circaid® juxtalite with Compressive Anklets is a great product. As i needed a larger size the sizing chart was actually spot on and it fits. Postage was quick. Would recommend for anyone, but especi... See more
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Review summary
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This time I decided to purchase the closed toe option of duomed compression knee high stockings, unsure whether there would be enough space around toes. Was very happy that these stockings fit so well... See more
Company replied
I'm so satisfied with my new Duomed, closed toe, compression stockings. They are so comfortable, plenty of room around my toes, and easy to put on, but still giving adequate support. No problems with... See more
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Stockings were as described, arrived in a timely manner and the ordering process straightforward. The free gloves were a nice gesture but not well thought out - not everyone is a size M! I barely f... See more
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Company details
Written by the company
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023
Written by the company
- Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
- medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
- Deal direct with medi Australia
- We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
- Interested in custom made compression?
- Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
- A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
- Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.
Returns, Exchanges, and Refunds
We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:
Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
Contact info
4/13-21 Hallmark Street, 2145, Pendle Hill, Australia
- 1300 04 6334
- sales@medi.au
- mediaustralia.au
4.5
Excellent
363 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Very fast delivery
Very fast delivery, great customer service. Product exactly as described.
31 October 2026
Reply from medi Australia
Hi Anna,
Thank you for the lovely feedback! Fast delivery and great service are things our team works hard on, so it’s really good to hear they came through for you.
Thanks for taking the time to share this.
Reply from medi Australia
Hi James,
Thank you for the feedback! It’s great to hear the overall experience landed well with you.
Reply from medi Australia
Hi Jo,
Thank you for the kind words! Always great to hear when a product hits the mark and arrives quickly to boot.
Thanks for taking a moment to share this.
circaid® juxtalite with Compressive…
circaid® juxtalite with Compressive Anklets is a great product. As i needed a larger size the sizing chart was actually spot on and it fits. Postage was quick. Would recommend for anyone, but especially if you have chunky legs.
19 October 2026
Reply from medi Australia
Hi Jodie,
Thank you for this review! It’s really pleasing to hear the sizing chart delivered and everything came together well.
Thanks so much for recommending it, Jodie — feedback like this really helps others feel confident making that choice.
Great Service and updates to Delivery…Medi Vest
Great Service and updates to Delivery times.
18 October 2026
Reply from medi Australia
Hi Peter,
We’re glad the delivery updates kept you in the loop, as knowing when your order is arriving makes the whole process easier.
Thank you for sharing your thoughts
Reply from medi Australia
Hi Jenny,
Love to hear it, thank you! Getting orders out fast is something our team takes pride in, so it’s nice to know it paid off for you.
very fast delivery
26 September 2026
Reply from medi Australia
Hi Jan,
Thanks for the lovely feedback! Fast delivery is something we work hard on, so it’s great to hear your order got to you quickly.
Thigh high compression stockings
Prompt response and shipping.
Mediven comfort thigh high stockings class 11
Easy to put on . Comfortable
However would like roomier toe box. Was under the impression that this would be the case.
Would appreciate response about this .
Vivien
10 October 2026
Unprompted review
Reply from medi Australia
Hi Vivien,
Thank you for the feedback, and we’re glad the stockings are comfortable and easy to put on. We’re sorry the toe box wasn’t as roomy as you were expecting.
This could be due to a measuring or sizing issue, so if your interested you can contact our customer service team (sales@medi.au) and see if there’s a style or fit that gives your toes more room
Thanks again for taking the time to share your thoughts.
very reliable and quick delivery
10 September 2026
Reply from medi Australia
Hi Marie,
Thank you for the kind feedback! Reliability and speed are exactly what we aim for with every order, so it's great to hear that's been your experience.
Thank you for sharing your thoughts.
The product was too small to be of any…
The product was too small to be of any use. It went straight into the bin.The company perhaps could have made it clear that the one size they had would not be suitable for everyone. I had been under the impression the ‘one size fits all’ which was definitely not the case despite there silly little ‘slide helper’ thing.
