Highly recommended.

19 June 2026
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Reply from Nexus Logix

Hi Sam, Thank you for your review. We’re pleased to hear that you found our team professional and easy to work with. We truly appreciate your feedback and look forward to continuing to assist you.

Rated 5 out of 5 stars

Great communication

The team communicates the delivery schedules really well. Detailed, accurate, and timely information.

18 June 2026
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Reply from Nexus Logix

Hi Darren, Thank you for your feedback. We’re pleased to hear our communication and delivery updates have been clear, accurate and timely. We’ll share your review with our team.

Rated 5 out of 5 stars

Great to deal with

Great to deal with, friendly efficient staff.

12 June 2026
Nexus Logix logo

Reply from Nexus Logix

Hi Richard, Thank you for your review. We’re pleased to hear that you found our team friendly and efficient. We truly appreciate your support and look forward to continuing to assist you.

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