MiniTool Software Ltd. Reviews 

3,481
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently state that the digital software solutions are wonderfully reliable, highly intuitive, and remarkably helpful for managing complex storage tasks without ever experiencing unnecessary stress. People constantly praise the dedicated customer support team, explaining that representatives deliver exceptionally fast, friendly, and professional assistance whenever license keys or technical questions arise. However, some reviewers were not happy with specific software limitations, clumsy design choices, or occasional technical hiccups during advanced operations. A few users also experienced frustrating difficulties regarding specific interface menus, crashing boot environments, or compatibility features with external network servers.

What people talk about most

Customer service

Customers had positive experiences with customer service, consistently praising the team for being... See more

Product

Customers consistently note positive experiences with product, highlighting tools that work reliably and make... See more

Response time

Reviewers mention positive feedback about response time, highlighting consistently fast and prompt assistance... See more

User experience

Consumers find user experience to be positive, highlighting how the software is fast, reliable, and easy to... See more

Staff

People report high satisfaction and appreciation for the staff, describing the team as courteous,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They helped me solve a difficult problem caused by a windows update that wouldn't run. We had to go back and forth a few times. Usually I hate emails but the techs there actually read what I sent and... See more

Rated 5 out of 5 stars

I had to change my boot drive to make my machine compatible with Windows 11. I know enough about computers to be dangerous but not foolhardy and find doing anything with BIOS makes me nervous. My ch... See more

Rated 5 out of 5 stars

MiniTool Movie Maker is a great tool for design a very complete video clip for presentations. It has all you need to make a quick response for last hour request. It has a very quick learning curve. T... See more

Rated 5 out of 5 stars

I have used Partition Wizard for many years, and it has always worked well. Recently it perceived some change in my computer and wouldn't allow my license. I contacted tech support and the same day... See more


Company details

  1. Software Company
  2. Computer Accessories Store
  3. Data Recovery Service

About MiniTool Software Ltd.

Written by the company

MiniTool® Software Ltd. is a committed software development firm, delivering top-notch programs, such as data recovery programs, disk/partition management programs, backup & restore programs, system optimization programs, video editing programs, PDF editing programs, and more. Trusted by millions of users worldwide, our innovative technology and expert team ensure your data's security, integrity, and creative potential.

Featured Products

MiniTool Partition Wizard
MiniTool Power Data Recovery
MiniTool ShadowMaker
MiniTool MovieMaker

MiniTool Guarantee

We are trusted by millions of users worldwide.

100% Virus-Free and Spyware-Free!

Money-Back Guarantee

24/7 Tech Support

Instant Delivery


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(3,481)

199 reviews in the last 12 months

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Rated 5 out of 5 stars

A Must Have for PC and Mobile Upgrades

I last purchased MiniTool's Partition Wizard over seven years ago. In that time I've used it to clone and upgrade boot drives on laptops, desktop, and even external SD cards on cell phones, tablets, and Nintendo Switches. If you want the flexibility of upgrading your mobile or desktop hardware you need Partition Wizard. MiniTool's top-notch customer support will also help you make the most out of your license. Previously, their Pro Ultimate tier supported only 3 installs...when they increased that to 5 installs I messaged them and they upgraded me at no additional charge. And when my last laptop failed catastrophically, they were able to remove that install from my account...so now I can install it again on my replacement laptop. I really cannot say enough nice things about MiniTool as a company and their Partition Wizard software as a tool for upgrading your tech's storage. Kudos guys!

29 August 2026
Unprompted review
Rated 5 out of 5 stars

MiniTool - A Great Company With Which To Do Business!