21 September 2026
Reply from medi Australia
Hi Andrew,
Thank you for taking the time to share this, and we're sorry to hear the Achimed® didn't work out for you, but it does seam like there is a sizing issue.
We do want to clarify that the Achimed® actually comes in 6 different sizes, so there should be an option that is more suitable .
We'd really like to help get you into the right size, so please reach out to our customer service team at sales@medi.com.au and we'll sort this out for you.
It's far too soon to ask me to rate a…
It's far too soon to ask me to rate a product that has not even arrived yet.
Ask me again in 2or 3 weeks time.
16 September 2026
Reply from medi Australia
Hi Graeme,
Looking into your order, it was placed on 16th September and tracking shows it's actually due to arrive today, so hopefully it's already on your doorstep or not far off.
We'd love to hear your thoughts once you've had some time with it. In the meantime, if you have any questions at all, our customer service team is happy to help at sales@medi.au.
Skin glue
As always you can't fault the delivery time . Order one day arrives t he next.
I am using alot of it . It's good to know i can always get it quickly
10 September 2026
Reply from medi Australia
Hi Rhonda,
It's great to hear the delivery keeps landing next-day, order after order
Thank you for your consistent support!
False advertising
You are not honest about stock availability on your website. I clearly order three in-stock items but only one is actually in-stock and the other two are on back-order without estimated date for delivery. You lost my trust completely.
27 August 2026
Reply from medi Australia
Hi Mei,
We appreciate you taking the time to share your feedback, and we're sorry to hear the backorder situation caused frustration.
We do have stock availability indicators on each product page, and we did send a follow up email on 27th of August to notify you one item was on backorder.
We understand the stock clarity didn't meet your expectations. Our customer service team has since spoken with you several times by phone to talk through the situation, but there still seems to be a disconnect.
Wishing you all the best in the future.
Speedy delivery No problems
Speedy delivery No problems. Was trying to source product for 2 months, very happy
26 August 2026
Reply from medi Australia
Hi Kevin,
Thank you for sharing this! We're really glad you were able to track down what you needed, and that it arrived quickly.
I'm very satisfied with my new Duomed
I'm so satisfied with my new Duomed, closed toe, compression stockings. They are so comfortable, plenty of room around my toes, and easy to put on, but still giving adequate support. No problems with the delivery either. I'll certainly be happy to purchase these again.
29 June 2026
Reply from medi Australia
Hi Jan,
Thank you for such a thoughtful review! It's wonderful to hear the Duomed closed toe stockings are ticking all the boxes, and it means a lot that you'd happily purchase again.
Thank you for sharing your thoughts.
I’m very happy with Medi Night Crème.
Medi night crème arrived quickly. It was reasonably priced and works well on my dry skin. I have just ordered two more tubes of it.
24 August 2026
Reply from medi Australia
Hi Heather,
Thank you for sharing this! So glad the night crème has been a good match for your skin.
Thanks again for choosing medi, hope you keep loving the results.
Reply from medi Australia
Hi Leonie,
Thank you for the kind words! It's great to hear our team could be helpful in choosing the right product.
Ordered on Sunday parcel arrived…
Ordered on Sunday parcel arrived Tuesday.
Excellent service.
29 August 2026
Reply from medi Australia
Hi Wazza,
Thanks for the great feedback! Sunday to Tuesday is a turnaround we're always chasing, so it's great to hear it landed that quickly for you.
Thanks again for choosing medi!
Easy to order
Easy to order, guidelines provided correct measurements to purchase so knee elastic support fitted perfectly, very happy with product and received it quickly!
14 August 2026
Reply from medi Australia
Hi Joycelyn,
We're so glad the sizing guidelines set you up for success. Really pleased the ordering process was smooth and it reached you quickly too.
Thank you for taking the time to share your thoughts.
great product and as always very quick…
great product and as always very quick delivery
18 August 2026
Reply from medi Australia
Hi, Linda, that's what we love to hear!
Thank you for your continued support. 😊
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