Easy to order, you have the diagrams for everything on my bike. No problems with payment. Packaging is great, have orderer twice from you and the box gets on perfect condition, with an excelent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Megazip is #1 source of new genuine oem parts at discounted prices for major car, powersports, motocycle and outboard brands. Detailed diagrams & catalogues. Fast worldwide shipping to your door. Easy to find & order parts online.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 74% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It has always been a good experience…
It has always been a good experience for me with Megazip as all the staff are always here to help me
Everything excellent!!!
I have been waiting for my order now…
I have been waiting for my order now for a month and still haven’t received it. On top of that I received a €90 custom fee for this order. I will never use this company or site again.
Paying for expedited shipping is also a joke. I have had to call DHL 4 times for shipping issues related to problems with customs.
Reply from Megazip
Great company to work with
Great company to work with. They were able to get me the parts i needed that were not available anywhere in the USA. I reveived the parts very fast once they shipped. I will definitely order from them again!
NOT HAPPY PAYED ON THE 1/07 STILL…
NOT HAPPY PAYED ON THE 1/07 STILL WAITING NOT SENT FROM THERE END
The support delivers outstanding…
The support delivers outstanding support and care, and understanding of Customer needs.
Helpfull Customer service
Customer service team worked in with my while i finalised my order.
Once the order was finalised, very quick postage from Japan to Australia, all well packed and a secure delivery.
Very happy with Megazip!
Bought and paid for a part and was told…
Bought and paid for a part and was told a week later that there was no stock. But if I paid 150% more they could get it from the US. Not happy.
Very convenient purchase
Very convenient purchase, very courteous and professional staff, ready to do everything to ensure that the customer is satisfied, very fast delivery, taking care of the smallest detail so that there will be no problem, a team of champions, highly recommended, especially Valerie L. and Katherine K. Thank you 🙏.
First experience with this website went absolutely great!
Honestly can't imagine any better customer support they provided!
When I finally found the rare Asian-market-only motorcycle part I was seeking for a month, found here, bought it, but after checking it turned out they don't have in US warehouse, but support quickly offered me better way from Japan, so I won so much time. In such cases transportation fee costs so much more of course, but at least I found what I was seeking for, and their help was quick and incredible!
Recommended, will buy parts again from them.
They are scammers
They are scammers, they get the money they dont sent the parts, and they dont refund the money
AVOID THEM
Megazip is the greatest seller of the oem parts
Megazip support is the best i've experienced
Good price
Good price, good quality and helpful assistance! Thank you so much!
I ordered a fuel tank for my bike
I ordered a fuel tank for my bike. Only after inquiring on status did I get information that it can not be shipped with current couriers and require even more money, I have already paid an increased shipping cost and now asking for more money. Beware, never again.
Genuine parts and fast delivery
Genuine parts and fast delivery, first class service.
Stay away!
Stay away!! Very disappointing experience with MegaZip.
The order was accepted and payment was taken, while the item continued to show as “processing” for several days. After multiple follow-ups and reassurances from support, I was eventually informed that the part was apparently unavailable after all.
This reflects poor inventory management and a lack of proper order verification before accepting customer payments.
Communication was slow, the process was inefficient, and the overall experience was frustrating and time-consuming. Unfortunately, this has significantly reduced my confidence in ordering from MegaZip again.
Reply from Megazip
My experience
This shop has many parts for old timers, I’m sure you find for your car and motorcycles. Fast shipping, customer service gives us reply super quick, very recommended. Two thumbs up!!
Professionalism, Humanity, and World-Class Service – A True Partner for Riders!
I want to share my exceptional experience with Megazip and express my deepest gratitude to their team. I ordered a large set of OEM parts for my Suzuki V-Strom 650 (including fork seals, bushings, and cush drive rubbers), and during a period of complex security-related logistics in my region, they proved what elite service looks like.
After my initial package was returned due to regional challenges, Megazip handled the situation with a level of responsibility I have rarely seen:
Generous & Proactive Service: While the package was back with them, they allowed me to add several more parts to the order without charging any additional service or shipping fees.
Customs Sensitivity: At my request, they worked carefully to ensure the total value of the shipment was managed so it wouldn't exceed the threshold for customs duties—showing they truly care about the customer's financial interest.
Logistics Excellence: To overcome the regional delays, they upgraded the shipping to FedEx Premium on their own initiative, charging me only the minimal price difference.
Constant Support & Communication: They kept me updated throughout the entire process and personally followed the shipment until it arrived safely at my home workshop.
It is rare to find a company that combines such technical precision with genuine empathy and human service. All the original parts arrived in perfect condition, and the peace of mind they provided during such an uncertain time is priceless.
Thank you, Megazip, for being a reliable partner for riders and for helping me get my bike back on the road in top condition!
Adir Masuri
You should be using MegaZip!
I have been using MegaZip for years now and have found the website easy to use and very helpful with the diagrams they have available... they are always happy to help with adding to orders, chasing up hard to get parts and their communication is second to non... both via email/website and phone calls.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.