notta.ai 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Atrocious and fraudulent service. I opted out of a paid subscription after a free trial, and Notta continued to charge my debit card without authorisation or renewal receipts. My account status shows... See more

Rated 1 out of 5 stars

I had a free trial and opted out of the paid subscription, but Notta has repeatedly and fraudulently charged my credit card.

Rated 1 out of 5 stars

Notta really sucks by every standard. The transcription regularly stopped working. It throws in random words all through each transcript that don't belong and you need to thoroughly check every docume... See more

Rated 1 out of 5 stars

I signed up for a free trial with Notta and was charged $97.99 USD without any warning or reminder when the trial ended. I did not receive any email or notification about the automatic charge, and... See more

Company replied

Company details

  1. Transcription Service
  2. also in
  3. Audio Transcription Service
  4. Medical Transcription Service
  5. Meeting Planning Service
  6. Software Company

Written by the company

Notta is an AI-based voice-to-text transcription service that supports 58 languages. You can use Notta to transcribe audio or video files, online meetings, or face-to-face sales meetings. Notta can also schedule and transcribe Zoom, Google Meet, and Teams meetings.


Contact info

Breach of guidelines

All reviews

(170)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraudulent

I had a free trial and opted out of the paid subscription, but Notta has repeatedly and fraudulently charged my credit card.

30 September 2026
Unprompted review
Rated 1 out of 5 stars

Atrocious and fraudulent service

Atrocious and fraudulent service. I opted out of a paid subscription after a free trial, and Notta continued to charge my debit card without authorisation or renewal receipts. My account status shows a "free" tier of membership and yet my card is debited at times more than once a month without authorisation.

29 September 2026
Unprompted review
Rated 2 out of 5 stars

Paid Notta user

Paid Notta user, but utterly disappointed when I'm running bot free audio recording. First of all, it doesn't distinguish speaker.

Second, the transcript has many error.

19 August 2026
Unprompted review
Rated 1 out of 5 stars

What a racket - don't bother. There are other better alternatives.

What a racket. I came across this product after conducting a search for a free wav to txt transcription. I feel as though, if your product is decent and worth it, the person will covert to being paid because the product is valuable.

I'm not a fan of providing my email address in order to get access to something where the claim is that it's free but I thought, if it turns out to be a great product, then I'm okay with them having my email. I'm sent a link - it has transcribed 1 minute and 50 second's worth of content. Of course, I can get Notta Pro and get it straightaway...ugh. I find a workaround where I have access to the full transcription, but, in order for me to have access to a txt file for the transcription - again, I have to upgrade.

I get wanting to convert people to upgrades but be transparent. DO NOT place "Online Free WAV to Text Converter - Transcribe WAV to Text" in the text below your link if it's not free. This is ridiculously disingenuous. Let your product speak for itself or be upfront that your product isn’t free. Now, not only have you wasted my time but you have my email, which I’m absolutely sure you’ll sell. Not a fan, notta - NOT A FAN.

27 July 2026
Unprompted review
Rated 1 out of 5 stars

Basically unusable

Couldn't even transcribe one not particularly long record, it hovered around 20% and then just gave up, spat out a partial transcription and started begging for money, saying my transcription time is used up. Needless to say it ain't getting any.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Terrible app

Terrible app, and they scam you essentially in auto year billing even though you pay for a month. They charged me 110$ instead of 15. Terrible app not trust worthy.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Nothing works, requested a refund. Stay away.

It used to work, now it doesn't work at all. The company seems to have stopped any active work and just charged me for the year, and that's it.

I've reached out to support for help, and have several transcripts that are not being done or even completed correctly. What I have from the past few months are incoherent garbled transcripts.