I have used MiniTool Partition Wizard since 2019. I bought a "Lifetime" version. Back then, lifetime on software usually meant the lifetime of the customer or the lifetime of the particular computer you were using - not the lifetime of that version or for only a year. MiniTool reactivated the software when I had a computer crash and had to reinstall windows and all my software. They were courteous and did not quibble. Recently, I changed my motherboard and processor, but kept the same M.2 SSD which had all my software. They reactivated the software one more time. They gave me the option of getting an upgrade that will cover 5 computers for a very reasonable price. I will certainly do that the next time I add another computer or upgrade the present one again. Not only do they make excellent software that is easy to use and very efficient, they have proven to be a very ethical company. Their customer service is prompt, clear, courteous, and friendly.

22 August 2026
Unprompted review
Rated 1 out of 5 stars

Minitool Media Builder has got a …

Minitool Media Builder has got a unnecessary media type selection screen should have at least two options, or, skipped

13 October 2025
Unprompted review
MiniTool Software Ltd. logo

Reply from MiniTool Software Ltd.

Hi,

Thank you for sharing your feedback. We’re sorry that the current Add Boot Menu and MediaBuilder functions did not meet your expectations.

Your comments about modern Windows Boot Manager support and the need for more options in the MediaBuilder media type selection are very helpful. We’ll pass this feedback along to our product team for consideration in future updates.

We really appreciate you taking the time to let us know where we can improve.

Rated 5 out of 5 stars

Licence actication issues - sorted!

I'd run out of active licences on my product - it was still linked to machines that had been replaced, and Support sorted that out for me in minutes.
Great service!
Up and running again.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied buyer

Good products, GREAT after-sales service. I have twice now lost my licenses and they find them and email them to me within a day or so. Very satisfied.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

MiniTool Partition Wizard will never let you down.

MiniTool Partition Wizard will never let you down.

I've been using this partition s/w for years and I have to say that I've never had an issue with some pretty complex demands: I have over 400TB of storage over a mix of SATA, SAS, NVMe and plain thumb drives, and MiniTool is terrific at scrubbing, testing, formatting, partitioning, expanding, contracting and moving partitions as needed. Even when resizing Microsoft's System partitions to accommodate their growing update payloads, MiniTool allowed me to "move the unmovable" so I could grow the partition as needed.

It's excellent software backed by a responsive company at a reasonable price.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Jason

Jason, Customer Support Specialist, was very helpful and patient. Thank you for all your help!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Yoga!

I contacted customer support for a license key reset as I no longer had access to the devices where I had previously used MiniTool Partition Wizard.

After sending an email, Yoga was quick to assist, professional and polite. Got my issue resolved quickly and I am back to using MiniTool Partition Wizard :)

5/5.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Very good customer support

I contacted customer support by email and received a very quick response with some relavant questions. After answering the questions i received an elaborate explanation ans instructions how to solve the problem (rebuilding the EFI boot-partition).
I am very satisfied about MiniTool and their customer support!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Great product & support

I really like the product, although wish for home/personal users it was a bit less expensive.

Additionally, they are very responsive and helpful with their support. (Thank you Vicky!)

19 July 2026
Unprompted review
Rated 5 out of 5 stars

A Customer for Years, and Their Support Has Always Delivered

I've been using MiniTool products since around 2020, and they've become some of the software I consistently install on every PC I own. Over the years I've used MiniTool Partition Wizard Pro, MiniTool Power Data Recovery, Video Converter, and MovieMaker, and they've all proven to be reliable, easy to use, and well worth the investment.

Most recently, after building a new computer, I ran into an activation issue with my Partition Wizard Pro license because I'd reached the activation limit. I contacted MiniTool Support, explained that two of my old computers had been retired, and they responded almost immediately. They verified which systems were no longer in use, removed the old activations, and had me up and running again within a very short time.

What impressed me most wasn't just how quickly they solved the problem, but how professional and courteous the entire process was. They clearly explained their licensing policy, reset my license without any hassle, and even offered a discounted upgrade option—without any pressure to buy.

In a time when good customer service seems increasingly rare, MiniTool continues to stand behind both its products and its customers. After using their software for years, I can confidently recommend both the products and the company behind them. Five stars all the way.

29 July 2026
Unprompted review

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