maxer.com Reviews 

406
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the support team for providing fast, helpful, and thoughtful solutions to unexpected website or email problems. Reviewers frequently mention the extremely prompt response times and the genuine technical expertise behind the entire hosting service. However, some customers also noted that managing multiple domains and websites becomes completely seamless over many years of loyal use. Consumers deeply appreciate dealing with actual human experts who always go above and beyond to ensure a smooth, stress-free experience. People consistently mention that getting reliable assistance is exceptionally easy whenever urgent technical or security questions arise.

What people talk about most

Service

Customers report a high level of satisfaction and absolute appreciation for the service provided. Reviewers... See more

Customer service

Clients share positive opinions on customer service, highlighting responsive, knowledgeable, and helpful... See more

Staff

Customers consistently note positive experiences with staff, highlighting responsive, knowledgeable, and... See more

Response time

Consumers find response time to be exceptionally positive, consistently highlighting speedy and prompt... See more

Website

Users describe positive interactions with website services, consistently praising prompt and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the past week I had a problem (one of my own making I should add) with FileZila, my website's editing tool. I contacted the support team at Maxer, marking my request as 'low priority'. Within hours... See more

Rated 5 out of 5 stars

Prior to calling up Maxer Sales Support Team I had tried to sort out several pressing issues with my former email service provider. Said provider could not fix technical issues despite my 23 year his... See more

Rated 5 out of 5 stars

I recently had to use another Hosting company to help out a business. I was shocked by the delays in their response and the paucity of their support messages. I am spoiled by Maxer. They are outstandi... See more

Rated 5 out of 5 stars

I've been a customer for nearly 10 years and have gradually moved all my websites over to Maxer. Their service is excellent and their tech support second to none - very speedy responses, always helpfu... See more


Company details

  1. Web Hosting Company

Written by the company

Maxer is an independent web hosting and domain provider supporting businesses across Ireland, the UK and beyond. We focus on reliable hosting, straightforward advice and responsive support. We have an experienced team who understand domains, servers, email and websites, and who fix problems quickly when they arise. We provide domain registration, website hosting, managed servers, email services and migrations. Many of our clients have been with us for well over a decade, which we never take for granted. Our aim is simple: stable services, clear communication and long-term relationships built on trust rather than sales pressure.


Contact info

4.9

Excellent

TrustScore 5 out of 5

406 reviews

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4.9

All reviews

(406)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

In the past week I had a problem (one…

In the past week I had a problem (one of my own making I should add) with FileZila, my website's editing tool. I contacted the support team at Maxer, marking my request as 'low priority'. Within hours one of its support team (Joyce) solved my problem for me. I cannot overstate my admiration for Maxer and its support staff.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Maxer Hosting

Excellent service from Maxer Hosting. We had a difficult issue with our Laravel application where some JavaScript files were being automatically removed by the server security system, causing parts of the application to stop working.
The Maxer support team investigated the problem, identified the cause and put the necessary exclusion in place. Everything is now working perfectly.
Very responsive, knowledgeable and helpful support. It’s reassuring to know there is a team available who will properly investigate technical hosting issues and get them resolved. Quick to resolve and reply. This is what I call service, whereby they go to length to fix the issue, Highly recommended!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

I am a happy customer for some years…

I am a happy customer for some years now. Always responsive, always supportive.

Recently, with a Wordpress core exploit, they helped me out by solving my problems. Helping out every step of the way to come up with a clean solution. It's an amazing team to work with.

Thank you!

29 July 2026
Unprompted review
Rated 5 out of 5 stars

I recently had to use another Hosting…

I recently had to use another Hosting company to help out a business. I was shocked by the delays in their response and the paucity of their support messages. I am spoiled by Maxer. They are outstanding. Replies come in hours, sometimes minutes, not days. Their support is thoughtful, helpful and comprehensive; you don't need follow up questions or to clarify. They really are the best IT support I have experienced.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Web Hosting Service

I have been using Maxer for my web hosting services for the past year and I have found the service to be excellent. They were very helpful in providing all the information that I required before making the decision to switch and also in carrying out the switching for me without a problem. I swiched from a large US based provider and I couldn't be happier. Maxer is much more straight forward and the help is there if needed. Highly Recommended.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Cannot be faulted

I have been using them for over a year now and had to contact CS a few times when setting up my websites. Cannot fault them on anything. Efficient fast CS. Good price point. I would absolutely (and already have) recommend Maxer.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

I quite simply cannot praise Joyce in…

I quite simply cannot praise Joyce in Maxer tech support enough for her assistance in getting my website back online. I was switching from another host with the guidance of AI; but I had run into a wall, with older versions of my website clouding the picture as I tried to migrate my webite to Maxer hosting.

Joyce - via whatsapp - came to my assistance, after proactively reaching out, unlike my old hosting company. This (poor customer service/response times) was a factor in my initial decision to move host. Plus the much superior value for money proposition from Maxer - notably including auto SSL as part of standard hosting fees and not charging €200 for that alone unlike some other well known hosting companies. In a little over an hour, what I had feared was quick looking like a week of downtime (at this stage my website was offline 3 days) a business critical issue was resolved thanks to Joyce.

I am actively generating leads each day on my facebook and driving them to my website. With my website being down my business was facing serious interruption as links and resources for clients could not be displayed. Joyce resolved that aggravating headache - and this was on a Saturday morning too which I was not expecting.

I am not someone who is on to tech support often either - I just needed help getting started and over this initial hurdle. Maxer have now secured a long term client and I wholeheartedly endorse them if you are looking for a competent web hosting service and support. You will not regret it.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Stellar 5 Star Customer Service

Star quality customer service - again. The response to my query today was dealt with swiftly and thoroughly. The problem was resolved with really helpful advice being added to guide me on how to get the best out of the software in use.
This is indeed Stellar 5 Star service.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Every single ticket opened with Maxer…

Every single ticket opened with Maxer was solved so quickly. The staff at Maxer always found an answer to the issues I brought forward and was willing to spend quality time and their expertise in helping me. I have been with them for a good few years now and I cannot recomend them enough. One of the best (if not the best) business in term of customer services.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Super responsive company

Super responsive company - I moved all of my domains - and I manage a lot - because they work with you and don't ignore you. I would recommend them to anyone with 100% confidence.

10 June 2026
Rated 5 out of 5 stars

Instant response to my questions

Instant response to my questions, friendly and reassuring with very thorough answers. Links to full instructions which I was able to follow with no difficulty.

3 June 2026
Unprompted review

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