The company seems to be defunct. Stay away. I've asked for a refund.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

I hate it

I hate it. The transcription is appalling. None of my transcripts make any sense. This is the first review I've written for anything ever - but I'm that annoyed. I wish I could find a good transcription program because they all seem terrible - but this one especially.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Notta really sucks by every standard

Notta really sucks by every standard. The transcription regularly stopped working. It throws in random words all through each transcript that don't belong and you need to thoroughly check every document over and over. The support is lousy and the company is basically selling a third rate fraudulent product. Stay well clear!!

22 April 2026
Unprompted review
Rated 1 out of 5 stars

I signed up for a free trial with…

I signed up for a free trial with Notta…
I signed up for a free trial with Notta and was charged $97.99 USD without any warning or reminder when the trial ended. I did not receive any email or notification about the automatic charge, and I never agreed to continue with a paid plan.

Their customer service response was dismissive and refused to refund, even though I didn’t use the service beyond the trial. This is deceptive and unacceptable.

I strongly advise others to stay away from this platform. Their billing practice feels like a scam.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Notta ai transcribing in Greek

​Review:
I recently tested this service using the 3-day trial specifically for Greek language transcription, and unfortunately, the results were very poor.
​There are several major issues I encountered:
​Language Mixing: In many segments, the software failed to recognize Greek entirely and transcribed the audio into a completely different language.
​High Error Rate: Even in the sections where Greek was detected, there were constant spelling and grammatical mistakes that made the text difficult to use.
​Lack of Reliability: Compared to other tools like TurboScribe, the accuracy here is not high enough for professional or even personal use.
​While I appreciated the opportunity to try the 3-day trial, I cannot recommend this service for Greek speakers at this time. It simply isn't worth the subscription fee when the manual correction time takes longer than the actual transcription. I will likely be returning to TurboScribe

13 January 2026
Unprompted review
Rated 1 out of 5 stars

trial

I used Notta.ai for voice transcripting and do not know how notta.ai scores for it's other features. I wasn't in particular "scammed" bij Notta.ai but I completely forgot to end the trial and was billed 83 euros. I knew the chance was high for me to forget, but I needed this for school. Theoretically, I can't blame them for that, because that isn't illegal. However, the Pro Plan isn't necessarily good. I expected that my text would be fully understandable but this wan't the case. I think there might be better AI's (who may not have a trial at all) that are cheaper than 83 euros/year. I think notta.ai earns the most money out off people like me forgetting to end their subscription. Otherwise they won't bill you yearly and let the trial only last 3 days. Who needs a voice transcriptor for a long time and on a daily basis in the fist place. Once again, it isn't illegal what they do, but morally it is not the way of acting.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Bad app

It doesn't summarize my interview at all. It only summarized some parts which led to me becoming angry and failing my class. Everyone got wrong answers because of this app. I would not recommend this at all!!!!!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great software and helpful customer service

I cannot agree with the negative reviews. I enjoyed the free version and therefore purchased the pro version. Unfortunately, the project that I planned didn't go ahead. I contacted the customer support 2 days after signing up and they refunded me the full amount within one day. If I have another project coming up, I will definitely opt for notta.ai

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs – over a year with no response!

I signed up for their free trial on June 1st, 2024, and immediately canceled, exactly as their terms required. Yet they went on to charge me $14.99 every month for seven months, that’s over $100 taken without authorization. I’ve sent multiple messages, follow-ups, and even a formal notice, but after more than a year, I’ve received absolutely no reply. Total silence. Not a single email, no refund, nothing. This behavior is shameful, misleading, and deeply unprofessional. They’re the kind of company that takes your money fast but disappears the second you ask for help. In short: unauthorized charges, zero customer support, and a complete lack of accountability. Save yourself the trouble, stay far away from this company.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Used the free trial for the…

Used the free trial for the transcription of 3 audios for a meeting and I must admit that the transcription was really relevant and accurate, the identification of speakers was great and useful and the global text was totally close to the recording. I had an issue with the free trial that I was nt able to cancel on time and they replied to me in less than 24 hours and gladely offered reimbursement. The support team is really effective and kind.

I would truly recomend it to anyone is needing these services.

20 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look