Medvape.shop Reviews 

782
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were somewhat happy with their experience overall. Buyers frequently mention that the business provides a reliable service when purchasing items online. Customers frequently praise the fast shipping times and secure packaging, pointing out that packages usually arrive safely without any damage. Consumers also note that products arrive as expected, tasting great and fully meeting their quality expectations during everyday use. Some reviewers were not happy with extended delivery delays, receiving incorrect items, or finding that parts of their order were missing entirely upon arrival. Others mentioned that customer support was extremely slow to respond, with communication channels often failing to answer important inquiries or tracking requests.

What people talk about most

Product

Consumers find product experiences to be divided with mixed feedback. Many reviewers praise the great... See more

Delivery service

Clients share ambiguous opinions on delivery service, reflecting a wide range of experiences. Many consumers... See more

Order

People report ambiguous experiences with order processes, reflecting a wide range of differing outcomes.... See more

Response time

Customers had negative experiences with response time, frequently reporting long delays and being ignored.... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing contrasting opinions about the items received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First off; GREAT customer support! This family business really knows how to take care of you. Kind and quick to answer + super generous if something goes wrong. They stock a wide variety of CBD,... See more

Company replied

Rated 5 out of 5 stars

Lots of update emails regarding the shipment. Better too many than none. My biggest concern really was that it could be a scam, as there are vape scam shops out there (those often have minimum order r... See more

Company replied

Rated 5 out of 5 stars

So I was a bit reluctant to buy some of these vapes since they're banned where I live. Decided to go for it anyway, plus a free rolling tray according to the website. Got the vape, taste is amaz... See more

Company replied

Rated 5 out of 5 stars

Took 1-2, weeks to deliver. Really great product! Delivered to Finland and i changed the UPS delivery to Posti so i could pick it up at the local Post machine. Thought that the vape isint doing an... See more

Company replied


Company details

  1. Vaporizer Store
  2. Cannabis store
  3. Seed Supplier

Written by the company

Medvape #1 for dry herb vaporizers in Europe. DHL Express to Your door in 24 Hours!


Contact info

3.2

Average

TrustScore 3 out of 5

782 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(782)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad reviews are true

Ordered dispozable vapes. Recieved different product.
Poor customer service/explanation-my product was replaced by something else-decision I was not involved in.
Questions when replied donewith huge delay vague and impolite.
Bad reviews repeat consistently /same issues mentioned. Coincidence?

I asked for replacement or refund or will claim as fraud with card supplier.

This could be such a good business if handled professionally.
Shame
I will wait for customer support 48h.

Also they claim to use Dpd or similar

My order( wrong one) came after 10 days with normal delivery not even signed for

Such a disappointment
And so much potential

Ouwadohak-order reference

18 June 2026
Unprompted review
Rated 1 out of 5 stars

I would not recommend this company…

I would not recommend this company based on my experience.

I placed an order and paid by bank transfer. Due to an issue with the shipping label, the parcel was returned and never delivered to me. After contacting customer support, I spent months trying to resolve the situation.

The response times were extremely slow throughout the entire process, often taking days or weeks to receive an update. Eventually, the company acknowledged the issue and offered either a reshipment or a refund. Since the original product was out of stock, I was instructed to place a new order and provide a new order reference so my original payment could be applied to it.

I followed all instructions exactly and submitted the new order reference as requested. After that, communication stopped. My WhatsApp messages were ignored, I was blocked on WhatsApp, and my email sent on June 3rd requesting a resolution received no reply.

The most disappointing part is not the original shipping problem, but the fact that the company has not taken responsibility for resolving it despite repeated promises and more than enough time to do so.

If you order from this company, be aware that customer support can be very slow, and resolving problems may become extremely difficult if something goes wrong.

12 June 2026
Unprompted review
Rated 1 out of 5 stars

scammers dont give tracking number i…

scammers dont give tracking number i ordered for 50 euros didnt give anything no emails nothing contacted support they gave me a answer saying its processing then ignored me whole time dont buy SCAM SCAM SCAM !

7 June 2026
Unprompted review
Rated 1 out of 5 stars

No one replys in their Whatsapp email…

No one replys in their Whatsapp email etc. i want to know where my order is and even if its being processed. Spent 100€ and still no reply.

So it's been 18 days since I wrote this and I've received nothing. I've called, I've texted, everything. I just want my refund. It must be the worst company I've ever had experience with.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Not gonna lie I was cautious at first…

Not gonna lie I was cautious at first but I went ahead and bought two vapes from them. Arrived in 1,5 weeks approximately with no issues at all. Also bonus points for having so many payment methods. 10/10 for sure!

23 March 2026
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Thank You! Everyone is cautious, and thats good. Thats why Medvape are here for You, Welcome back.

Rated 1 out of 5 stars

Products are very obvious fakes

Some products are very obvious fakes, print on the packaging is so low quality, barcodes that you cant even read or fake barcodes that you are supposed to check on manufacturers own site, and those confirm them to be fakes, munchies packaging looks real, but they have a way to check on their own website and you can see its all fake.

Stay safe, don't buy from medvape.

EDIT: medvape replied to my review by saying they sell EU versions of munchies, but they still have the codes to check if they are genuine, and medvapes munchie products are FAKE!

20 March 2026
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

We have requested more information from Trustpilot, as we cannot link this review to any orders.
If You have any questions about our products, please reach out to customer support.
Rest assured, we only sell original products.
We are selling EU version of Munchies, The US version is not allowed in EU.
EDIT: We buy our Original Munchie products from https://thepackglobal.com/ they are official distributor.
We are happy to talk to You on Whatsapp or email. You seem very hung up on fake products. We do NOT sell any fake products.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, quick delivery and top shelf quality. Definitely recommend it.

6 March 2026
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Happy that You liked the products and service - Thanks!
Welcome back to Medvape

Rated 5 out of 5 stars

Great shop!

Took 1-2, weeks to deliver. Really great product! Delivered to Finland and i changed the UPS delivery to Posti so i could pick it up at the local Post machine.

Thought that the vape isint doing anything, took a blinker > threw up in 20mins😅 not going to try blinkers as a beginner anymore..

21 January 2026
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Thank You, normal shipping time to Finland is 3-5 days.
Welcome back to Medvape!

Rated 1 out of 5 stars

Abzocke

Hab eine thc vape bestellt wirkt kaum und lässt mich nur kränklich fühlen mit halzschmerzen undso weiter würde jeden abraten von da zu bestellen der Kundenservice antwortet auch kaum

I will not contact you per WhatsApp after the person answering me said this:

"you are not listening to me…...."nananana....
14:04
I will tell mama.....
14:04
lol
14:04
ok big boy. talk to you later
14:04
we are so scared, because you are so bad-ass. calling your mama because you dont get your way

9 January 2026
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Hallo Diego,
We are not accepting your attempt to scam us.
Any real warranty will be handled. Any scam will not.
Welcome back to Medvape

Hallo Diego,
wir akzeptieren deinen Betrugsversuch nicht.
Jeder berechtigte Garantieanspruch wird bearbeitet. Betrug jedoch nicht.
Willkommen zurück bei Medvape

Rated 5 out of 5 stars

Great tbh

Great tbh. I don't know why so many ppl are complaining.

11 December 2025
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Hi Sneak Nation GT,

Thanks for the great tbh review — we’re really glad you had a smooth experience and everything worked out for you.

Welcome back to Medvape!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look