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mit.dk Reviews 

348
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TrustScore 1 out of 5

1.2

Mailing Service
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Company details

  1. Mailing Service

About mit.dk

Written by the company

mit.dk er den nye og moderne digital post app, som alle danske borgere over 15 år har adgang til med deres NemID eller MitID.

I mit.dk får borgere alt deres digitale post fra myndighederne – og de kan også få digital post fra virksomheder.

Contact info

1.2

Bad

TrustScore 1 out of 5

348 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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1.2

All reviews

(348)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

Has not worked for several weeks...

Has not worked for several weeks.... The web-site doesn't work and the app dosen't work either.

Error message on web:

"403 Forbidden" "Microsoft-Azure-Application-Gateway/v2"

Error message in app: "I have forgotten it but it worked the second time I tried to log-in. So there seems to be a problem the first time only".

Browser problems and app problems combined (?)

24 January 2025
Unprompted review
mit.dk logo

Reply from mit.dk

Hej

Tak for din anmeldelse.

Vi er kede af at høre, at du oplever udfordringer med at logge ind på mit.dk.

Vi igangsatte et nyt design, som kan have skabt nogle udfordringer i forbindelse med at logge ind, men dette er nu blevet løst.

Oplever du stadig udfordringer bedes du kontakte os direkte på kundeservice@mit.dk, så vi bedre kan hjælpe dig.

Du ønskes en god dag.

Med venlig hilsen
mit.dk

Rated 1 out of 5 stars

403 Forbidden

403 Forbidden
Microsoft-Azure-Application-Gateway/v2

men hvad kan for ven af Microsoft (er jo et USA firma )

13 January 2025
Unprompted review
mit.dk logo

Reply from mit.dk

Hej Kenneth.

Tak for din anmeldelse.

Vi er kede af at høre, at du oplever problemer med at logge ind på mit.dk

Vi igangsatte et nyt design, som desværre skabte problemer i forbindelse med at logge ind, men dette er nu blevet løst.

Du ønskes en god dag.

Med venlig hilsen
mit.dk

Rated 1 out of 5 stars

I have created a map and put my…

I have created a map and put my payslips from one of the companies I am working for and now the map is gone together with my payslips and this is the only place I receive these from that company and they are now gone. E-boks was so much better, I don't understand why we have to move to that underdeveloped software!!!

30 June 2023
Unprompted review
mit.dk logo

Reply from mit.dk

Hi Michaela,

We apologize for the inconvenience you are experiencing with mit.dk. This is not the intended user experience, and we would like to assist you in finding a solution.

To help you further, we kindly request some additional information. Please get in touch with us directly via email at kundeservice@mit.dk or by phone at +45 70 80 25 80.

We are available on weekdays from 8 am to 8 pm, on weekends from 10 am to 4 pm, and on public holidays from 10 am to 3 pm.

We eagerly await your reply.

Best regards,
mit.dk

Rated 1 out of 5 stars

Absolutely terrible app on iPhone

Absolutely terrible app on iPhone. It's the same thing at the end of every month. Not able to log in! It seems like it's because the servers are overloaded but the service status is green ignoring all problems.

29 June 2023
Unprompted review
mit.dk logo

Reply from mit.dk

Hi,

Thank you for your review.

I’m sorry to hear that your experiencing issues with our app.

We would love to hear from you directly, so we can help you with the challenges you are experiencing.

Therefore, you are very welcome to contact us on phone +45 70 80 25 80 or send us an e-mail on kundeservice@mit.dk, where you elaborate on the challenges you are facing in our app.

We look forward to hear from you.

Best regards,
mit.dk

Rated 1 out of 5 stars

Horrible and doesn't work

Horrible website on which it is impossible to connect. Also, it is missing basic functionalities such as downloading several mails at once.

22 May 2023
Unprompted review
mit.dk logo

Reply from mit.dk

Hi Vincent

We’re sorry to hear that you find the mit.dk website horrible and impossible to connect to. It shouldn’t be like that. We would appreciate it if you would contact us so we can hear more about the issues you are experiencing and help with a solution.

We would also like to hear more about your feedback, as feedback is one of the ways we can improve in the future.

You can contact us directly either on our mail: kundeservice@mit.dk or by phone on: +45 70 80 25 80 as this will be the best way to make sure that we get both your feedback and help you find a solution to issues you have experienced.

You can contact us Mon-Fri between 08:00-20:00, on weekends 10:00-16:00 and on holidays 10:00-15:00.

We look forward to hear from you.

Kind regards
mit.dk

Rated 1 out of 5 stars

Shameful servers

Shameful servers, and now its totally down. Official site to check goverment emails.. garbage

18 March 2023
Unprompted review
mit.dk logo

Reply from mit.dk

Hi,

Thank you for your inquiry.

We are very sorry to hear that you have encountered operational problems.

Unfortunately, we are hit with operational problems from time to time. You can follow our operating status on the mit.dk website.

We would like to hear from you with more details, so we can investigate further on either our phone +45 70 80 25 80 or on our email kundeservice@mit.dk.

We are ready until 20 all weekdays, as well as on weekends 10-16 and public holidays 10-15.

Kind regards,
mit.dk

Rated 1 out of 5 stars

This service doesn't work for…

This service doesn't work for people...is working for the Danish government..

6 February 2023
Unprompted review
mit.dk logo

Reply from mit.dk

Hi,

Thank you for your review of mit.dk.

We aren’t sure what you mean by your review of mit.dk but we would like to hear from you on either our phone +45 70 80 25 80 or on our email kundeservice@mit.dk

By contacting us we can help you with whatever questions or issues you might have with mit.dk.

We hope to hear from you.

Kind regards
mit.dk

Rated 1 out of 5 stars

It never works when the one needs it

It never works when the one needs it! -.-

26 October 2022
Unprompted review
mit.dk logo

Reply from mit.dk

Hi,

We are sorry to hear that you are experiencing problems when using mit.dk.

It would be helpful if you could contact our customer service, providing us with more details on the problems you are experiencing on e-mail: kundeservice@mit.dk or phone number 70 80 25 80.

Customer service is open Monday to Friday 8:00 AM to 8:00 PM and weekend and holidays from 10:00 AM to 4:00 PM.

Kind regards.
mit.dk

Rated 1 out of 5 stars

Skriver normal drift

Skriver normal drift, men virker ikke.
Unauthorized Exception, transactionId: ab25772a-7d53-4c7f-aff7-887fafa3df38traceId: 6345a0f7e86fda31d66492bb51599f59

Det siger lidt om produktet.

11 October 2022
Unprompted review
mit.dk logo

Reply from mit.dk

Hej Michael,

Vi er kede af at høre, du oplever problemer med mit.dk.

Vi vil sætte stor pris på, hvis du vil kontakte vores kundeservice på mail: kundeservice@mit.dk, så vi kan få flere detaljer om fejlen du oplever.

Med venlig hilsen
mit.dk

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