Manheim Reviews 

Rude selling scraps. Misleading advertising and information. Not giving refunds after showing proofs. And no contacts on call only reply on emails and now they stop answering. I lost my money

Manheim has become one of those companies that hides behind its monopoly. I think a review from the ACCC would be in order. They use offsite yards across the country. One particular yard in Central Queensland has a habit of removing parts, losing keys and damaging vehicles. When you approach Manheim about it they will do absolutely nothing. They have their name on the cars, take your money but take no responsibility. Even with "as is" or salvage sales there are still guidelines that still need to be followed. Manheim has failed to follow these guidelines on numerous occasions. Be very aware when purchasing, i have taken my business elsewhere.

Very professional and easy to use bidding system. Very happy with our purchase. Always easy to contact and helpful staff when you do.

This company is a bunch if bullshit. They'll make sure you pay top dollar fees for deredistered insurance salvages and have the nerve to hide a reserve price if they think the price is too low. That way they'll ensure to screw the customer out of money as much as possible. More so than often, their admin fees a bunch of bollocks as I can't seem to fathom what they charge you for. They do no mechanical inspections and can't be asked to take reliable photos.

Fees are to high.

Web site wont let user sort items in watch list in order they are to be auctioned ie - most recent first, user has to keep scrolling thru.

Web site wont allow user to select a location and then bring up every thing to be auctioned at that location irrespective of classification, user has to keep searching different classifications.

Auction site takes some getting used to. ie.:When zooming in, then to next arrow, subsequent images is also zoomed in. Reset only does the one image. Auction staff have always been helpful and in most cases go above and beyond to assist the customer. Holding fees are a negative as I am often interstate and cannot always make it to yard in the gazetted time.

I find this easy to use and great and easy to deal with

Bought a motorbike from Manheim, my driver picked up the bike but it had no key, BMW GS 1200, The key was in the photo's but Manheim could not find the key, after 3 months of messing around and Manheim not answering / avoiding the issue, I had a key sent to me via a BMW dealer from Germany, about a month later Manheim contacted me, found the key and posted it to me, too little too late

If you are a dealer be careful. There is a reason the cars are at this awful example of an auction house. Most of their employees are incompetent and have no clue what they are doing. Buyer beware.

First time at handing a car back to finance company , Alex called me to around time 8am and turned up on time very helpful and professional guy , went through everything with me feel he’s a credit to the company .

I have just sold my car to these people and it has taken over 2 hours to get it off. They wanted another copy of the service history that I had already provided when I got the quote, spending ages on hold going over the same things. Saying that there was a dent on the bonett of there car which there isn't trying to get the price knocked down. I will never use them again.

Charged me 249$ for 4 days storage for a broken scooter that when i didnt even receive the invoice. Paid the invoice the next day it was sent and collected on the 2nd day after payment. Same with a car i purchased in the same auction. Even that i can digest. However their rude replies on emails and response on emails and text is horrible. I wouldnt recommend these guys to anyone. I dont want to give that one star either.

Manheim sales team is so friendly and directing the way for customers difficulties. And reminding the due dates and giving time for customer

The men who gave me my documents and the car were very professional and polite while dealing with me

Online system easy to log onto and use, Purchased a salvage damaged car review of vehicle was spot on.

Very happy with manheim auction in my personal opinion it’s best auction around easy process honest and reliable no tricks like some other auctions happy to recommend. Highly recommended

Great place to buy salvage cars. Clear photos and run rings around Pickles in every way.

Found the whole process very easy to follow. Great being able to bid and buy on my phone while going about my day rather than having to go and sit in a lane for half the day. Very convenient. Staff in the call centre were very polite and helpful. Can't fault the service. Thanks

Manheim was great to deal with. Understood I was coming from interstate to collect a vehicle and was willing to help with the time - and thanks to their good description, we drove it 9 hours straight home from Melbourne to Adelaide and the car didn't miss a beat. Will be using again.

Post DYOR the Manheim Auction Programme and product information is well detailed, staff informative and helpful.