Medical Administration Training Reviews 

356
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online learning platform is very easy to navigate and all course materials are clearly organized and structured. People also deeply appreciate the incredibly supportive staff and trainers who are always ready to help with studies and provide prompt feedback. Many students note that the flexible self-paced learning environment makes completing modules smooth and manageable. However, some people mentioned that the level of feedback during assessment revisions and the availability of additional examples or guides could be improved. Reviewers also noted that while the overall workload is manageable, certain complex topics might require extra support or clearer resources.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Staff

Customers had positive experiences with staff, consistently highlighting their helpfulness, kindness, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found the design of the course easy to follow, the structure is clear, organised and effective. Response from the trainers was always fast, insightful and helpful. I had all the resources and suppor... See more

Company replied

Rated 5 out of 5 stars

I thoroughly enjoyed doing the course at my own pace. The content was easy to follow along with and understand. The support I got was amazing. I do wish there was an option to purchase the course as a... See more

Rated 5 out of 5 stars

I highly recommend MAT training. The team were extremely helpful and kind and were always available to provide support when needed. The way the course is delivered online is very straight forward and... See more

Company replied

Rated 5 out of 5 stars

I am a mature age student who did not get to finish high school. I was terrified of failure and very aware that I did not know 'how' to study. The support I received from everyone at MAT was amazing... See more

Company replied


Company details

  1. #1 of 3 best companies in Vocational College

Written by the company

Start your new career in medical administration or as a medical receptionist. Study online, choose a course in medical administration or medical reception, supported by the Australian Medical Reception Association [AMRA]. Online study provides flexible...

Medical Administration Training -

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

356 reviews

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4.8

All reviews

(356)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Great Institution to Study Through

I found the design of the course easy to follow, the structure is clear, organised and effective. Response from the trainers was always fast, insightful and helpful. I had all the resources and support I needed for success and have now completed my Diploma of Practice Management.

30 August 2026
Medical Administration Training logo

Reply from Medical Administration Training

Good afternoon Vanessa and thank you for your wonderful feedback. It was our pleasure assisting you through your course. Myself and all the staff at Medical Administration Training wish you the very best in your future career.
Kind regards, '
Ann McFillin
Director
Medical Administration Training

Rated 4 out of 5 stars

Student Experience

Overall, I had a really positive experience with the course. I found it flexible, well suited to self-paced learning, and most of the course content and assessment instructions were clear and easy to follow. Staff were always lovely and happy to help. Always professional.

One area that I feel could be improved is the level of feedback provided when an assessment response needs to be revised. At times, the feedback would indicate that an answer was incorrect without much explanation about which aspect of the response needed further review. I certainly wouldn’t expect the correct answer to be provided, but a little more specific guidance about what part of the question or response should be reconsidered would make it easier to understand where the misunderstanding occurred and support the learning process.

Aside from this, I found the course straightforward to work through and really appreciated the flexibility it provided and it makes the course a fantastic option.

30 August 2026
Rated 5 out of 5 stars

I Did It!

The Medical Administration Training staff were helpful through the whole process. I found the online process easy to navigate and enjoyed most of the subjects (I will never be a Work Health and Safety rep though). I had a false start with another company before stumbling onto MAT and the difference in their approach and the visual layout of the course was apparent immediately. I highly recommend this company.

16 July 2026
Rated 5 out of 5 stars

The resources on the platform are…

The resources on the platform are professional and easy to use. Most of the time the assessment process makes sense. The support is great. I have really enjoyed the course so far.

14 July 2026
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Reply from Medical Administration Training

Hello Shaz,
Thank you for submitting your 5 star review. We are delighted you have enjoyed the course. Please do not hesitate to contact us if we can assist further.
Regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Hopeful prospects

I enjoyed the course, and the lecturers were easy to talk with, and helpful with notes in their corrections of assessments. This course covers a great range of subjects, and some go very indepth, but still relevant.

The course itself was very intense, for me, considering I have not worked in the medical field at all, and have not studied in over 3 decades. But I managed to work my way through and have learn't a lot of interesting facts along the way.

7 June 2026
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Reply from Medical Administration Training

Leza, Congratulations on your wonderful achievement. We wish you all the very best in your future career.
Regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Thankyou

Thankyou! Amazing learning platform, easy to follow, learning material was really good, assessments were relevant and gave opportunity to practice prior learning or research, feedback from trainers and assistance was very prompt and helpful, marking was very prompt too, assistance with extensions was also greatly appreciated. Thankyou to everyone who was part of and helped in my online learning journey :)

26 May 2026
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Reply from Medical Administration Training

Hello Karen,
Thank you for choosing MAT to complete your qualification. It has been our pleasure assisting you through your learning journey and congratulations on successful completion of your course.
If we can be of assistance in the future please do not hesitate to contact us.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Great course

12 May 2026
Medical Administration Training logo

Reply from Medical Administration Training

Congratulations Hayley on successfully completion of your course. We wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Well Organised LMS and Supportive Staff

The online LMS system is well organised and easy to navigate. The learning materials and course contents are very informative, practical, and well detailed.
The admin staff and assessors are also very responsive, supportive, and helpful throughout the course. I had a positive learning experience with Medical Administration Training.

17 May 2026
Rated 5 out of 5 stars

Resources and staff support and…

Resources and staff support and feedback were excellent. I really enjoyed doing the course thank you.

5 May 2026
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Reply from Medical Administration Training

Michelle, Congratulations on the successful completion of your course. All of us here at Medical Administration Training wish you every success in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

I highly recommend MAT training

I highly recommend MAT training. The team were extremely helpful and kind and were always available to provide support when needed. The way the course is delivered online is very straight forward and well done. Thank you for my diploma!!

22 April 2026
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Reply from Medical Administration Training

Kerry, Congratulations on successfully completing the Diploma of Practice Management. The staff of Medical Administration Training wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Loved that i could do it at my own…

Loved that i could do it at my own pace, help was there when needed.
Staff were amazing thank you.
Would definitely recommend this course.

9 April 2026
Medical Administration Training logo

Reply from Medical Administration Training

Congratulations on your achievement and thank you for your review of your training experience with Medical Administration Training. Let us know if we can assist in any way in the future.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

The trainer and staff are supportive

The trainer and staff are supportive.

They always there when you need it. The curriculum is also great to study.

30 March 2026
Medical Administration Training logo

Reply from Medical Administration Training

Nip, Congratulations on your achievement. We wish you the best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

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